Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,436 ratings1,436 reviews
  1. 5 stars78% (1,116)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (59)

Member photos

  • +1 image
Sort by |
Showing 1,091-1,100 of 1,436 reviews
Jan 21, 2021
Reviewer name: JTPALH
5 out of 5 stars
5 out of 5 stars review

Easy to Use, Works as Advertised

[This review was collected as part of a promotion.] We've had this dryer for a couple of weeks. We've used several cycles, including the manual settings. It does a nice job. Absolutely no complaints. We probably will not use all of the features, but it is nice knowing that there are smart options, and multiple settings for special loads. It's also a solid piece of machinery. Definitely recommend it.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jun 29, 2024
Reviewer name: Audie_1
5 out of 5 stars
5 out of 5 stars review

Great washer and dryer.

[This review was collected as part of a promotion.] I bought the set about 5 weeks ago. My wife loves it. With the pedestals makes it the right height. Great for us seniors. Don’t hesitate this will be a washer and dryer that is well built. Quite and plays a cute tune when done.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG Digital Care Team

Hi Audie, thanks for taking a moment to share your experience with us. We understand you’re enjoying your 7.4 cu. ft. Large Capacity Front Load Gas Dryer model DLGX4001W, and it’s great to hear the set has been such a hit in your home. We understand how much of a difference the pedestals can make—bringing everything to a comfortable height is a real benefit, especially for seniors. It’s wonderful to know the dryer is quiet, well‑built, and even adds a little charm with its end‑of‑cycle melody. Hearing that your wife loves it makes the feedback even better. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Jun 15, 2024
Reviewer name: Rhino223
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I love the features of this dryer like the WiFi and steam setting. It is a real life saver when you leave the laundry too long and it gets wrinkles. You can easily turn that setting on and 10 minutes later it’s like nothing happened.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Feb 24, 2024
Reviewer name: pokeyt
4 out of 5 stars
4 out of 5 stars review

Overall pleased with the dryer

[This review was collected as part of a promotion.] I purchased this dryer to pair with the new washer I purchased to replace a 13 year old LG washer that died. Overall I am pleased with the dryer. The sensor drying cycles can sometimes leave the clothes a bit damp or a bit over dried. The anti-static option, which injects steam into the drum a few minutes before the end of the cycle, is pretty useless. While it does inject steam, it also splatters water on the clothes so you end up with big wet spots on the otherwise dry clothes. My 13 year old dryer it replaced also this issue. I had hoped over 13 years that LG would have addressed this design flaw, but apparently not. It would also be nice if the ThinQ app would allow me to create a custom cycle to download instead of just allowing a download from a predefined list of cycles.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jun 10, 2024
Reviewer name: VSB1
4 out of 5 stars
4 out of 5 stars review

Nice but gives error

The only thing that I don't love about the dryer is that it does not go through an entire cycle without asking to remove the lint. It always gives the same error of D80. We cleaned out the pipe before we had it installed and even had the installers come back to check the connection. Sometimes there is the tiniest bit of lint. When i saw that other people had this issue, I realized that the machine was sensitive.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jan 15, 2021
Reviewer name: Lyndance678
5 out of 5 stars
5 out of 5 stars review

Very impressed

[This review was collected as part of a promotion.] I've only had it a short time, but I'm extremely impressed with the features and performance. Normal cycle dries nicely. Didn't think I'd be into the steam cycles, but decided to give them a try and YES!! Definitely useful and fun to use :)

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jan 25, 2021
Reviewer name: Pam H
5 out of 5 stars
5 out of 5 stars review

Wonderful dryer

[This review was collected as part of a promotion.] Bought dryer and washer set and am very happy with purchase. Dryer does what it is supposed to do quietly and in timely manner. Purchased pedestal as well and enjoy the ideal height for loading and unloading.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jun 14, 2024
Reviewer name: JFKMass
1 out of 5 stars
1 out of 5 stars review

Good product undermined by LG's installation team

Good product undermined by LG's installation team. The product itself probably deserves 5 stars. The installation team was appalling. The re-installation team was not much better. The product was not leveled, and the team walked away with the leveling wrench supplied with the product. They tramped dirt in and didn't clean up. Their hands dirtied the laundry walls and the product. They didn't know how to install to one side or other of the available space. The second team worked this out. The incompetence of both delivery teams was not helped by their lack of English language skills. That said, two weeks of operation have been incident-free and effective. I recommend the product, but be warned. You'll probably have to supervise them closely when they install it!

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG

Hi, there. Thank you for sharing your experience with the LG Dryer (DLEX4000W) model. We understand you expected a smooth and hassle-free installation process for your new unit. We aim to provide knowledgeable, helpful, attentive customer service to ensure a seamless experience. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy

Mar 4, 2021
Reviewer name: mcaimee3
5 out of 5 stars
5 out of 5 stars review

Gorgeous and amazing functions!

[This review was collected as part of a promotion.] I bought the pair and they are both incredible, they work together really well and the dryer has awesome features, I love the steam functions-which is connected directly to the washer so you don't have to add water manually. They dry so fast and you get alerts on your phone, can control it from your phone. And its gorgeous! I'm very happy with both the washer and dryer!

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Apr 15, 2021
Reviewer name: SVG4000B
5 out of 5 stars
5 out of 5 stars review

Innovative and Quality Product

[This review was collected as part of a promotion.] This LG WiFi enabled dryer is a great household tool that works well with our LG washer. The steam functions as well as the specialized download cycles make it a very versatile machine that handles all of our laundry needs. This LG dryer was a replacement for a 13 year old LG dryer.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973