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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,861 ratings3,053 reviews
  1. 5 stars79% (3,836)
  2. 4 stars10% (496)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (328)

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Showing 631-640 of 3,053 reviews
Jul 8, 2024
Reviewer name: Marilyn534
5 out of 5 stars
5 out of 5 stars review

Great Face Product

[This review was collected as part of a promotion.] I received this product 3 days ago and i already have use it i love the way it makes my face feels after i remove my makeup no improvements needed i would recommend this product to my family and friends i love this product i will be purchasing it more often

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jun 2, 2020
Reviewer name: karinasyc
5 out of 5 stars
5 out of 5 stars review

This does a great job of clearing all the makeup off my skin and leaves a hydrating glow. It is one of the few makeup removers that doesn't break me out and honestly works so well. I had heard several people raving about it and I agree with the reviews.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jan 27, 2019
Reviewer name: Rjnb
1 out of 5 stars
1 out of 5 stars review

Neutrogena towelettes

I have been using these towelettes for several months with no problem, but yesterday when I was taking my makeup off my face felt like it was burning. The skin underneath my eyes is bright red and swollen, and I have a really red place on My cheek. This morning no better. Still very red and feels like a sunburn with slight swelling. Something has definitely changed in the formula. Won't buy again.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Company Services

We're sorry to hear this and want to help. Give us a call at 1-800-582-4048. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We hope to speak with you soon.

Jun 28, 2015
Reviewer name: linnipoo
5 out of 5 stars
5 out of 5 stars review

A great way to remove makeup

The Makeup Remover Towelettes are great for totally removing all of my makeup at night, from foundation to eye makeup. No raccoon eyes for me anymore. Now my face feels soft and smooth prior to cleansing with my nightly facial cleanser. I'm very pleased to have discovered this product.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 21, 2018
Reviewer name: Anna74
1 out of 5 stars
1 out of 5 stars review

I will never buy or use these again!

I've been using this product for a few year. I've never had any problems till now. I got the 125 box, like I always do and I noticed my skin was getting a bit red. I didn't realize it was the towelettes causing the problem till I went to the doctor and found out I had an allergic reaction on my skin and eyes. If I could get my money back, I WOULD!!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We're so sorry to hear this. We'd like to speak with you to learn more about this. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday, 9:00am and 5:30pm EST. We look forward to speaking with you.

May 30, 2022
Reviewer name: Lana7
5 out of 5 stars
5 out of 5 stars review

Better then most

[This review was collected as part of a promotion.] Pros: Softer texture than most of other brands. Very pleasant smell. Above average in taking my make up off. It did god job on my Lancôme mascara and almost got all my Mary Kay mascara too. Cons: You can still feel roughness of texture around eye area since its usually the most sensitive area on your face Not really a negative thing but personally I would prefer this product without scent regardless how pleasant it is.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jul 8, 2024
Reviewer name: cassiexx4307
4 out of 5 stars
4 out of 5 stars review

Super convenient

[This review was collected as part of a promotion.] I absolutely love the convenience of Neutrogena makeup remover wipes! They're perfect for nights when I'm too tired for a full routine or mornings when I'm short on time. They take off all my makeup, including waterproof mascara, which is a major plus. My skin does feel clean after using them, but sometimes if I've been wearing a lot of makeup, there can be a greasy residue left behind. Overall, they're a lifesaver for those quick and easy makeup removals, but I might need to follow up with a cleanser on heavy makeup days.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Apr 18, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

I use this every night after washing my face to help remove my leftover, stubborn, eye makeup. This will help remove leftover eyeliner and waterproof mascara. It’s not harsh on my eyes or my skin. It has a light scent and one towelette is enough for my whole face.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Dec 13, 2021
Reviewer name: nkl8
5 out of 5 stars
5 out of 5 stars review

Love the new wipes

Just opened and tried my first pack of the new plant-based compostable wipes, and I love them! I liked the original too, but these are so much softer, smell better, feel less oily, and still remove my makeup and waterproof mascara just as well as the original! I love that they’re better for the environment too :)

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 11, 2018
Reviewer name: JennLike
1 out of 5 stars
1 out of 5 stars review

Made my eyes swell and itch like crazy!

This is the second review I am writing about this product. I followed the guidelines on the first review and received an email saying they would not publish. I am hoping this one stays! I used these towelettes along with the bottled makeup remover. On some days my eyes will get all puffy and rd and itch like crazy, I couldn't figure out why as I had used both products before. I finally started to just use the towelettes and on the first day, BAM! my eyes were swollen and itchy. I've stopped using and have had no problems.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Customer Service

Thank you for reaching back out to us! We're very sorry to hear about your experience, as we wouldn't expect this while using our products. We looked into this and your review was posted to our website, and we apologize for any inconvenience in the review process. We'd like to learn more to see how we can help. Please give us a call at: 1-800-582-4048 Monday through Friday 9 AM to 5:30 PM ET. We look forward to hearing from you!