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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,428 ratings1,428 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (56)

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Showing 1,171-1,180 of 1,428 reviews
Feb 27, 2021
gandav
4 out of 5 stars review

Works well

We purchased this a few weeks ago. We don't use all the features but are happy with the ones that we do use. The one thing we don't like is that there's no ability to change the sound played at the end of the cycle. We'd prefer a simple few beeps to the tune that seems to go on for too long.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Feb 5, 2024
Vegas Contractor
1 out of 5 stars review

Dryers that don't dry

I can only agree with most of the reviews on this list. The dryers are pretty much useless. We called the service line we got told to reset the dryer and use it only on the speed dry setting and it worked for a few times, but it takes two or three hours plus times to dry. As a general contractor i see a lot of different systems and LG has been the worse product I have come seen and will try and discourage anyone from purchasing. .

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG Digital Care Team

Hi there. We understand your experience with your dryer fell short of your expectations. We'd like to take this opportunity to have a closer look into your issue! If your LG dryer is taking too long to dry your clothes or your dryer is not heating properly, this is likely due to a blockage to the dryer's airflow. Blockages can be caused by an obstruction in the duct work or lint build up on your air filter. Please make sure your lint filters are clean and free of any debris. Please start your dryer on a normal cycle. Next, go outside where the dryer is vented and ensure the airflow is adequate. If there is weak/ no airflow, there might be a restriction that needs to be removed. Are you receiving an error code? Feel free to reach out to us so that we can help zero in on the cause and help resolve the issue! We're available via PM on social media at the handle @LGUSSupport. Be sure to include your phone number, model number, serial number, and error code should you be receiving one. It would be our pleasure to help! ^Chris http://spr.ly/6429Vyc93

Mar 2, 2021
Phes1
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought the dryer with pedestal. I love the new product. Still getting used to some of the cycles. I usually dry on low heat and sometimes the clothes are not dry enough so I am getting used to the cycles. But I love my new washer and dryer

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
May 23, 2024
ElleBee24
1 out of 5 stars review

You'll be paying extra money in repairs!

Within the first two years, we have had to replace the control panel after the door sensor stopped working, as well as replacing all 3 of the "fins" inside the dryer after they broke off. They're held on by two screws in flimsy plastic holes. I can't say I'll be buying an LG product again.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG

Hi Elle. Thank you for reaching out regarding your LG dryer, model #DLEX4000B. We understand the inconvenience you've faced with the control panel, door sensor, and the "fins" inside the dryer. Your feedback is important to us, and we'll share it with our product team for further improvements. If you need any assistance or have further concerns, please send us a private message on social media using @LGUSSupport. We appreciate your understanding and hope to better serve you in the future. ^Win

May 29, 2024
Disappointed R
1 out of 5 stars review

Don't buy it!

If I could rate this a 0, I would. Got A BRAND NEW one and BRAND NEW duct/coil setup and have done Everything possible to try and get this junk working. It hasn't and won't run a load without erroring out on something that isn't an issue. PLEASE listen to me when I say stay FAR away from LG Dryers. And if you don't believe me then research it yourself. So many people are having the same issues. It's the WORST purchase I've ever made..

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG Social

Hi there! This truly isn't the experience we strive for! Let's get you experiencing the best your dryer has to offer! What error codes are displayed on your control panel? Please reach out to us on social media (@LGUSSupport) with your phone, model, & serial numbers. We look forward to making this right! ^Chris

Aug 28, 2024
Ellie320
5 out of 5 stars review

[This review was collected as part of a promotion.] I had this for over a month now I love it very much. Drys like a dream. love the big drum. Just wish it was a stainless-steel drum. I noticed it has scratches on the inside of drum already from drying jeans. Probably from the zippers.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG

Hello, Ellie! We’re glad to hear how much you’re enjoying your LG Dryer and that the big drum and smooth drying performance are hitting the mark. It’s great knowing it’s been a dream to use so far. Stainless‑steel drums are a popular preference, and we appreciate you sharing your thoughts. Zippers can sometimes leave light marks, but it’s nice to hear the dryer is still delivering the results you’re looking for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Mar 2, 2021
from Abt in Chicago
4 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] The dryer machine is in use for less than a month. It is difficult to provide more details than it is quiet and depends on the selected program clothes at the end of the program matches expected results. Therefore so far so good.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Aug 12, 2024
Littlebrother
4 out of 5 stars review

Early evaluation

[This review was collected as part of a promotion.] So far, now that we know how to operate the appliances, everything look good for the future. We have not started using the wifi yet, but hope to use it soon. Given everything we have done, I will rate the appliances #4, with #5 to be considered in the not to distance future.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jun 27, 2024
Mrbill821
5 out of 5 stars review

Super happy

I’ve had both the washer and dryer for several weeks, my first impression was what a great looking pair this was. Now that I used this for several weeks. I am so impressed with how efficient they are and how clean my clothes are getting. I should add, how happy I am that I get a rebate from my power company for buying such efficient equipment.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jun 24, 2024
Mylisa
5 out of 5 stars review

Great Appliance

I love that the dryer and washer talk to each other so that I don’t have to input the dryer settings. The app is also user friendly. It dries in half the time of my previous dryer and notifies me on my phone and watch when the cycle is finished, so that my laundry doesn’t sit in the dryer. It also has a wrinkle care setting in case I can’t get to the dryer immediately.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973