Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars1,425 ratings1,425 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (53)

Member photos

Sort by |
Showing 1,181-1,190 of 1,425 reviews
Nov 15, 2024
DisDad
1 out of 5 stars review

Won't Dry, LG Won't Help, No Custom Settings

The dryer will not dry a load no matter what options are selected. LG requires that I pay an additional professional to come out, inspect the vent and certify in writing that the vent is clear and installed correctly (which it is, it was just professionally installed). The dryer I replaced dried fine with the same vent configuration. Then, after I pay and submit the certification, they may think about repairing or replacing the defective BRAND NEW dryer. The dryer also lacks any customizable cycle features; my old dryer allowed me to create my own cycle, such as medium heat, extra dry and sturdy fabrics. They offer some downloadable options but they are limited and must be downloaded every time. AND, the remote start option is a joke. To run the remote start option, you have to set the dryer to remote start AT THE DRYER every time? Who designs these machines?

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Digital Care Team

Hey there! We want to help get your new LG dryer running at 100% so your clothes can come out nice and dry. This link (http://spr.ly/6421sY3r5) can provide you with troubleshooting tips to help get your dryer working. So we can make sure you're taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, details about the troubleshooting you've tried, and details about your previous conversation with support. We look forward to hearing from you! *Josh

Apr 18, 2022
curley67
5 out of 5 stars review

Best dryer for family

[This review was collected as part of a promotion.] We recently replaced our gas dryer with the LG electric dryer and we are happy we did so.The LG dryer works faster, dries better and our clothes do not come out stiff. The steam feature is excellent and we have used it often for quick fresh ups. I am glad we made the switch to electric as I feel we spend less time drying clothes.The connectivity features are excellent and helpful so that we do not need to check when the clothes are dry; the machine tells us via our smartphone. The unit is neat and compact and fit perfectly in our laundry alcove along with the LG washer. Highly recommended.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 11, 2024
Gregory78
3 out of 5 stars review

Disappointed.

Purchased 11 mo. ago. Experienced a problem. Dryer would not stop running after cycle completed. Waiting on repair for about a week now. Process has not been that smooth. Discovered that sometimes it will work okay, other times not. Have to unplug it after every use. We are waiting on a new motherboard. Otherwise, I like the dryer.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG

Thank you for taking the time to share your experience with us, Gregory. We understand the inconvenience caused by the issue with your dryer and aim to resolve it promptly. At LG, we take pride in delivering exceptional products and services. Your satisfaction is our top priority, and we are dedicated to ensuring a seamless experience. As you already have someone to repair the unit, we assure you that this will be taken care of. In the meantime, if you require any further assistance or have additional concerns, please reach out to our dedicated support team at @LGUSSupport. They will be happy to assist you and provide updates on the repair process. `Liz

Mar 17, 2021
Mich21
5 out of 5 stars review

In perfect sympathy with my washer

[This review was collected as part of a promotion.] A perfect compliment to the washer which makes the set. For this to be a dryer, it is quite, yet effective. I enjoy the light that comes on when you first start the machine. In my experience, HE dryers do not dry clothes completely and this is right in alignment with that concept.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jul 31, 2024
Shoes5
5 out of 5 stars review

Great new washer with a great app

I am impressed with my new LG washer. It operates quietly, which is a significant plus, especially in an open-plan living space. The performance is excellent. It consistently washes clothes thoroughly and removes stains much better than the temporary upright model we were using. One of the standout features for us is the accompanying app which offers a range of functionalities. The alert feature is particularly useful, notifying us when a cycle is complete. Additionally, the customizable wash settings are fantastic, allowing us to tailor each wash to the specific needs of the load. I highly recommend it to anyone in the market for a new washer.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jul 15, 2024
JH Santa Barbara
5 out of 5 stars review

Great dryer. Highly sensitive to build up in vent

Great dryer. Steam feature very nice. Very sensitive to Vent airflow. So essential to keep the vent clean. Inside screen not that effective. If you keep the inside screen very clean, and pull lint out with vaccum wand, and clean vent to wall frequently, dryer works well. Very sensitive to build up in vent.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Mar 1, 2021
Notsoslimjim
1 out of 5 stars review

Wires fried after 2 months

[This review was collected as part of a promotion.] The wires fried inside the dryer after 2 months of use. My own research found the manufacturer doesn’t tighten the terminals enough from the factory and can cause arcing from the power cord. FIRE HAZARD.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Feb 27, 2021
gandav
4 out of 5 stars review

Works well

We purchased this a few weeks ago. We don't use all the features but are happy with the ones that we do use. The one thing we don't like is that there's no ability to change the sound played at the end of the cycle. We'd prefer a simple few beeps to the tune that seems to go on for too long.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 10, 2024
VSB1
4 out of 5 stars review

Nice but gives error

The only thing that I don't love about the dryer is that it does not go through an entire cycle without asking to remove the lint. It always gives the same error of D80. We cleaned out the pipe before we had it installed and even had the installers come back to check the connection. Sometimes there is the tiniest bit of lint. When i saw that other people had this issue, I realized that the machine was sensitive.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Aug 9, 2024
HamRon123
5 out of 5 stars review

Awesome Equipment

[This review was collected as part of a promotion.] This has been the best purchase we could have made!!! It does a better job washing and drying, it's amazing how well they're doing!!! The clothes come out softer and cleaning than any washer/dryer that we've ever used before!!! We did a lot of research before the purchase but are so Pleased with it's performance!!! LG is a great company to buy from they treat you really well!!!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567