We're disappointed to hear you didn't enjoy the scent upgrade, but appreciate your honest feedback. We recommend the Mountain Spring liquid for that old Original scent you've enjoyed for so many years. Please get in touch with us at (800) 879-8433 with any questions.

We very much appreciate your loyalty to Tide, Cam, and we would never want to leave you disappointed. People like you, people who love Tide and its scents, are core to our motivation and we do continuous research on how to serve them better. Inspired by what people told us in this research, societal trends and the science behind the sense of smell, we have enhanced our Original scent which now also offers longer lasting freshness experience. Rest assured that we're letting our team know that you'd like to see some changes made, but in the meanwhile we'd be happy to help you find a new favorite. Have you checked out our Mountain Spring scent? It has many notes similar to our old Original, so we think you'd really enjoy it and we'd be happy to have you try some on us. Just give us a call at (800) 879-8433.

We're so thankful for your lifetime loyalty. We are letting our team know your feedback. We'd hate to see you go, and recommend you use the Mountain Spring liquid for that old Original scent that you enjoy so much. Reach out to us at (800) 879-8433 with any questions!

We're sorry to hear this, as Tide goes through many quality checks to ensure that you can enjoy a great clean. Tide’s trusted cleaning ingredients are so powerful that it cleans even better in cold water than the competition does in similar wash conditions. To get the best possible results, we suggest making sure that you're using the recommended amount of product for the load size. We'll be sure to share this with our team, and we'd also be happy to see how we can best assist you further. When you have a chance, please give us a call at (800) 879-8433.

We're so sorry to hear that you don't like the scent change, Jacky! It may be helpful to know that the old version of the Original is still available, but has had a name change to become the Mountain Spring Detergent. If you have any further questions, please give us a call at (800) 879-8433.

While we're sorry to hear that you're not a fan of our freshness update, we appreciate your honest feedback and we're letting the rest of our team know that you'd like to see some changes made. We'd be happy to help you find a new Tide favorite so you can keep getting the awesome clean that you've come to know and love, just give us a call at (800) 879-8433.