Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,827 ratings3,050 reviews
  1. 5 stars79% (3,805)
  2. 4 stars10% (494)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (327)

Member photos

Sort by |
Showing 421-430 of 3,050 reviews
Jul 6, 2024
Kara3
4 out of 5 stars review

Caution if you have sensitive skin

[This review was collected as part of a promotion.] I’m a huge fan of Neutrogena products and have always used their products in the past with amazing results !! However , I was not paying attention to the complete description on these Makeup Remover ultra soft cleansing towelettes . I have sensitive skin and as a result cannot use that’s . My skin reacted immediately with a terrible rash and burning sensation.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

May 7, 2018
KathyB1234
5 out of 5 stars review

Nothing but good things to say about this product

I have used these wipes for years and have been totally satisfied with them. I just heard some negative comments about them and I thought I would check out this site to read more. I am very surprised at what I am seeing regarding rash, etc. problems. I have NEVER had any issues with these and I'm not sure why others have.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Feb 18, 2022
tjt2022
3 out of 5 stars review

Seems like the wipes have changed

Seems like ever since the front label changed to "New and better than ever" I have noticed the wipes being dryer and not taking my mascara off like they used to. I have not changed mascara either. Love that the wipes don't burn my eyes but I used to only have to use one and no Ihave to use two.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We're sorry to hear these wipes aren't working as well as they once did, but we appreciate the feedback! We'd love to learn more, so please call us at 1-800-582-4048 when you have time between 9 AM & 5:30 PM ET, Mon-Fri. Talk to you soon!

May 24, 2022
Tmarie9
5 out of 5 stars review

Perfect!!

[This review was collected as part of a promotion.] These arrived in the mail to try a few days ago and I've been using them every night after work and while these work absolutely perfect! It takes my mascara and eyeliner right off after a few swipes and at least my skin feeling smooth and soft!!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 28, 2018
Eforcey
1 out of 5 stars review

New formula?

I have been using these wipes for 5-7 years. I bought a pack a few weeks ago and had no idea why my eyes were getting itchy, red, and scratchy. I read other recent reviews and it seems that there was a change of formula. I woke up this morning with swollen eyes and a rash.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer care

Hello! This is not the common experience when using our products and we want to help, please contact us at: 1-800-582-4048 Monday through Friday 9AM-5:30PM EST. We look forward to helping out further!

Jul 5, 2024
Pamac6
4 out of 5 stars review

Neutrogena Makeup Remover Towelette

[This review was collected as part of a promotion.] I tried the Neutrogena Makeup Remover Wipes. I wear makeup daily and it's important to me to make sure at the end of the day that my face looks and is clean of all my make up. These towelette wipes have a light scent. The towelettes are a nice size, about hand size. They are not too thick but they are strong and stays in tact while using them over my face. They ever took off my water proof eyeliner and mascara without irritation. I like that it came in a soft pack cause it would be easy to take on the go, put in your purse or gym bag without being too bulky. The wipes left my skin feeling soft and smooth and did not leave a film nor did my skin feel sticky or have a feeling of needing to wash my face after use like some wipes that even say you don't need to rinse. I gave it 4 stars cause I wish it was a little more product on the wipes so it's a little more wet. But I would recommend for sure.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 16, 2011
.
2 out of 5 stars review

Not Sattisfied

I am not impressed AT ALL with this product. They do get the job done by removing all make-up, but the "ultra-soft cloth" title it was givin is complete nonsense. These cloths were like sandpaper to my face. I only wear make-up on my eyes, so they were really sensitive and irritated after using this product. I usually LOVE Nuetrogena products, however I will NOT be buying this specific product again.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 18, 2024
AmberB1
5 out of 5 stars review

Works great, smells nice!!!

[This review was collected as part of a promotion.] Neutrogena Makeup Remover Wipes with Fragrance remove my Makeup like a breeze!!! The light fragrance smells nice and is not a chemically scent. They leave my face feeling clean and soft. I Love that they are plant based and compostela, and I lovehow easy these Wipes make removing my makeup after a long day!!! I definitely recomend this product!!!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Mar 9, 2012
sayonaramelody
1 out of 5 stars review

Worst break out ever!

I usually just use a little soap and warm water to get rid of my makeup, but I like to use these little towel if I'm in a hurry. I always get the worst rash when using these! My face burns like crazy! Plus the fragrance smells pretty terrible. I will not buy this product again.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 9, 2024
AllieB10
5 out of 5 stars review

Neutrogena Makeup Wipes

[This review was collected as part of a promotion.] These are by far my favorite makeup wipes ive ever used, not only do they remove all the makeup off my face gently, including my waterproof mascara, the makeup wipes are the perfect Size and they are so aodr and gentle on my face, i don't have to apply a ton of pressure like i do when using other brands. And i love the light scent it has to it. Definitely the only makeup wipe ill ever use from now on.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407