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Customer reviews for Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm for
Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm
4.2 out of 5 stars
stars
244 ratings244 reviews
  1. 5 stars73% (179)
  2. 4 stars6% (14)
  3. 3 stars4% (9)
  4. 2 stars5% (11)
  5. 1 star13% (31)
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Showing 131-140 of 244 reviews
Jul 4, 2023
Robert
1 out of 5 stars review

Hot and Saggy

This mattress is hot and well, saggy. I am not that large but if I lie in the middle of the bed, I create a 4-6 inch impression which makes movement hard. I guess it is the memory foam that does that since it was not apparent at first. I have had a few back surgeries and need more support to keep my back in alignment.

Review from stearnsandfoster.com
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Aug 5, 2023
Kristi
5 out of 5 stars review

Amazing quality and comfort!

[This review was collected as part of a promotion.] This bed is fantastic! We ordered a "bed in a box" type mattress years ago for convenience and price. While they seem comfortable initially, they quickly decline in quality. The Stearns and Foster Reserve is the first traditional mattress we have had in years. When presented with the opportunity to review one of Stearns and Fosters mattresses from Bzzagent, I still wanted to do my research. I landed on the Reserve collection soft pillowtop. The pillowtop provides an extra layer of cushioning that is very comfortable. I tend to get very warm while sleeping, so the cooling fibers were very important to me. While lots of products claim to be "cooling", this mattress has delivered on that claim. The pillowtop cover is made of Tencel, which is a high-end fabric known for its exceptional temperature regulation. It has a silky moisture wicking fabric feel to it. Our summer heat is brutal, so this was the perfect time to test the cooling capabilities. Another feature I love is the dual support. The mattress has a comfort layer with TEMPUR-Indulge memory foam, but also a support layer with Intellicoil HD. One issue we have had with the foam mattresses in a box is they tend to lose their shape and sag over time. They don't provide support long term. My husband is a side sleeper, and I am a stomach sleeper, we both find this mattress very comfortable and supportive. It provides a good night's sleep to every type of sleeper. If there is any question on quality and standing the test of time, just try lifting and moving the mattress. It is extremely heavy! That may be the only negative about it. When trying to change the sheets it is slightly more difficult to lift and get the sheets on. I will take that minor inconvenience any day to have the quality rest we have been getting on this mattress. Goodbye bed in a box!

Review from stearnsandfoster.com
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May 10, 2024
Lumpy Sleeper
1 out of 5 stars review

BAD Investment

I spent over $3500 for the pillow top firm and it has been the worst investment I have ever made. I am a single person and with one person sleeping on the mattress, it is hard to sleep all over the mattress to even out the pillow top sinking. Now the pillow top sinks in one area that I sleep and is very lumpy. I wake up hurting every morning. Now I will be trashing my investment when I can and going back to Beautyrest probably. I had a beautyrest mattress for 9 years before finally buying a new one. Losing over $3500 is a big hit.

Review from stearnsandfoster.com
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Aug 18, 2024
Not Happy
1 out of 5 stars review

Worst Mattress Ever

We have had this mattress for a year and a half and already replacing it! Worst mattress ever for the high dollar price it was! We gave it a chance in the beginning thinking it just needed breaking in but then it was past the time to return it. So poorly made that you feel every lump, the indentations stay put and you roll into them each night and feels like you are going to roll out of bed. You feel every movement of the other one. I suffer from fibromyalgia and I have never felt this bad with body aches and pains after a sleep. We both now need physical therapy to fix our problems. Husband has back issues that have worsened as well. Can't even turn over without difficulty! From leg pain, hip pain, low back pain, shoulder pain, and muscles spasms this mattress has caused more issues than it's worth. Don't even get me started on how HOT it sleeps! We wake up in sweats! Literally money wasted on this S & F Lux Estate pillow top medium edition. Never again. I do not recommend this product.

Review from stearnsandfoster.com
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Aug 12, 2023
Charlene
1 out of 5 stars review

Bad quality

We got the mattress for less than a year and its already sagging. We have tried to communicate with the service department and all they refused to exchange the mattress because its not curvy enough. This is ridiculous and its causing psychological issues that we cant even fall asleep properly. We are so disappointed in both the quality of the mattress and the service!

Review from stearnsandfoster.com
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Oct 11, 2023
Helpful sleeper
1 out of 5 stars review

not worth extra money and not the softest

Im 5'8 140 skinny and on the boney side. There website is misleading. If you ask the sales or "experts as they call it lol. They say its the softest but i disagree. If your under 150 its a bit over kill with all these extra coils which still gives you a stiff and hard feeling. If your under 150 its going to be hard to break in i had to keep walking on mine 10- 20mins a day. To finally loosen it up. I still wake up with shoulder and arm pains do the stiffness and lack of conforming. . Also the buttons are annoying and feels like rocks /pebbles if your laying on one.. should put something over them. theyll tell you to use a pad or topper. Which didnt help and is ridiculous because you spend lots of money to avoid this. The luxe hybrid soft feels much more softer and better conforming. A Hybrid will always feel softer im not sure why they push this one as the softest. I say because most expensive and they get bigger commission off it as well as company profits more. Sad its all about money and not the customer anymore. If your heavier than 150 and like a firm soft , and can deal with the buttons. this may be the one for you. If your lightweight like me i try the soft hybrid. Also choose different stores . My stores the displays are not properly supported and they sag. No center support and you can see them bending. Shop around theres better price mattresses that will do the same. Do your research look on redit , quora, and other community personal opinions. People who actually own and want to help. All these reviews say the same thing. There paid for it and get the mattresses for free. Of course there going say good things.

Review from stearnsandfoster.com
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Aug 7, 2023
allcurves
5 out of 5 stars review

Excellent for my back and joint pain

[This review was collected as part of a promotion.] The Stearns & Foster Reserve Firm Pillowtop mattress is a game-changer for anyone suffering from back pain. From the moment I laid down on it, I could feel the exceptional support it offered to my spine. The perfect blend of memory foam and firm coils cradles my body's contours and alleviates pressure points. Waking up after a night on this mattress leaves me feeling refreshed and pain-free, ready to take on the day. Its superior motion isolation ensures uninterrupted sleep, even with a restless partner. Overall, the Stearns & Foster Reserve Firm Pillowtop is a must-have investment for anyone seeking a comfortable and effective solution to their back woes.

Review from stearnsandfoster.com
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Apr 16, 2023
Slumber Succubus
5 out of 5 stars review

A great mattress is the best investment!

Due to medical reasons, I cannot sleep on my back. This mattress did not disappoint with pressure point relief when side sleeping. Great support also for stomach sleepers. You cannot go wrong with this mattress! This is the best investment I've made for myself in years! Highly recommend!

Review from stearnsandfoster.com
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Jul 24, 2023
SB82
4 out of 5 stars review

Soft, yes, but a bit wonky

[This review was collected as part of a promotion.] This queen size mattress was provided to me for free by BzzAgent in exchange for my honest review. This soft mattress is of good quality and is, indeed quite soft. The thing that concerned my on delivery was the flimsyness (only way I can think to describe it) of the mattress itself. The man carrying it had it over his head and it was bending down to his shoulders. I worry that this bed lacks the internal infrastructure to stand up to nightly use by two average-sized adults for an extended period of time. If you like very soft mattresses, this S&L Lux Hybrid Soft Queen is a hit. If you like any firmness to your mattress, though, this is not the one to choose.

Review from stearnsandfoster.com
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Feb 23, 2024
Unhappy customer
1 out of 5 stars review

Sagging after 8 months

Purchased in June but already sagging & I have been rotating it too. Now it is sagging on both sides. Tried to file a warranty claim, there is a fabulous 10 yr warranty however, there are so many loopholes in the warranty it's worthless to me. For some reason I have to prove I bought the mattress although my invoice is on file by providing a pic of a law tag. That is a paper tag on the side of the mattress which of course I removed. Could hear the paper crunching when using the mattress. So I was told I could use a tag on the bottom of the mattress. I looked and it doesn't exist, I did not remove it and have never looked at the bottom of the mattress. It was delivered and placed right side up on the bed, I never saw the bottom. I wasted my money & cannot recommend this mattress. Beware if you plan to purchase & be sure to check out the warranty requirements.

Review from stearnsandfoster.com
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