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Customer reviews for VIZIO 65" Class V-Series 4K LED HDR Smart TV - V655M-K04 for
VIZIO 65" Class V-Series 4K LED HDR Smart TV - V655M-K04
4.6 out of 5 stars
stars2,698 ratings2,147 reviews
  1. 5 stars79% (2,143)
  2. 4 stars12% (321)
  3. 3 stars3% (70)
  4. 2 stars2% (45)
  5. 1 star4% (119)

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Showing 271-280 of 2,147 reviews
May 15, 2023
Thorax32
3 out of 5 stars review

Good TV except for problems w/Chromecast built-in

Big marks off because the Chromecast built in to this TV isn't Google Standard. That is, Vizio has altered the Chromecast software in the TV. How do I know this? The Quest 2 headset will not cast to this TV. I've casted to other Chromecast TVs in the home as well as to my computer, Chromecast dongles, etc. But when connecting the Quest 2 headset to this TV, it only gives me "Casting error" message. The Quest 2 is up to date as well as the TV's software. Other than that, the picture would be a 4 star. The blacks just aren't there but at this price range, it's hard to complain. However, it is more noticeable on this TV than others I've seen at this price range. Input lag is very minimal for gaming, so that's a plus. Just very disappointed in the Chromecast built in.

Helpful?161ESQVPMU2Q13943508884
reply from VIZIO

Hello Thorax32, sorry to hear that you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

Jan 11, 2024
AAAXCAP
1 out of 5 stars review

Constant Connection Issues and Freezing

We have used the TV for under a month, and we've already had multiple issues. The very first night we had netflix freeze twice and after exiting to the home screen, the tv would freeze with a black screen. This has happened 3-4 times a week since. Tried all the troubleshooting, resetting to factory settings, tried ethernet cables and wifi... no luck.

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reply from VIZIO

There could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. Thanks!

Jul 1, 2023
LovelyLily
3 out of 5 stars review

Good tv at first

Was a good tv when it worked, but shortly after buying it started acting up with lines it didn't even last a year before it got worse and went out completely, I contacted sams club and I gotta give them alot of credit I spoke to a supervisor who personally help me solve the issue with vizio, and both sams and vizio stood by the manufacturer warranty so alot of respect to both party's and honestly I think it was just a bad tv I got

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reply from VIZIO

Hello LovelyLily, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.

May 31, 2023
AmyC
1 out of 5 stars review

Frustratingly slow start and reboot during viewing

I've never been so frustrating with a new television than with this Vizio V Series. It's slow to start and shuts down continually during viewing and tries to re-start, sometimes unsuccessfully. Buffers programs more in the past week that we've had it than the 4 years with our other television (so it's not our local WIFI connection). AND the apps continually require login, not "saving" your information. If I hadn't recycled the box already I would be returning this television. It may end up by the curb yet.

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reply from VIZIO

Hello AmyC, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.

Jan 16, 2025
Avbagz
5 out of 5 stars review

Excellent product and value!

I just figured I was buying a new tv; but this one is truly great!

Review from vizio.com
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Oct 13, 2023
Leola
5 out of 5 stars review

Verified Purchase

Overall happy with the clarity and color Hood product for a great price

Review from walmart.com
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Apr 10, 2025
Rich77
4 out of 5 stars review

Like setup

Good tv though paired with a Vizio Soundbar there is a lag in sound when switching channels

Review from vizio.com
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Apr 17, 2025
Little Tx Tornado
5 out of 5 stars review

Love it

Crisp clear picture,Easy set up.Easy to navigate !!

Review from vizio.com
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Jan 7, 2025
Muskydreamer
4 out of 5 stars review

Tv use

Works great. Connectors on back are hard to access when mounted in a corner on wall

Review from vizio.com
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Apr 22, 2024
Jeff
2 out of 5 stars review

Verified Purchase

Problem

Picture went out after two minutes

Helpful?161ESQVPMU2Q13943508884
reply from VIZIO

VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.