We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Hi Az, thank you for sharing your experience. It’s great to hear that your 7.4 cu. ft. Large Capacity Front Load Gas Dryer, model DLGX4001W, has been performing well over the past couple of months. The variety of drying options and consistent results are exactly what this dryer is designed to deliver, and we’re glad it’s meeting your expectations so far. If you ever have questions or need support, you can reach us anytime at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Hi! Thanks for highlighting the easy to use functionality available in your 7.4 cu. ft. Ultra Large Capacity Smart Front Load Gas Dryer. #LifesGood when your washers Built-In Intelligence makes washing much easier on you- automatically selecting the best cycles for you! ^Chris

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly