Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for VIZIO 65" Class V-Series 4K LED HDR Smart TV - V655M-K04 for
VIZIO 65" Class V-Series 4K LED HDR Smart TV - V655M-K04
4.6 out of 5 stars
stars
2,701 ratings2,150 reviews
  1. 5 stars79% (2,143)
  2. 4 stars12% (324)
  3. 3 stars3% (70)
  4. 2 stars2% (45)
  5. 1 star4% (119)

Member photos

  • +40 images
Sort by |
Showing 471-480 of 2,150 reviews
Apr 8, 2024
johne1943
1 out of 5 stars review

Inconsiderate Engineering for the Hearing Impaired

I am hearing impaired and need a bluetooth audio transmitter to hear and understand the audio out on a television (and other audio devices). If I connect a headphone directly to the TV using the TV's headset connection function the speakers on the TV disconnect!! If I connect an external transmitter (Optical, AUX and RCA Output) the speakers on the TV disconnect!! So.... a family that has a hearing impaired member has only two choices: Connect headset so hearing impaired member can hear AND they cannot hear OR do not connect a headset so the family can hear but the hearing impaired person cannot. WHAT SENSE DOES THIS MAKE!!!!! WHY would anyone buy a Vizio TV if they had this situation to deal with. I just bought this TV as you know. If I cannot solve this problem I will be returning it to the seller (Sams Club).

Helpful?161ESQVPMU2Q13943508884
reply from VIZIO

At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to its customers. If you have any specific issues with your VIZIO product, please contact our award-winning technical support team at support.vizio.com or for instant support download the VIZIO Mobile app, click "Support" and "Contact Us".

Jul 8, 2023
Babster
5 out of 5 stars review

Best TV

[This review was collected as part of a promotion.] I bought this to replace a Vizio that stopped working after 10 years. We have 2 other Vizio's, one that we have had since flat screens came out and another that still works after 11 years of service. Vizio is the only brand we will ever have.

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884
Jul 29, 2023
Hman10
5 out of 5 stars review

Overall astounding TV

[This review was collected as part of a promotion.] I purchased this tv about a week ago after my old tv that was made by a different company no longer worked as intended due to no fault of my own. I've previously owned Visio TV's so I know that when I purchase a tv from them I know it's a great quality product.

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884
Sep 26, 2023
Betty Storey
3 out of 5 stars review

New Vizio is okay

[This review was collected as part of a promotion.] I just bought this television over the weekend. It was not so simply to get programmed with my cable services; I am still having to use two remotes. I like the television so far, but I am absolutely going to need a sound bar. I have to turn the volume up into the 60s to hear it at all.

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884
reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

Jul 23, 2023
Greg97
3 out of 5 stars review

[This review was collected as part of a promotion.] Have always bought Vizio tvs and have always loved them. I don't know if it is this model or just the tv I got specifically but it is constantly freezing and I can't do anything even just navigating the Home Screen.

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884
reply from Customer Care

Hello Greg97, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.

Jul 23, 2023
Beach Charmony
3 out of 5 stars review

Disappointed with the app choices

[This review was collected as part of a promotion.] Even the cheapest brands have cable network TV Apps available, like Spectrum, Xfinity, Cablevision… but the Visio doesn't offer them, you can't even buy them and add them. Terrible choices available, nothing but subscription apps. Made me want to return what is a high quality picture tv.

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884
reply from Customer Care

Hello Beach Charmony, VIZIO is committed to giving our customers a wide variety of streaming content and we’re always looking for ways to improve our products. We are actively working behind the scenes creating new partnerships and constantly adding features, applications, and content to your catalog through Auto Updates. VIZIO apps are currently available in the app row, which can be customized for easy access to frequently used apps. If there’s an app you want to watch that’s not featured, you can choose to cast it by using Chromecast or Apple AirPlay from your mobile device. For any additional assistance, our customer service team would be happy to speak with you at support.vizio.com and clicking ‘Contact Us’.

Oct 15, 2023
Juliec09
5 out of 5 stars review

Still figuring out the apps

[This review was collected as part of a promotion.] Great features. I like the watch free feature. I am still figuring out how to display the apps. I can't get my YouTube tv and paramount+ to show in the Home Screen apps. It does show I. The recently used but I'll get it right at some point. Otherwise great.

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884
Sep 23, 2023
Keith P.
1 out of 5 stars review

Error 500

I get the ERROR 500 msg. every time I turn on the TV. Sometimes it goes away when I hit the home button but sometimes it just locks up and the TV needs to be unplugged. Web search indicates this is a firmware problem Vizio has known about for over a year but hasn't addressed. This TV is going back to the store.

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884
reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

Sep 6, 2023
Felipe8911
4 out of 5 stars review

Love the tv

[This review was collected as part of a promotion.] I bought the tv a couple months ago and absolutely love it I have my ps5 nintendo switch and Xbox connected to it and been having an absolute blast I will definitely be buying a bigger one for my game room soon after a sound system for my room

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884
Dec 29, 2022
acmom
3 out of 5 stars review

can't add other apps but good picture

[This review was collected as part of a promotion.] i noticed when setting up my new tv that ESPN+ was not there and I wanted to add the Beachbody app for at home workouts. This cannot be done without having to plug in something like a roku stick. If i would have known this I would have just bought a Roku tv

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884
reply from VIZIO Support

VIZIO is committed to giving our customers a wide variety of streaming content and we’re always looking for ways to improve our products. We are actively working behind the scenes creating new partnerships and constantly adding features, applications, and content to your catalog through Auto Updates. VIZIO apps are currently available in the app row, which can be customized for easy access to frequently used apps. If there’s an app you want to watch that’s not featured, you can choose to cast it by using Chromecast or Apple AirPlay from your mobile device. For any additional assistance, our customer service team would be happy to speak with you at support.vizio.com and clicking ‘Contact Us’.