VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us. Thanks!

At VIZIO we obsess over every detail so we can deliver the best products with you in mind. To make sure you’re getting the most out of your VIZIO TV, we’d recommend that you connect your devices with an HDMI cable, and are set to broadcast in 4K (2160p). You can also adjust your picture settings in the Menu under ‘Picture Mode’ to align with the content you’re watching or room brightness. If you’d like any assistance adjusting your picture settings, our customer support team would love to help you dial in the TV to your preference. You can reach them at support.vizio.com and clicking ‘Contact Us’.

VIZIO is committed to giving our customers a wide variety of streaming content and we’re always looking for ways to improve our products. We are actively working behind the scenes creating new partnerships and constantly adding features, applications, and content to your catalog through Auto Updates. VIZIO apps are currently available in the app row, which can be customized for easy access to frequently used apps. If there’s an app you want to watch that’s not featured, you can choose to cast it by using Chromecast or Apple AirPlay from your mobile device. For any additional assistance, our customer service team would be happy to speak with you at support.vizio.com and clicking ‘Contact Us’.

At VIZIO we obsess over every detail so we can deliver the best products with you in mind. To make sure you’re getting the most out of your VIZIO TV, we’d recommend that you connect your devices with an HDMI cable and that you’re getting an HD (or UHD) signal. If you’d like any assistance adjusting your picture settings to align with your content, please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.