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Customer reviews for LG 70" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 70UR8000AUA for
LG 70" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 70UR8000AUA
4.4 out of 5 stars
stars895 ratings864 reviews
  1. 5 stars65% (585)
  2. 4 stars21% (187)
  3. 3 stars7% (61)
  4. 2 stars3% (29)
  5. 1 star4% (33)
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Showing 11-20 of 864 reviews
Sep 26, 2023
Brad2023
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Good product at a good price. The start-up sequence seems a bit cumbersome. I'd like to get directly to cable box connection/controller rather than scroll through the preprogrammed apps with the LG controller.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
Jul 2, 2023
CoCoSoLa
4 out of 5 stars review

Verified Purchase

Great Value

This tv has great video quality for the price. Easy to setup with the LG sound bar. No issues using it in a bright room. It has all the streaming apps so no need for external device if you don't already have one. Ethernet can be directly plugged in to tv.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
Mar 10, 2024
ruth paulson
4 out of 5 stars review

Verified Purchase

Quirky remote otherwise great tv

[This review was collected as part of a promotion.] I bought this a few weeks ago. The screen color is nice. The remote it somewhat awkward and not to responsive or quirky.as well as the app choices and working with the remote to get places is not smooth flowing.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
Oct 14, 2023
do not want
2 out of 5 stars review

Verified Purchase

My reaction is more negative than positve.

[This review was collected as part of a promotion.] I had an old LG TV that needed updating, so I bought this bigger 55" one. The picture quality is fine. But I absolutely hate the way the menu section works, there should be a simpler solution to switch to Roku or a DVD player, The old TV had a simple button to click, now this product with its menu makes this a very unfriendly clicking around need. I also object strongly to the "necessity" of having all the data of my use collected and moved on to who knows who. This should be an option only if one has the wish for that!

Review from lg.com
Helpful?3IHSU6ISX66013944458584
reply from LG Digital Care Team

Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6425usUNF. ^Gaby

Nov 14, 2023
GeriBo
5 out of 5 stars review

Verified Purchase

LG 86UR8000AUA

[This review was collected as part of a promotion.] I bought this TV several weeks ago and I LOVE it! It's BIG, has great color, sound and many other capabilities. Like Apps, simple updates, easy connection to external devices and more. I am a happy customer!

Review from lg.com
Helpful?3IHSU6ISX66013944458584
Dec 5, 2023
Rochusa
3 out of 5 stars review

Verified Purchase

Screen sharing need improvment.

I bought this product 2 months ago and I am a little bit disappointed. The share screen process with an iPhone 12 is a nightmare and complicated with or without the LG apps. Competitor products are better for this case. Also switching from LG overall screen to HDMI is not intuitive. Overall, I lose a bit some life time pleasure.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
reply from LG Digital Care Team

Hi there. We appreciate your review and making us aware of the improvements we can make to this model TV. Should you be inclined to, feel free to let us know more here: http://spr.ly/6429RK30B. We'd appreciate your submission as we'd use your input to help you get the best possible TV entertainment experience. ^Chris

Oct 11, 2023
lucy31
5 out of 5 stars review

Verified Purchase

Excellent choice

My last LG was a Plasma which I loved and it lasted over 24 years. I had been looking at the OLED but it was out of my price range. I am very content with what i chose the 86 UR8000AUA. The picture is excellent. I am learning the control. My kids put it on the wall which was very easy. I would hope this TV would last as long as the Plasma, we will see.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
reply from Customer Care

Thank you for choosing LG, and we're thrilled to hear about your positive experience with our products. The LG 86UR8000AUA from the UR8000 series is indeed an excellent choice, offering impressive 4K UHD picture quality and the convenience of webOS with ThinQ AI. It's great to hear that you found wall mounting easy, and we appreciate your loyalty after enjoying your previous LG Plasma TV for over 24 years. While we cannot guarantee the exact lifespan of your new TV, rest assured that LG is committed to producing high-quality, durable products. If you have any questions or need assistance with your TV in the future, please don't hesitate to reach out. We're here to help! If you require further assistance or have specific questions, feel free to contact us on our social media channels such as Facebook or X (Twitter) at @LGUSSupport. Enjoy your new TV!

Mar 23, 2024
benwat42
4 out of 5 stars review

Verified Purchase

High Expectations, a Few Disappointments

[This review was collected as part of a promotion.] I bought and installed this 65 inch TV about a month ago. The picture quality lives up to what I expected from some reviews that I read. However, I found that the "Magic" remote a disappoint. The cursor bounces around and requires a steady hand and a delicate "push" on the button to make the selection that I want. It also freezes quite often; that means a turn off and restart the TV. The voice system is pretty annoying. It randomly presents some "helpful" suggestions for my input. Those are confusing and are difficult to remove.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
Apr 11, 2024
AnnoyedByLag
4 out of 5 stars review

Verified Purchase

Good size, good viewing, but the lag...

[This review was collected as part of a promotion.] Good smart TV with plenty of setting options. Only downside is the lag it takes a couple of seconds after you press any remote buttons or choose any options on the TV. It's annoying enough to not give this 5 stars. Considering replacing a different TV in another room, but will not opt for this model. Wondering if all LGs have this issue.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
Sep 13, 2023
BOB HOWATT
3 out of 5 stars review

Verified Purchase

Instructions disappointing

[This review was collected as part of a promotion.] I bought TV about 3 weeks Im 75 years old and found it very difficult to try and read the instructions. Should have a instruction manual in larger print and plain language. Can only watch channels until I get a manual I can understand "Very disappointed "

Review from lg.com
Helpful?3IHSU6ISX66013944458584
reply from Customer Care

We are saddened to hear that your LG Smart TV fell short of your expectations. We value your input; it does not go unnoticed. Also, we would love to invite you to share these thoughts on our LG feedback page, http://spr.ly/6422uGxzC, so that our product development and customer service teams can make vast improvements for the future. ~Rita