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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,436 ratings1,436 reviews
  1. 5 stars78% (1,116)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (59)

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Showing 1,111-1,120 of 1,436 reviews
Feb 9, 2021
Reviewer name: Alarue7673
4 out of 5 stars
4 out of 5 stars review

[This review was collected as part of a promotion.] Bought this LG gas dryer and matched washer 3 weeks ago when our 15 year old Kenmore Elite dryer failed & parts were no longer available. Dryer works well after I mastered the learning curve & am pleased with the various options...adjustable heat, adjustable dryness levels, etc. Clothes come out dry & wrinkle free. Must say the directions that come with the dryer could be improved. The instructions for connecting the WiFi feature are NOT accurate & NOT doable. Will need to call LG direct to accomplish connecting the WiFi feature. Would not purchase if you have a need for the Wi Fi remote operation feature.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jun 17, 2024
Reviewer name: mseitz
3 out of 5 stars
3 out of 5 stars review

Good on medium heat, but not low heat.

I'm happy with drying bedding and permanent press. The notifications to app and Amazon Alexa are nice. But I was disappointed that the only cycle that allowed setting the temperature to low was "delicate", which did not adequately dry heavier items labelled for "low heat" (hoodies, polo shirts, etc.), even when I set the dryness level to "Very Dry". I always end up having to run a second, manual timed cycle to finish drying.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG

Hi, There. Thank you for your feedback on the DLEX4000W dryer. We're pleased to hear that you're satisfied with its performance on bedding and permanent press cycles, as well as the convenience of notifications through the app and Amazon Alexa integration. We apologize for any inconvenience caused by the temperature settings not meeting your needs for heavier items like hoodies and polo shirts. Your feedback is valuable to us as we continuously strive to improve our products. For further assistance or to discuss alternative drying options, please contact our Social Media @LGUSSupport team. They are dedicated to providing personalized assistance and ensuring your satisfaction. Thank you for choosing LG, and we appreciate your understanding. ^James.

Jul 14, 2023
Reviewer name: DN81
2 out of 5 stars
2 out of 5 stars review

Airflow Sensory Failure D90 or D80

Less than year of use this dryer, keep constantly failing airflow sensor error code shows d80 or d90. Cleaned every corner, inside machine, including house duct systems, nothing works. I loved LG machines are reliable and last longer. I am not happy with technology advances it keeps failing the machine performance. According to LG’s quote “Life is good”, it is great, but my life is very miserable with broken or malfunctioned dyer at the house. Life is not so good! Before you buy the dryer, please don't get excited about advanced technologies, instead do your research and find reliable one that doesn't fail.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG Social Media

We're sorry to know that you are having problem with your LG dryer. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. -Carl

Jan 13, 2022
Reviewer name: Lmall
2 out of 5 stars
2 out of 5 stars review

Doesn't dry well

[This review was collected as part of a promotion.] I can't get any of my loads to dry well. It takes multiple dries to dry clothes and still some are dry and some damp still. Sheets as well as towels loads all tangle in each other, making it very hard to separate, very wrinkled, and not well dried. I have not been impressed with this dryer and regret my purchase decision. Steam settings leave my clothes very wet after the drying cycle is "done." It does have a lot of cool potential features if it were to work properly.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jul 18, 2024
Reviewer name: Garry16
5 out of 5 stars
5 out of 5 stars review

Great features, great results

[This review was collected as part of a promotion.] We purchased this washer a couple months ago and are very pleased with the results. I'm a massage therapist and especially appreciate the Sanitary Mode for the massage table linens. It makes a pleasant sound when the cycle is complete. The spin cycle gets the clothes much drier than my previous machine allowing for faster drying times.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jun 17, 2024
Reviewer name: home25
4 out of 5 stars
4 out of 5 stars review

Performs Well

Unit performs well. Our only disappointment is the length of time for a drying cycle. Had the dryer vents professionally cleaned, and still requires about an hour for a normal load. One nice feature is the error code informing us the dryer vents needed cleaning. We like the steam cycle option, though you shouldn't expect this to remove all wrinkles Don't see much value in the wi-fi option. Overall, very pleased with purchase

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Aug 24, 2024
Reviewer name: JoeDuck
4 out of 5 stars
4 out of 5 stars review

Nice looking set, easy to use intuitive features.

[This review was collected as part of a promotion.] I have used this washer dryer pair for about three weeks now, no issues. I am surprised that the dryer runs cool about halfway through the dry cycle when clothes are still wet but have been told this is normal and part of the energy saving feature. Hum... that doesn't make sense to me so I have switched off energy save and started using the timed dry feature and this gets my clothes dryer faster without over drying.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Dec 23, 2020
Reviewer name: HHP171
4 out of 5 stars
4 out of 5 stars review

overall works well

[This review was collected as part of a promotion.] I have had this dryer for about three weeks and am overall very happy with it. At times the clothes get twisted and don't dry completely the first time and need to be run again, but in general, this dryer does a very good job and is easy to use with good features.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Aug 1, 2024
Reviewer name: Rdag
5 out of 5 stars
5 out of 5 stars review

Good quality

[This review was collected as part of a promotion.] Bought this a couple weeks ago and have been happy with it. It was hard to choose one because most of the top brands had really bad reviews. I haven’t had any issues with this on thankfully. It has a bunch of different settings and a huge drum.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG

Hi, there. Thanks for sharing your experience with us. It’s great to hear how well the LG Dryer (DLEX4000B) model has been working for you. The large capacity drum and wide range of cycles are standout strengths of this model, making it easy to handle big loads while giving you the flexibility to choose the perfect setting each time. We’re glad it’s been a smooth start for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Feb 27, 2021
Reviewer name: gandav
4 out of 5 stars
4 out of 5 stars review

Works well

We purchased this a few weeks ago. We don't use all the features but are happy with the ones that we do use. The one thing we don't like is that there's no ability to change the sound played at the end of the cycle. We'd prefer a simple few beeps to the tune that seems to go on for too long.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973