We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Your positive feedback about your LG unit is such a delight and is much appreciated! It's our pleasure to serve customers like you. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We hope to serve you again soon. Have a wonderful day! -Cazz

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG dryer. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Hi there! We appreciate you taking the time to share your experience with us. Your feedback is invaluable, and we're delighted to know that your new LG dryer is helping you save time and money. However, we understand your concern regarding the app's connectivity issue. Thank you for helping us recognize such concerns. We will consider them for our product and service improvements. For further assistance, we encourage you to contact our social media support team at @LGUSSupport. -Cazz

Hey there Raven! Thank you for sharing your love for our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.