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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,861 ratings3,053 reviews
  1. 5 stars79% (3,836)
  2. 4 stars10% (496)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (328)

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Showing 841-850 of 3,053 reviews
Jul 9, 2024
Reviewer name: Thecatlady7
5 out of 5 stars
5 out of 5 stars review

Excellent makeup remover wipes

[This review was collected as part of a promotion.] I really loved, loved these Neutrogena makeup remover wipes. They took all my makeup off and we're very refreshing. Loved the scent too. I also noticed that they left my face really clean, refreshed and moisturized too.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jul 17, 2024
Reviewer name: CarolV3
5 out of 5 stars
5 out of 5 stars review

Great for on-the-go!

[This review was collected as part of a promotion.] These wipes are perfect for throwing in my travel bag! They remove most makeup, even mascara, without needing soap and water. They're way more convenient than messy oil cleansers, especially when I'm on the go. While they're fragranced, which might not be for everyone (I, personally, don't mind since it's a light fragrance), they're gentle and effective for quick makeup refreshes throughout the day. Just swipe and clean a specific area if my makeup gets messed up, and I'm good to go!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jan 2, 2019
Reviewer name: ebug2020
2 out of 5 stars
2 out of 5 stars review

contact dermatitis?

i’ve been using these wipes for the past 2 years now but the past two weeks i’ve used them my face has gotten red, hot, itchy, and has tiny bumps. i haven’t changed anything in my akin care routine but the symptoms always come after i take off my makeup with these wipes. i’m just confused why for the past 2 years they’ve worked but recently i’ve gotten these symptoms?

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Hi there, thanks for taking the time to write us a review. We definitely wouldn't expect this to happen while using our products, so we'd like to learn more about your experience. When you have a chance, please give us a call at 1-800-582-4048. We're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Jun 3, 2022
Reviewer name: Brittany5
5 out of 5 stars
5 out of 5 stars review

Make up remover

[This review was collected as part of a promotion.] My honest opinion is that Neutrogena makes the best make up removing wipes I honestly feel like it is even helped me with my breakouts my face is so smooth I even like using them when I don’t have make up on! They smell so good

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Mar 3, 2020
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Clean great and super effective on removing makeup also good to just wipe a sweaty face to freshen up a little I carry them in my purse and gym bag also they are in my bathroom and vanity to help clean up my face or wipe a brush on easy to find and easy on cost

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Mar 13, 2018
Reviewer name: kk212
1 out of 5 stars
1 out of 5 stars review

Red, itchy eyes

I purchased these wipes about a month ago and have been using them daily. Over the last few days my eyes have become try and I thought it was because it was winter. Boy, was I wrong. These wipes caused my eyes to become red, itchy and burn. I have never been allergic to a product before and do not have sensitive skin. I would not recommend these to anybody.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

Thank you for making sure we were aware of this, Kk212. Our wipes should not leave your skin feeling that way, and we're so sorry to hear you went through this. It's be great to talk this over in person, so when you get the chance, please give us a call at 1-800-582-4048, Monday - Friday, between 9:00am and 5:30pm EST. Hope to hear from you soon!

Feb 5, 2020
Reviewer name: chrisdal1234
5 out of 5 stars
5 out of 5 stars review

These wipes are a must have for me, I use these every night to take off my makeup before cleansing, they make it so easy. Even mascara just wipes away with no tugging and pulling on the skin. I acually rip each one in half to double the usage. The wipes are so big, I can easily get away with useing just half a wipe to take off my entire face.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Feb 19, 2022
Reviewer name: Bummed44
1 out of 5 stars
1 out of 5 stars review

PLEASE go back to your old wipes!

Why mess with perfection? Your new wipes are horrible. Rough, scratchy, dry, and takes three wipes to remove my makeup, instead of one. I guess that makes you more money. I was using the old version for years, loved everything about them. Soft, moist, and would even remove waterproof mascara without irritation. They were amazing!!! Wish I would've stocked up on them. I know get over it, it's just a makeup remover wipe. But, now I will have to be in search of something better than this new version of yours. You've lost me as a lifelong customer. And, from some of the other recent reviews, maybe more than just me!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We'd like the opportunity to hear more of your feedback about our cleansing wipes. When you have time please call us at 1-800-582-4048 M-F 9 am-5:30 pm ET so we can chat. Thank you.

Jul 30, 2018
Reviewer name: bita0325
1 out of 5 stars
1 out of 5 stars review

left my eyelids with a rash after one wipe use.

I used to love these wipes! they really do get the makeup off but after buying a new pack recently I broke out with a rash seconds later over my eyelids with only using one wipe.(i normally use it to remove my mascara). I'm really sad i can't use this product anymore and have to go find a different brand that does not leave me with a rash.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

We're so sorry to hear this! We wouldn't expect something like this from our Cleansing Towelettes, so we'd like to learn more about what happened and help. Please call us at 800-582-4048; we're available Monday through Friday 9AM - 5:30PM ET. Hope to hear from you soon!

Nov 16, 2013
Reviewer name: SweetRin
2 out of 5 stars
2 out of 5 stars review

Oily skin and burning feeling!

Although the product does in fact take off my makeup like I wanted, it leaves my skin oily and it doesn't feel clean at all. It feels heavy like I need to go wash my face. Also, when I use the wipes it burns my skin. I can't really blame the product for that though because I have sensitive skin but if you have sensitive skin I wouldn't advise this product.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407