We always expect our liquid detergent to provide your laundry with the best cleaning power and scent possible, Mati, so we hate to hear this hasn’t been your experience recently. Your satisfaction is incredibly important to us, so we’d like the chance to help you further. Could you please give us a call at (800) 879-8433 when you have a few minutes to talk?

We're sorry to hear that you had this experience! Laundry detergent cannot cause bad smells. If a fresh load of laundry comes out smelling badly, it is coming from the washing machine. When a washing machine starts to smell, use Tide Washing Machine Cleaner to remove residue and eliminate any bacteria; monthly clean-outs with Tide Washing Machine Cleaner, helps keep odor-causing residues from causing odor problems down the road. Be sure to consult the owner's manual or the manufacturer's website for clean-out instructions. We definitely want to learn more about the bottle you used as well so that we can try to make this right, so please give us a call at (800) 879-8433.