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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,828 ratings3,050 reviews
  1. 5 stars79% (3,806)
  2. 4 stars10% (494)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (327)
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Showing 581-590 of 3,050 reviews
May 8, 2018
ChristineAMG
1 out of 5 stars review

Itching

I am another among the many that have recently had a poor reaction to these wipes. Have used dozens and dozens of packs over the years and have recently, after opening a new pack, started getting very itchy and burning hives along my neck and jaw. Something is terribly wrong here.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care Center

Like you, this isn't something we'd normally expect from our wipes, so we're sorry to hear about this! We'd like to learn more and see how we can help, so when you have a moment, please call us at 1-800-582-4048. One of our specialists will be available Monday-Friday, 9AM-5:30PM ET. We look forward to hearing from you.

May 5, 2020
armanig3
5 out of 5 stars review

This is the ONLY make-up remover I use. I love the towelettes as opposed to creams and gels or other make up removers. This removes any makeup, especially tricky mascara!! I buy the refills too because I only use this product. There is no towelette that effectively removes makeup like this one does!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 6, 2020
jaebro
5 out of 5 stars review

I have a very extensive, well researched, and expensive skin routine. However I have never used anything to remove my makeup that I like as much as these wipes. They are still my go to for all things makeup removal before cleansing and it works great for waterproof eye makeups as well.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Feb 19, 2022
Bummed44
1 out of 5 stars review

PLEASE go back to your old wipes!

Why mess with perfection? Your new wipes are horrible. Rough, scratchy, dry, and takes three wipes to remove my makeup, instead of one. I guess that makes you more money. I was using the old version for years, loved everything about them. Soft, moist, and would even remove waterproof mascara without irritation. They were amazing!!! Wish I would've stocked up on them. I know get over it, it's just a makeup remover wipe. But, now I will have to be in search of something better than this new version of yours. You've lost me as a lifelong customer. And, from some of the other recent reviews, maybe more than just me!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We'd like the opportunity to hear more of your feedback about our cleansing wipes. When you have time please call us at 1-800-582-4048 M-F 9 am-5:30 pm ET so we can chat. Thank you.

Nov 21, 2014
Snow
5 out of 5 stars review

Beauty Lovers Best Friend.

What is most important at the end of the day? Removing your makeup. No matter how much money you spend on skin care you can't deny that these facial wipes are a god send. I use 1/2 of their wipes everyday. It works very well without tugging on my skin and causing premature wrinkles. It can remove any mascara and tough makeup stains with a few wipes. Yes, it is amazing and for the price, its a steal.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 31, 2022
Cymrugyrl4
5 out of 5 stars review

Marvelous and easy to use

[This review was collected as part of a promotion.] These worked very well for me. There was no unpleasant smell, and they removed even stubborn eye-shadow and liner. I like the way my skin felt afterwards and I had no ill reaction to the cleanser in the wipes. Overall, quite pleased with this product

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Feb 7, 2019
Kassie
5 out of 5 stars review

I use these daily, they’re my go to makeup remover

I would hands down recommend this to everyone! I use the regular blue ones every day and I use the purple night time ones before bed if I need a good nights sleep! I do have one question because I feel like no one really knows the right answer, do you take out the wipes to put in the blue box or do you just put the entire package in there? Asking because I put the wipes since they don’t dry out in the box and my friends put the entire package. Need to settle this debate once and for all!(;

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

Thanks for the love, Kassie! If you're using the fun tub for our wipes, you can feel free to put in an entire package like your friends do, or you can take them out first like you do! Either or!

May 24, 2022
Kimma5
5 out of 5 stars review

Convenient facial wipes

[This review was collected as part of a promotion.] I have always loved Neutrogena products but these facial cleansing wipes are so great. Not only do they remove the makeup with ease, but my face has felt so soft using these. Definitely recommend trying these!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Nov 3, 2019
lihanc
5 out of 5 stars review

Really good make up wipes, it's good for sensitive skin and also isn't very abrasive like some other make up wipes. It's my go to and it's usually pretty cheap and can be found at any drugstore or just most stores in general. It has a pretty neutral scent as well.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 8, 2024
cassiexx4307
4 out of 5 stars review

Super convenient

[This review was collected as part of a promotion.] I absolutely love the convenience of Neutrogena makeup remover wipes! They're perfect for nights when I'm too tired for a full routine or mornings when I'm short on time. They take off all my makeup, including waterproof mascara, which is a major plus. My skin does feel clean after using them, but sometimes if I've been wearing a lot of makeup, there can be a greasy residue left behind. Overall, they're a lifesaver for those quick and easy makeup removals, but I might need to follow up with a cleanser on heavy makeup days.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!