Jenn, we're so sorry to hear that you aren't happy with our new Original scent. But we think we may have a solution. Our former Original scent that you know and love inspired our brand new Mountain Spring scent. We hope you'll give it a try. Let us know what you think!

We're very sorry you don't like the scent of Tide Original. While we do know that scent and fragrance preferences are very subjective and personal, we'll be sure to tell our Teams how you feel. In the meantime, Tide Mountain Spring has the same scent as the former Tide Original. You might want to give it a try. If you have any questions, please let us know at (800) 879-8433.

While we're sorry to hear that our freshness update hasn't been your favorite, we appreciate your honest feedback and rest assured we're letting our team know that you'd like to see changes. We've got great news though, our old Original scent lives on in our Mountain Spring scent, so you can keep enjoying the freshness that you love!

We're so sorry to hear that your skin became itchy and you broke out with a severe rash after using your detergent, Ginny. Please know that our products are thoroughly tested, and they're found to be safe and effective to use as directed, so this is not what we'd normally expect. Your safety and satisfaction are important to us, and we appreciate you taking the time to share your experience. Our team would like to learn more about this, so that we can help find the right product for you, and have our team look into this issue further. Please discontinue use, but hold on to your product, and give us a call at (800) 879-8433, anytime from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can assist you.

With Tide you should be left with a lingering scent you can't get enough of. We're letting our team know your feedback. For the same Original scent that you love so much, we recommend the Mountain Spring liquid. If you ever have any questions, give us a call at (800) 879-8433.