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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,828 ratings3,050 reviews
  1. 5 stars79% (3,806)
  2. 4 stars10% (494)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (327)

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Showing 781-790 of 3,050 reviews
Jun 3, 2022
Serin71
5 out of 5 stars review

I love the Feel

[This review was collected as part of a promotion.] It is an excellent wipe; it is not too thin it has a durable cloth-like feel. I also like that it keeps your face feeling soft and clean and not that odd sticky feeling. The best part is that it does an excellent job removing makeup and dirt off my face.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Apr 8, 2022
Makeup Artist
1 out of 5 stars review

WORST MAKEUP REMOVER

These are the WORST makeup remover wipes ever. Whose “brilliant” idea was it to change the last ones? They were outstanding. The new ones are terrible. They don’t remove makeup as well as the original wipes. PLEASE BRING BACK THE OLDER FORMULA AND STOP TRYING TO PERFECT AN ALREADY PERFECT PRODUCT JUST TO SAVE A FEW DOLLARS. I won’t be purchasing them again. You have lost a customer by your obvious lack of concern for the consumer.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Your experience is important to us and we'd like a chance to hear more of your feedback on our new makeup removing wipes. When you have time please call us at 1-800-582-4048 M-F 9 am-5:30 pm ET so we can chat. Thank you.

Apr 30, 2022
Eyesore in FL
1 out of 5 stars review

New and Improved???

I used Neutrogena makeup remover wipes for years and loved them! Tried the ‘new and improved’ wipes this week and they are AWFUL!!!!! Why in the world would you change a product that DID NOT NEED TO BE IMPROVED??? Who’s bright idea was it? They should be fired! This new formula caused redness on my eyelid, peeling and watery eyes. I’m returning them and now have to find an alternative.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We appreciate you sharing your experience with us. This is not the sort of reaction we expect from our makeup remover and our team would like the chance to help. Please call us at 1-800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

Dec 3, 2014
Sydsmom
5 out of 5 stars review

So Fresh and So Clean

I am not big on wearing make up and when I do, I can not wait to get it off. These make ups remove clothes make is so easy for me to do in the car on the way home. It leaves my face feeling so amazing. I can not even tell that I had make up on after using these.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jan 9, 2018
facetime
2 out of 5 stars review

Clean face, bad rash

I was initially very happy with this product as it removed my makeup thoroughly without having to rinse. However, the next day, I noticed red fine bumps all over my usually clear face. I didnt pay much attention till the next weekend when I used the wipes again and the rash got more severe. Nothing else had changed, so I am sure this is the cause. Would have been great for me if not so irritating.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

Thanks for taking the time to write this review! We'd love to hear more about your experience, as we wouldn't expect this to happen. Please give us a call at 1-800-582-4048 – we're available Monday through Friday between 9AM and 5:30PM ET. We hope to hear from you soon!

Oct 16, 2015
janineinwashington
1 out of 5 stars review

This was my favorite splurge...what happened????

I used to use this everyday. It was gentle and smelled wonderful. Suddenly it smells horrible and burns my skin and eyes. I did a search to see if my package was counterfeit. It would make sense, since there are suddenly only 21 towelettes in the package, instead of 25. But, no. I see that you've really destroyed a wonderful product. I hope you don't do this with other time-tested Neutrogena products. I've been a fan all my life and I would hate to stop using everything you make.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Hi Janine! Thanks for the review. We're interested in learning more about your experience with our product as this is something we would not expect. Please call us at 1-800-582-4048, Monday through Friday between the hours of 8AM-8PM EST. We look forward to your reply.

Feb 6, 2020
madisonnanne
4 out of 5 stars review

I wear contacts so face wipes are the only thing i can use to get off the makeup with messing up my contacts. It’s hard to find wipes that don’t leave you feeling oily, but these don’t do that! They work great and i never struggle to scrub the makeup off while using them.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Mar 2, 2020
natalieh55
5 out of 5 stars review

These are some of the best wipes on the market! They are never dry and they take all of your makeup off so easily! Love these and will always repurchase! They’re soft and don’t irritate your skin. They leave your skin feeling soft and clean. No redness or drying.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Nov 21, 2014
PJMorris
5 out of 5 stars review

Love these Neutrogena makeup remover wipes!!!

I bought the Neutrogena makeup remover wipes to try as I really do not like using cream makeup remover. I will say I love these! They really get the makeup off especially waterproof mascara and waterproof eyeliner. I like that I can use one wipe and it really remove all the makeup on my face, but it is not harsh and is very gentle to my skin. I would highly recommend these. The makeup packs are easy to carry in my purse and to take on trips or to the gym. This review is my own personal opinion of this product and is written by me, it was in no way altered by anyone or third party affiliates.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Oct 4, 2019
courtneymills_mua
5 out of 5 stars review

I love Neutrogena face wipes. They do an amazing job removing all my makeup, even waterproof mascara. Not only that, but they are easy to take with you on the go. There are a few different kinds, I prefer the non- scented. However, the scene ones have a light, clean scent to them. I recommend these face wipes to friends, family and skincare clients.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407