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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,436 ratings1,436 reviews
  1. 5 stars78% (1,116)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (59)

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Showing 1,051-1,060 of 1,436 reviews
Aug 11, 2024
Reviewer name: dcwebman
5 out of 5 stars
5 out of 5 stars review

Love the Wi-Fi enabled feature

[This review was collected as part of a promotion.] I have been very happy with this dryer. I was looking for a Wi-Fi enabled dryer because it's in another part of the house when working, so just to know the current status and be told when the cycle is done is very informative so I can spend the least amount of time on doing laundry.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG

Hi, there. Thank you for sharing your experience with your LG Dryer (DLEX4000B) model. It’s great to hear that your unit has been such a good fit for your home. The Wi‑Fi capability is especially useful when the laundry room is far from where you spend most of your time — getting real‑time status updates and cycle‑completion alerts really does make laundry feel less like a chore. We’re glad it’s helping you save time and stay on top of things with ease. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Feb 14, 2021
Reviewer name: wlrw
5 out of 5 stars
5 out of 5 stars review

Love how it dries.

[This review was collected as part of a promotion.] Love how this dries our clothes. Only thing I don't like is there is always lint and debris on the door and gasket that falls on the floor when I open the door. Always having to vacuum in front of the dryer.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Apr 18, 2021
Reviewer name: radiohvactec
5 out of 5 stars
5 out of 5 stars review

Great drying machine

[This review was collected as part of a promotion.] We purchased this dryer last month and are very happy with its performance. It is very quite and efficient operation. The controls are easy to read and it is easy to select the cycle you want. It is also easy to make adjustments within the cycle selected.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Apr 19, 2021
Reviewer name: RMC1544
5 out of 5 stars
5 out of 5 stars review

A blessing!

[This review was collected as part of a promotion.] This was definitely a much needed product for my family. We are a house of 5 who all workout all the time! I needed a dryer that could keep up. My previous LG was fabulous but it was time to get a new one!

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Sep 1, 2024
Reviewer name: 4650
1 out of 5 stars
1 out of 5 stars review

Never worked

I purchased the dryer in early July. It hasn't worked yet after almost eight weeks. Warranty claim sent out twice. Last time tech came out was almost three weeks ago. Now dealing with Presidential Lison Team which yielded several texts and no action in over a week. Eight weeks without a dryer or resolution!

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG Digital Care Team

Hello there. We appreciate you telling us about your experience with your LG dryer and our service team. Warm, clean clothes straight from the LG dryer always leave us with a cozy feeling, and we want you to enjoy that feeling, too! Please reach out to us on social media @LGUSSupport with your contact info. We'll be happy to look into this further to see what additional updates or insights we can provide you! *Joseph

Oct 20, 2021
Reviewer name: AmyMC77
1 out of 5 stars
1 out of 5 stars review

Lint trap a huge problem

[This review was collected as part of a promotion.] We bought this dryer and the matching washer. The washer is amazing. The dryer is terrible. The first one we got didn’t heat up at all. The second one we got destroyed our clothes with the known lint trap problem that catches the clothes and tangles them then tears them when they get free. The lint trap is POORLY designed and barely catches any lint at all instead when you open the door lint comes out everywhere, then when you pull the lint trap to empty it there’s nothing in the trap because it gets “cleaned off” and it falls deep into the dryer which is scary from a fire standpoint. Since this is a known issue for quite some time, that I discovered AFTER I believed Consumer Reports and purchased it. LG needs to do the right thing and redesign the lint trap. After our second one we switched to a different brand and are very happy!

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 2, 2021
Reviewer name: Phes1
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought the dryer with pedestal. I love the new product. Still getting used to some of the cycles. I usually dry on low heat and sometimes the clothes are not dry enough so I am getting used to the cycles. But I love my new washer and dryer

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Mar 26, 2021
Reviewer name: Momma6
4 out of 5 stars
4 out of 5 stars review

GETS THE JOB DONE!

[This review was collected as part of a promotion.] Nice and quiet and gets the job done. Takes some time to get used to the settings and what works best for the various loads (jeans, towels, delicates etc.). We'll figure it out (we've only had the dryer for a short time). After installation, follow instructions carefully when doing the heat test. The installation duct test is nearly impossible to get to work (don't fret if you can't get it to work on the first 5-10 times you try - find an LG video on how to do it and read the comments to get it to work). Overall, pleased with this gas dryer. You won't be disappointed with this purchase.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jan 12, 2021
Reviewer name: JC21
4 out of 5 stars
4 out of 5 stars review

Worth the Investment

[This review was collected as part of a promotion.] This washer & dryer set were worth the investment. We've only had them a couple of months but we love them. This dryer looks nice, runs quiet and does the job. It is spacious and has lots of options.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Aug 7, 2024
Reviewer name: JDubs316
4 out of 5 stars
4 out of 5 stars review

Great look

Great look, quiet, easy setup minus the fact I didn’t realize the plug is based on age of the house/wiring - so this delayed my setup. I also didn’t put 5 star because I can’t figure out how to balance out the legs as they are not the same as the washer and the tool did not work.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973