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Customer reviews for Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft) for
Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft)
4.3 out of 5 stars
stars
414 ratings414 reviews
  1. 5 stars74% (308)
  2. 4 stars7% (28)
  3. 3 stars4% (17)
  4. 2 stars5% (19)
  5. 1 star10% (42)

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Showing 341-350 of 414 reviews
Sep 11, 2023
Reviewer name: Melody
4 out of 5 stars
4 out of 5 stars review

No back pain for now

[This review was collected as part of a promotion.] I received this Lux Estate Firm Pillowtop - Queen (LES1) for free from Stearns & Foster through the BzzAgent sampling program to exchange my honest review. This mattress itself looks luxury. It is pretty thick, but has vents on both sides to keep it cool. Have been using the mattress for more than a month. The mattress is comfortable, haven't cause my back pain up to now. My husband thinks the 'cool to the touch' feather is not as good as it looks like. He feels this mattress is a little hotter than our old one, I don't think so though. One thing I don't like about his mattress is that, it is too tall for me, I am 5'2" and I have to climb onto the bed every time. Even my husband who is 6'2" thinks it is too tall.

Review from stearnsandfoster.com
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Apr 2, 2023
Reviewer name: Not Hercules
2 out of 5 stars
2 out of 5 stars review

Comfortable, but extremely heavy.

[This review was collected as part of a promotion.] The mattress is comfortable enough, but extremely heavy. It is most difficult to lift while placing a fitted mattress protector and fitted sheet. I wish I would have be appraised of this in the store. It is not practical for anyone with ordinary strength. I noticed the delivery men even had difficulty lifting it to remove the plastic covering. What do you suggest?

Review from stearnsandfoster.com
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May 22, 2023
Reviewer name: Happy sleeper then and Back ache now
3 out of 5 stars
3 out of 5 stars review

Was Quality and comfort at first

WE bought the mattress December of 2022. I absolutely loved it, slept like a baby. Now in May 2023 I'm waking up to back pain again and this is why we bought a new bed. I feel like the mattress is softer than medium. We went with a Stearns and Foster because of their ratings and reveiws.

Review from stearnsandfoster.com
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Aug 27, 2023
Reviewer name: Charlene
1 out of 5 stars
1 out of 5 stars review

Bad quality and saggy

We bought the mattress for 8 month and its already saggy and we cannot sleep well on it everynight. We have tried to reach out to the customer service but the only thing they replied is the mattress was not saggy enough so they cant exchange it for us because of the policy. But its only been 8 month... This is so disappointing.

Review from stearnsandfoster.com
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Jan 12, 2023
Reviewer name: comfortable sleeper
5 out of 5 stars
5 out of 5 stars review

Stearns & Foster Luxury Estate Collection mattress

I recently purchased my queen size mattress in early December 2022. It was delivered a week later and I found my first night and every night since then sleep sound and extremely comfortable! I highly recommend this brand of mattress. My first one 20 years ago was a Stearns & Foster and I won't switch to another brand. Thank you!

Review from stearnsandfoster.com
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Oct 7, 2024
Reviewer name: Unhappy Customer
1 out of 5 stars
1 out of 5 stars review

Don't Waste Your Money

My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

Review from stearnsandfoster.com
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Jul 24, 2023
Reviewer name: Glen
5 out of 5 stars
5 out of 5 stars review

It is like sleeping on a cloud in heaven!

[This review was collected as part of a promotion.] This mattress is like a dream. You feel cradled as you lay down in it. It's like floating on a cloud. My back, hips and neck felt so supported, I don't have any more stiffness when I wake up. I have been feeling more rested and relaxed than I have in a long time. I absolutely love this mattress!

Review from stearnsandfoster.com
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Feb 17, 2024
Reviewer name: Really Sad
1 out of 5 stars
1 out of 5 stars review

2 Defective S&F in a row

Our first mattress from Stearns and Foster was a queen Cassatt. It was defective. One side had coils sticking poking through the top layers and the pillow top was bunching up. We got a refund and purchased a lux estate queen. It was also defective with almost the same problems as the first. I couldn't be more disappointed and honestly surprised. This brand should be better than this.

Review from stearnsandfoster.com
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Jun 29, 2024
Reviewer name: SleepingBetter
5 out of 5 stars
5 out of 5 stars review

So comfortable!

This is our 1st Stearns and Foster mattress. We are extremely pleased with the quality and comfort of the mattress. We previously had a "hybrid" mattress and wanted something a bit more sturdy and a bit more firm - we found that with the Stearns and Foster Lux Estate Tight-Top Medium. As senior citizens, we wanted something that is firm, but not too firm - this mattress fits the bill! Although a bit pricey, we are hoping the mattress will give us several years of restful sleep.

Review from stearnsandfoster.com
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Mar 27, 2023
Reviewer name: Happy Sleeper
5 out of 5 stars
5 out of 5 stars review

Comofort & Quality

[This review was collected as part of a promotion.] We are so pleased with this purchase. Our sleep has improved tremendously, we wake up refreshed instead of tired, and achy. I would highly recommend this mattress for anyone looking for a great nights sleep.

Review from stearnsandfoster.com
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