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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars1,425 ratings1,425 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (53)

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Showing 1,171-1,180 of 1,425 reviews
Feb 20, 2021
Blakester411
5 out of 5 stars review

Plenty of wash options!

[This review was collected as part of a promotion.] This washing machine has exceeded my expectations. The front gasket is so easy to keep clean and dry between loads! The cycles are all highly customizable to suit my needs. The control panel is easy to read even though some reviews claim otherwise. This unit is much more quiet than the one it replaced. I am very happy with this appliance!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jun 14, 2024
JFKMass
1 out of 5 stars review

Good product undermined by LG's installation team

Good product undermined by LG's installation team. The product itself probably deserves 5 stars. The installation team was appalling. The re-installation team was not much better. The product was not leveled, and the team walked away with the leveling wrench supplied with the product. They tramped dirt in and didn't clean up. Their hands dirtied the laundry walls and the product. They didn't know how to install to one side or other of the available space. The second team worked this out. The incompetence of both delivery teams was not helped by their lack of English language skills. That said, two weeks of operation have been incident-free and effective. I recommend the product, but be warned. You'll probably have to supervise them closely when they install it!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG

Hi, there. Thank you for sharing your experience with the LG Dryer (DLEX4000W) model. We understand you expected a smooth and hassle-free installation process for your new unit. We aim to provide knowledgeable, helpful, attentive customer service to ensure a seamless experience. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy

Jul 15, 2024
JH Santa Barbara
5 out of 5 stars review

Great dryer. Highly sensitive to build up in vent

Great dryer. Steam feature very nice. Very sensitive to Vent airflow. So essential to keep the vent clean. Inside screen not that effective. If you keep the inside screen very clean, and pull lint out with vaccum wand, and clean vent to wall frequently, dryer works well. Very sensitive to build up in vent.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Feb 1, 2021
smile4us
5 out of 5 stars review

Working great!

[This review was collected as part of a promotion.] I bought the LG WM4000 washer 2 months ago and just completed the set with the LG DLEX4000W dryer. Great laundry appliances! We bought our first set of LG 18 years ago and did not have any problems with them despite working them 3-4 times a week. The new ones are even better - more energy efficient, quieter, and cleans better with less water. I hope this new set will be as reliable as the old one. The steam function is also great when needed for very dirty clothing or to freshen up bed linen.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jan 21, 2021
JTPALH
5 out of 5 stars review

Easy to Use, Works as Advertised

[This review was collected as part of a promotion.] We've had this dryer for a couple of weeks. We've used several cycles, including the manual settings. It does a nice job. Absolutely no complaints. We probably will not use all of the features, but it is nice knowing that there are smart options, and multiple settings for special loads. It's also a solid piece of machinery. Definitely recommend it.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Mar 17, 2021
Mich21
5 out of 5 stars review

In perfect sympathy with my washer

[This review was collected as part of a promotion.] A perfect compliment to the washer which makes the set. For this to be a dryer, it is quite, yet effective. I enjoy the light that comes on when you first start the machine. In my experience, HE dryers do not dry clothes completely and this is right in alignment with that concept.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jun 11, 2024
Gregory78
3 out of 5 stars review

Disappointed.

Purchased 11 mo. ago. Experienced a problem. Dryer would not stop running after cycle completed. Waiting on repair for about a week now. Process has not been that smooth. Discovered that sometimes it will work okay, other times not. Have to unplug it after every use. We are waiting on a new motherboard. Otherwise, I like the dryer.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG

Thank you for taking the time to share your experience with us, Gregory. We understand the inconvenience caused by the issue with your dryer and aim to resolve it promptly. At LG, we take pride in delivering exceptional products and services. Your satisfaction is our top priority, and we are dedicated to ensuring a seamless experience. As you already have someone to repair the unit, we assure you that this will be taken care of. In the meantime, if you require any further assistance or have additional concerns, please reach out to our dedicated support team at @LGUSSupport. They will be happy to assist you and provide updates on the repair process. `Liz

Mar 16, 2021
mtlhd77
4 out of 5 stars review

Cool Features

[This review was collected as part of a promotion.] Many new dryers have been disappointing in performance with all the "Eco-Friendly" features. They work, but don't seem to actually do a decent job. This LG dryer not only looks amazing, but its performance exceeded my expectations. It's pretty cool how the LG app synchronizes with the dryer too.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jan 26, 2021
JTPa
5 out of 5 stars review

Easy to Use, does the job perfectly

[This review was collected as part of a promotion.] We've had this dryer for nearly a month. It has lots of automatic cycles, but it's also easy to start a manual cycle for a specific temperature and duration. It hods a lot of laundry, and it does a good job getting everything dry. If you stick a big towel in with t shorts, the towel will not dry as fast, so it makes sense to sort things a bit, But we are very happy with this product.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jun 24, 2024
Mylisa
5 out of 5 stars review

Great Appliance

I love that the dryer and washer talk to each other so that I don’t have to input the dryer settings. The app is also user friendly. It dries in half the time of my previous dryer and notifies me on my phone and watch when the cycle is finished, so that my laundry doesn’t sit in the dryer. It also has a wrinkle care setting in case I can’t get to the dryer immediately.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973