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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,861 ratings3,053 reviews
  1. 5 stars79% (3,836)
  2. 4 stars10% (496)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (328)

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Showing 721-730 of 3,053 reviews
Jul 11, 2020
Reviewer name: zohrac1
5 out of 5 stars
5 out of 5 stars review

These are great whites! They take up all of my make up including my mascara without me having to tug too hard on my skin. In the past I’ve had issues with make up wipes drying out easily but I have not had that problem with these wipes. I also find I can remove all of my make up by using just one wipe. These are my favourite.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 2, 2022
Reviewer name: dex_88
1 out of 5 stars
1 out of 5 stars review

Please change back to original formula

I have used these wipes for about 15 years give or take and I don’t know when the formula changed but it is terrible. The towelettes are nowhere near as saturated as they had been, takes at least two wipes to get off primer, concealer, setting powder, and mascara and feel like it’s all off. I’ve had multiple wipes basically tear while I’m using them. I understand wanting to be more eco friendly but there wasn’t much necessity to change the formula.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Neutrogena

We're sorry to hear you're not loving the wipes. We'd like to know more about your experience, please call us at: 1-800-582-4048 Monday through Friday between 9:00 a.m. and 5:30 p.m. Have your reviewer name on hand. EST. Thank you!

Apr 5, 2013
Reviewer name: Whiteheath
5 out of 5 stars
5 out of 5 stars review

Perfect make up remover

After looking for sometime for a makeup remover that not only takes makeup off my skin but also removes water proof makeup off my eyes as well and now I have found it in this product. After use my skin does not feel dry and all traces of make up are gone. Thanks for the perfect towelettes.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 15, 2020
Reviewer name: isabellak26
4 out of 5 stars
4 out of 5 stars review

If you are looking for any type of makeup remover these work really well for all kinds of makeup, there isn’t much I’d change about them other than a stronger kind to be able to get some of the hard to get eye makeup other than that these were really great.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 29, 2012
Reviewer name: vincesbabygirl
5 out of 5 stars
5 out of 5 stars review

the best i have ever used

these make up wipes are the best i have ever used i;m not buying any othere make up wipes again these are it for me they take off everything they smell great and they are soaked in make up remover one wipe is all it takes to take off all your make up i will be rebuying them

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 24, 2022
Reviewer name: Grizzy5
5 out of 5 stars
5 out of 5 stars review

Best Makeup Remover

[This review was collected as part of a promotion.] I am normally not a heavy makeup user unless I’m going out or a special occasion. I always wear mascara, eyebrow powder and concealer. On a regular makeup day, I was able to remove all my makeup without having raccoon eyes at the end. This wipe also worked great when I had a face full of makeup. Didn’t leave my face feeling sticky or gross. I definitely recommend this makeup remover wipe. Going on vacation soon, and will definitely be taking this with me.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Dec 30, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

I buy the little reusable box for these wipes and I refill every single time I run out! Neutrogina is my go to makeup remover brand! These wipes are amazing. I will never ever buy anything else. I switch back and forth between these and the fragrance free ones but I do prefer these I love the scent

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 8, 2024
Reviewer name: Deee7
5 out of 5 stars
5 out of 5 stars review

These are the BEST!

[This review was collected as part of a promotion.] I love these Neutrogena Makeup Remover towelettes! First off, they smell so good! I use these morning and night and sometimes in between. They remove makeup, oil and dirt even waterproof mascara! They leave my skin feeling so smooth and clean! Also gentle on all skin types! I have been using these for awhile and I will definitely continue!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Aug 21, 2022
Reviewer name: ImaTXn
1 out of 5 stars
1 out of 5 stars review

New formula (2022?) caused allergic reaction

I have used this product for over 4 years, and normally purchase the value-pack as I use the makeup remover wipes daily, but I also purchase the twin pack.. The “new improved” towelettes (2022?) made my face break out into hives, then caused a chemical burn making my skin feel like an orange peel, and my skin was red. Unfortunately I did not notice the “new improved” print on the package, though I did notice that the wipes were much drier. So, after using the product several days …I realized these wipes were my trigger. I do not know what exactly changed with the product, but I am personall allergic to most trees and some grasses, so my bet is one of their new ingredients included an allergy trigger for me.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Thank you for bringing this issue to our attention. We'd love to chat more about your experience, and gather some details from the packaging. When you have a chance, give us a call at 1-800-582-4048. Our specialists are available Monday-Friday from 9am to 5:30pm ET. We hope to hear from you soon!

May 29, 2022
Reviewer name: Valgal034
5 out of 5 stars
5 out of 5 stars review

Great Results

[This review was collected as part of a promotion.] I was able to try Neutrogena Makeup Remover Wipes and I'm highly satisfied. I'm able to remove stubborn makeup fast and efficiently. I have found it's a dream when I'm removing waterproof mascara. I wouldn't mind seeing different formulas for each skin type that goes beyond removing makeup.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407