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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,861 ratings3,053 reviews
  1. 5 stars79% (3,836)
  2. 4 stars10% (496)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (328)
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Showing 411-420 of 3,053 reviews
Jul 5, 2024
Reviewer name: Olivia2
5 out of 5 stars
5 out of 5 stars review

Makeup Remover Made Easy

[This review was collected as part of a promotion.] I love these towelettes! They come in a nice travel-friendly, resealable package. They're nice to use if you're in a rush, lazy, or on-the-go. They even would be great as a little refresher throughout the day! The towelettes are ultra-soft and do a fantastic job of cleansing. I had no issues with leftover residue of makeup, sunscreen, oil, or dirt. It took care of it all. They are plant-based and compostable, making them friendlier for the environment. I don't have to worry about any yucky ingredients going onto my skin either. These are so nice for all skin types! The fragrance is very light and feminine. I absolutely adore these and will continue using them.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 7, 2018
Reviewer name: ashlyn16
1 out of 5 stars
1 out of 5 stars review

been using for years, but suddenly breaking out

i loved this product. i’ve used them for several years. but last week i opened a new pack and used it and my face broke out in hives. i thought it was really weird since i’d been using them for a long time, and i got on here and several other people are having this problem! i’m not sure what’s going on but i will not be buying these anymore

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Hi there, thanks for taking the time to write a review! We're sorry to hear that this product has had this effect on you. We'd like to learn more about your experience with our wipes. Please give us a call at 1-800-582-4048. We're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Jan 13, 2019
Reviewer name: LJHR
1 out of 5 stars
1 out of 5 stars review

Horrible contact dermatitis from these!

Yikes!!! I have used these for over a year. One month ago my face just blew up from them. Red welts, swelling, crusting, oozing skin for the first 10 days, now I'm still all red and very reactive. Can't put anything on my face now. Been to 2 doctors already, going to a Contact Dermatitis Clinic this week for patch testing. Trying to figure your ingredient list out and the picture on your website doesn't match what you say the ingredients are. HELP!!! I don't have my original package anymore so I don't know which formula I used.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

We're very sorry to hear that and would like to assist you directly! Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

May 25, 2022
Reviewer name: ShPete
1 out of 5 stars
1 out of 5 stars review

NOT better than ever!!!!

I have used Neutrogena cleanser towel lets for years. Their new and better than ever wipes are awful! They used to smell so good, now they smell like cheap hair dye. They are dry and barely takeoff my make up. I bought a whole box of these like I usually do, and I’m totally regretting it. Extremely disappointed that I have to find a new brand of face wipes.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We really appreciate your feedback, and want to gather more details to pass along to our team. Please call us at 1-800-582-4048, and mention your email address. We're sorry you had this experience, and hope to talk with you soon!

May 31, 2020
Reviewer name: asp2016
5 out of 5 stars
5 out of 5 stars review

I love this product so much. I don't wear too much make up but it removes whatever I have on my face easily. It removes the non-waterproof mascara and eye liner with ease. It also does not break me out. I clean my face with a face wash after removing my make up with the wipes. I have been using them for years now and none of the other make up removing products have matched upto them. One wipe is enough for my entire face with minimal to average amount of make up on.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 25, 2022
Reviewer name: BrookeWire5
5 out of 5 stars
5 out of 5 stars review

Nice and gentle!

[This review was collected as part of a promotion.] I really enjoy these makeup remover wipes by Neutrogena. I like how soft they are and they just easily wipe all of my makeup away. The don't leave any residue either. I will always continue to purchase these!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jan 20, 2020
Reviewer name: tchatt15
4 out of 5 stars
4 out of 5 stars review

To be honest, I've only used these a couple of times. I don't wear much makeup, only every once in awhile, but I liked these and I feel like they do work. They're moist and refreshing and do their job. I think they're fairly affordable, especially if you buy the multipack.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jun 18, 2020
Reviewer name: ashwini
5 out of 5 stars
5 out of 5 stars review

It’s one of the best makeup removers I have ever used. It’s mild and easy on your skin. I usually use the towelettes to remove my lipstick and eyeliner/Kajal. It has oil content as well and this is easier and easy to remove the makeup. I did not have any skin irritations or reactions. Highly recommend it

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 10, 2024
Reviewer name: Jillzy10
4 out of 5 stars
4 out of 5 stars review

Doesn’t sting my eyes.

[This review was collected as part of a promotion.] Typically, I don’t have sensitive skin, but this is the only premoistened make up remover wipe I have found that doesn’t sting my eyes. It doesn’t remove 100% of the make up, but you will get mostly clean and your skin will feel conditioned after use. Not as good as my favorite liquid make-up remover from Mary Kay, but my top choice for wipes. And I love that they are now made with 100% plant-based, home compostable cloth.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Mondy-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

May 1, 2022
Reviewer name: Deborah F
1 out of 5 stars
1 out of 5 stars review

Oh No, you ruined my go-to makeup wipe!

I have been using Neutrogena makeup wipes for some time, loved them. Was preferred over all of the others I tried. But these new ones are like the other brands I don't like. Feels like I have to press harder and the fabric pulls my skin, and after feels oily. Please bring back the prior wipe.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Thanks for being a fan! Your feedback means the world to us, and we'd love to learn more so that we can continue to do better for you. When you have a second, please give us a call at 1-800-582-4048 anytime M-F between 9am-5:30pm ET so that we can get started!