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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,861 ratings3,053 reviews
  1. 5 stars79% (3,836)
  2. 4 stars10% (496)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (328)

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Showing 791-800 of 3,053 reviews
Jan 24, 2015
Reviewer name: disappointedinnyc
1 out of 5 stars
1 out of 5 stars review

Do not use these wipes

I used these wipes for years. Gradually I developed what I thought was adult onset acne, unsightly, infected lesions all over my face, which I could not control. I tried many remedies suggested by my dermatologist, none of which worked. Why did it take me so long to think of stopping using the wipes? Perhaps because I could not think that a reputable company could market a product with these side effects. Perhaps because I thought a dermatologist would have known of these issues with Neutrogena. My acne disappeared almost immediately after stopping using the wipes.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Hi disappointedinnyc. We are so sorry to hear that you had this experience. This is not something that we would expect from our products. We'd like to speak with you to learn more about this. Please call our Consumer ®Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to your call.

Jul 9, 2024
Reviewer name: Samantha1
5 out of 5 stars
5 out of 5 stars review

Best makeup remover wipe

[This review was collected as part of a promotion.] Love these wipes. I’ve tried numerous other brands and nothing beats these. They are soft and large enough and just the right thickness to not tear. The other big plus is when rubbing off your mascara it doesn’t hurt or burn your eyes like some other brands. Packing is nice and easy to get one wipe out at a time.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jul 6, 2024
Reviewer name: Cassram223
5 out of 5 stars
5 out of 5 stars review

Best Makeup Wipes!

[This review was collected as part of a promotion.] i love these because they literally take off all your makeup! even waterproof mascara. Every towel is super moist which is good for those nights out! i would recommend this to any of my friends and family!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 26, 2022
Reviewer name: Victoriabillycat2
5 out of 5 stars
5 out of 5 stars review

I loved these makeup remover wipes.

[This review was collected as part of a promotion.] I feel these were awesome at removing any smudges from my eyeliner/eyeshadow, and removing my concealer at night. It's surprising at how much makeup these wipes removed! I highly recommend these wipes.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jul 4, 2020
Reviewer name: lorenaachitown
5 out of 5 stars
5 out of 5 stars review

I like how convenient these are. I don’t use them often since you can finish a pack quite easily and it would get expensive. I like to use them when I either to too tired or in rush to wash my face or to wipe off excess that washing my face didn’t remove. I would recommend.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Nov 30, 2014
Reviewer name: karen digiacomo
5 out of 5 stars
5 out of 5 stars review

Makeup Remover Towelettes

love the way they remove all of my makeup, oil and grime from my face leaving my skin smooth and soft. It even removed my waterproof mascara. I wear contacts and I used them with no issue or irritation to my eyes. Really love these. #NeutrogenaFaceOff

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Mar 20, 2018
Reviewer name: KimLL
1 out of 5 stars
1 out of 5 stars review

Terrible product

Let me first say I love Neutrogena soap products. However, these towelettes were full of oil. Very greasy. It took me three attempts with clean pads to remove the oily greasy residue. Do NOT buy this product unless you are seeking an oily facial treatment instead of makeup remover. Disappointed. Will go to another brand. Soap is great however !

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

That's definitely not how we'd expect those makeup removing wipes to be, Kimll. In fact, we'd like the opportunity to gather more details about the product you have and see how we can help. Give us a call at 1-800-582-4048, Monday - Friday, between 9:00am and 5:30pm EST, and we'll get you taken care of. Thank you!

Jul 20, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

A Classic Wipe: Plant Based, Compostable

[This review was collected as part of a promotion.] I love that Neutrogena worked to make the makeup wipe we all know and love more environmentally friendly so I don’t feel guilty purchasing these for convenience. They do all the things we know and love yet are made from plant based materials and compostable so they break down after use. Genius!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Aug 22, 2018
Reviewer name: kelly123
1 out of 5 stars
1 out of 5 stars review

Used for years - now causing rash on eyes!

I've been using these same makeup remover wipes for as long as I can remember, however when I bought a large box of them in May I started experiencing a rash on my eyelids - redness, excessive dryness, inflammation, and itchiness. At first I thought it was just environmental allergies or dryness due to weather change, however it has gotten progressively worse over the past few months. Last week my eyelids puffed up so much I could barely open and close them. I've stopped using everything in my routine and the rash cleared, and then I introduced products back 1 by 1 to see what the culprit was. It was easy to determine that it was these wipes. I don't know if the formula has changed, but I sincerely hope the company goes back to the original formulation, these were my favorite!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

Thank you for sharing this with us. We're sorry to hear you had this reaction while using our wipes and we'd love to gather more information about your experience. Please give us a call at 1-800-582-4048 so we can help. We're available Monday-Friday from 9am-5:30pm EST. We look forward to speaking with you!

Jun 3, 2022
Reviewer name: Serin71
5 out of 5 stars
5 out of 5 stars review

I love the Feel

[This review was collected as part of a promotion.] It is an excellent wipe; it is not too thin it has a durable cloth-like feel. I also like that it keeps your face feeling soft and clean and not that odd sticky feeling. The best part is that it does an excellent job removing makeup and dirt off my face.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407