Hi there. Thank you for taking the time to share your experience with the LG Dryer (DLGX4001W) model. We appreciate you bringing this to our attention. We understand that it is important for your unit to work properly. Our goal is to deliver outstanding service that fulfills our customers' requirements and anticipations. For further assistance, feel free to contact us via social media @LGUSSupport. ~Zie

Hi Az, thank you for sharing your experience. It’s great to hear that your 7.4 cu. ft. Large Capacity Front Load Gas Dryer, model DLGX4001W, has been performing well over the past couple of months. The variety of drying options and consistent results are exactly what this dryer is designed to deliver, and we’re glad it’s meeting your expectations so far. If you ever have questions or need support, you can reach us anytime at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Hello there. Awesome! We’re glad you loved the LG Dryer. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. `Jai.

Hi there. Thank you for taking the time in leaving us a review on the 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer. A dryer without heater defeats the purpose of the unit and we'd like to further investigate this. At your earliest convenience, please send us a private message through our Facebook or Twitter platforms or reach out to our customer service line at (800) 243-0000 and we'd be glad to look into this for you. ^Anthony