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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,861 ratings3,053 reviews
  1. 5 stars79% (3,836)
  2. 4 stars10% (496)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (328)
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Showing 571-580 of 3,053 reviews
Jan 21, 2015
Reviewer name: Lashes09
5 out of 5 stars
5 out of 5 stars review

Eyelash Growth?

This is a great product that works great! As an added benefit for the first time in several years my eyelashes have grown back! Now, I can't swear it's from this product but it is the only new thing I am doing and I have tried lots of products in the past. If any of you struggle with losing your eyelashes you owe it to yourself to try cleaning your eyes with these wipes. It didn't happen overnight for sure but I have eyelashes again!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Hi, Lashes09. Thank you for taking the time to review our product. We would like to speak with you to learn more about your experience with this product. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to your call.

Jul 10, 2024
Reviewer name: Krstnroll7
5 out of 5 stars
5 out of 5 stars review

Gentle and effective

[This review was collected as part of a promotion.] These are fully saturated and do a great job of gently removing all traces of spf, dirt, makeup and debris-even waterproof. Without any tugging or rubbing. Very gentle and effective. I haven’t noticed any redness or irritation with use.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 26, 2022
Reviewer name: Valeriedawn10
5 out of 5 stars
5 out of 5 stars review

Neutrogena makeup remover wipes

[This review was collected as part of a promotion.] These are great, removes makeup without leaving my skin feeling dry or soapy. Easy to use and they smell great. The only improvement I can think of is maybe having a more permanent holder for them, even something to transfer them into like a hard plastic container. Other than that these wipes are great for removing makeup and helping mousturize skin.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 9, 2018
Reviewer name: Haleemarry
2 out of 5 stars
2 out of 5 stars review

I’m shocked

I used to love these wipes until a few days ago I noticed my skin becoming irritated around my nose and lips wasn’t sure what is was until I started seeing similar reactions. Been using these makeup wipes for 5 years now and never had any problems until recently. Is there a recall on this product?

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

Thanks for taking the time to share a review! We take matters like this very seriously and would like to learn more. When you get a chance, please reach us at 1-800-582-4048 between 9am and 5:30pm ET Monday-Friday.

May 31, 2022
Reviewer name: Cymrugyrl4
5 out of 5 stars
5 out of 5 stars review

Marvelous and easy to use

[This review was collected as part of a promotion.] These worked very well for me. There was no unpleasant smell, and they removed even stubborn eye-shadow and liner. I like the way my skin felt afterwards and I had no ill reaction to the cleanser in the wipes. Overall, quite pleased with this product

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jun 11, 2018
Reviewer name: Cherif
1 out of 5 stars
1 out of 5 stars review

Something Has Changed - Negative Reaction to Eipes

Seeing these others posts, makes me feel a little better. I’ve been using these wipes for years, but recently, the use of these wipes has caused itching, burning and horrible pain on my eyelids. I only use these to remove my eye makeup. At first I thought it was something else I was using, but now I’m thinking tha Neutrogena has changed their product. I’ll discontinue and find another, non-irritating product. #scratchingmyeyelidsoff

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

We're so sorry to hear about this! We'd love to learn more and help you out. Please give us a call at 1-800-582-4048 from 9AM - 5:30PM ET, Monday through Friday. Hope to chat with you soon!

Feb 7, 2019
Reviewer name: Kassie
5 out of 5 stars
5 out of 5 stars review

I use these daily, they’re my go to makeup remover

I would hands down recommend this to everyone! I use the regular blue ones every day and I use the purple night time ones before bed if I need a good nights sleep! I do have one question because I feel like no one really knows the right answer, do you take out the wipes to put in the blue box or do you just put the entire package in there? Asking because I put the wipes since they don’t dry out in the box and my friends put the entire package. Need to settle this debate once and for all!(;

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

Thanks for the love, Kassie! If you're using the fun tub for our wipes, you can feel free to put in an entire package like your friends do, or you can take them out first like you do! Either or!

Jan 19, 2020
Reviewer name: julianb703
4 out of 5 stars
4 out of 5 stars review

I like how it's not too harsh and you cant smell a very strong alchohol smells unlike from other brands. It's very damp which I like, and will not dry out easily once you grap a napkin. In case of removing makeup, it works well especially when taking off waterproof mascara or eyeliner.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 26, 2022
Reviewer name: Victoriabillycat2
5 out of 5 stars
5 out of 5 stars review

I loved these makeup remover wipes.

[This review was collected as part of a promotion.] I feel these were awesome at removing any smudges from my eyeliner/eyeshadow, and removing my concealer at night. It's surprising at how much makeup these wipes removed! I highly recommend these wipes.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 6, 2018
Reviewer name: Jjshaw
2 out of 5 stars
2 out of 5 stars review

Effective! Not for long term use

I have used these wipes off and on for years, they are really great at taking off make up. However, if used more than once a week (I try to not use them even that often,) I will start to show texture my skin is greasy and it dries my skin out to the point where it’s peeling off. I have not experienced hives like some people but these wipes, even the sensitive kind, are just too harsh. Try the simple micellear wipes for sensitive skin just as effective and safe enough for daily use.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer care

Thank you for your review! We assure you this is not the ordinary experience with our wipes even when used daily and want to do everything we can to help. Please contact us at: 1-800-582-4048 between 9AM to 5:30PM EST Monday-Friday. We are hoping to speak with you as soon as possible!