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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,861 ratings3,053 reviews
  1. 5 stars79% (3,836)
  2. 4 stars10% (496)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (328)
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Showing 361-370 of 3,053 reviews
Dec 6, 2019
Reviewer name: marieadelaide
5 out of 5 stars
5 out of 5 stars review

A definite go to when it comes to makeup removing wipes. Very effective and the cloth is very gentle on the skin. Feels better than using straight up baby wipes and removes my makeup with ease. No need for roughness when trying to remove your makeup. This will do it for you!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 26, 2022
Reviewer name: SunniShine7
5 out of 5 stars
5 out of 5 stars review

Complete Countenance Clean

[This review was collected as part of a promotion.] I am absolutely in love with my Neutrogena Makeup Remover Ultra-Soft Cleansing Towelettes and have already purchased multiple additional packs so that I always have them available. Whether being used for quick convenience or as a part of your multi-face-cleansing routine these are totally bomb. Soft, gentle and easily removes all makeup to include stubborn Waterproof Mascara - AND, they don't irritate my acne prone chin either!!!!! These are a total win that I highly recommend.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jun 13, 2022
Reviewer name: JustJenn6
5 out of 5 stars
5 out of 5 stars review

Pleasantly surprised

[This review was collected as part of a promotion.] I received these Neutrogena makeup remover wipes to test and I will admit I was skeptical because I'm a bit of a skincare snob and usually only use high end, name brand products. Well let me tell you I was pleasantly surprised by how well these worked. They took my makeup off with ease and didn't leave behind that greasy feeling some wiped leave. I will definitely be using these as part of my daily skincare routine!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 2, 2022
Reviewer name: 1987Midwest
2 out of 5 stars
2 out of 5 stars review

Not the same!

I have used Neutrogena makeup removing wipes for almost 7 years now and the "new and better than ever" product is anything but. It does not remove my makeup well. I almost had to roughly scrub to remove my eye makeup which is not how the old product worked. I would like the old product back otherwise I'm going to have to find a new product because this new formula is a no for me.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Thank you for bringing this to our attention! We're sorry to hear they didn't work as well, and we'd love to gather more details. Please call us at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We hope to chat soon!

May 24, 2022
Reviewer name: jen4
3 out of 5 stars
3 out of 5 stars review

Removes my regular makeup nicely

[This review was collected as part of a promotion.] I received the Neutrogena Makeup Remover Ultra-Soft Cleansing Towelettes to try. They are bigger than I expected and are very moist. These wipes are very soft and remove my regular eye makeup with ease. It did little to nothing to remove my waterproof eyeliner. In it's defense, I have not found anything to remove it without scrubbing.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We expect our cleansing wipes to cut through all makeup, even waterproof, and would like a chance to hear more about your time using them. Please call us at 1-800-582-4048 M-F 9 am-5:30 pm ET so we can help. Thank you!

Jul 25, 2023
Reviewer name: MrsGriff225
5 out of 5 stars
5 out of 5 stars review

My Favorite Makeup Removal Product

As a middle aged woman with acne prone skin, it still blows my mind that I have to really watch what I use on my skin as if I were still a teenager. I am a fan of Neutrogena for that reason. I never have to worry. This makeup wipes are not the exception; they are the rule. They are gentle, don't break me out and they WORK. This includes waterproof mascara. The bonus is that I can easily take them with me when I travel. They are the best!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 21, 2020
Reviewer name: laurenelizabeth-060f1985
5 out of 5 stars
5 out of 5 stars review

These are my favorite makeup wipes!! They take my makeup off so well and don't irritate my skin at all. My skin feels so refreshed and nourished after I use these and I especially love the individually wrapped ones because they are so good for travel!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Dec 13, 2014
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Why did you change

I have been using your facial cleansing cloths for years. today I picked up a pack and when I opened the cloths they were overwhelming. The new fragrance is horrible. I will be returning them to store and never using this product again. It would be wise to let your consumers know that you added this horrible strong scent to your product . I have rewashed my face and hands three times and this product smell will not come off. Shame on you....

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Hi there. We are so sorry to hear that you had this experience. We would like to speak with you to learn more about this. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday am to 8pm EST. We look forward to speaking with you.

Jan 17, 2020
Reviewer name: madeem
4 out of 5 stars
4 out of 5 stars review

These are my favorite things in the world. I keep a pack in my house, in my car, in my office, and in my gym bag. I workout 6 days a week, but I usually go home to shower instead of showering at the gym, but I do make sure to have these on hand to go ahead and wash all the sweat off my face. These are perfect for that. I feel like they get everything off.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Sep 24, 2017
Reviewer name: Lora
3 out of 5 stars
3 out of 5 stars review

Packaging needs improvement

I have been using this product for about 5 months now. It does an excellent job at taking makeup off. I think it has even improved my skin as I am experiencing fewer breakouts. The only problem I have is with the packaging. The self seal doesn't stick after a few uses and allows air in which dries the towelettes out. Please improve the packaging!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Company Services

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.