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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,428 ratings1,428 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (55)

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Showing 1,061-1,070 of 1,428 reviews
Jul 31, 2024
Reviewer name: gregincalifornia
5 out of 5 stars
5 out of 5 stars review

Outstanding in every way

[This review was collected as part of a promotion.] I bought this model 3 weeks ago and have used it for about 15 washes since purchase. It has worked FLAWLESSLY from day ONE. I really like this machine. It is so quiet. Performance is outstanding. And the installation was a breeze.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG

Hi, there. Thank you for sharing your experience with the LG Dryer (DLGX4001W) model. It’s fantastic to hear that after 3 weeks and about 15 loads, it has worked flawlessly. Quiet operation, outstanding performance, and an easy installation are exactly what make this dryer such a strong choice for busy homes. When a machine just works without any fuss, it makes laundry feel a whole lot easier. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Mar 16, 2021
Reviewer name: mtlhd77
4 out of 5 stars
4 out of 5 stars review

Cool Features

[This review was collected as part of a promotion.] Many new dryers have been disappointing in performance with all the "Eco-Friendly" features. They work, but don't seem to actually do a decent job. This LG dryer not only looks amazing, but its performance exceeded my expectations. It's pretty cool how the LG app synchronizes with the dryer too.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 17, 2024
Reviewer name: home25
4 out of 5 stars
4 out of 5 stars review

Performs Well

Unit performs well. Our only disappointment is the length of time for a drying cycle. Had the dryer vents professionally cleaned, and still requires about an hour for a normal load. One nice feature is the error code informing us the dryer vents needed cleaning. We like the steam cycle option, though you shouldn't expect this to remove all wrinkles Don't see much value in the wi-fi option. Overall, very pleased with purchase

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Mar 2, 2021
Reviewer name: Crazy4Duke
5 out of 5 stars
5 out of 5 stars review

Very Pleased

[This review was collected as part of a promotion.] We have been very pleased with this dryer and it's features. We didn't buy it for its smart features but we may be enjoying those more than any. Dries well, is quiet and doing what it's supposed to. Very pleased.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Sep 24, 2024
Reviewer name: Not only one Disappointed
2 out of 5 stars
2 out of 5 stars review

Dryer has 1 job. Can't do it.

[This review was collected as part of a promotion.] Has 1 job. Doesn't do it. This dryer looks nice and has satisfying controls, but the dryer sensor doesn't work and it cuts off before completely drying a load. So instead of nice clean laundry, we have to contend with damp, mildewy surprise. It shouldn't be that hard to create a dryer that actually dries clothes.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Digital Care Team

Hey there. We appreciate you letting us know about what's happening with your LG dryer not fully drying your clothes. We always want to ensure your units are working at 100% so you can have the best experience possible. We'd be happy to provide you with this link (http://spr.ly/6428oFcl6), which offers steps on how to run an installation test, which includes troubleshooting tips after the test is complete. If you need any more help, please send us a private message on social media at @LGUSSupport with your contact details and model number. We look forward to hearing from you! *Josh

Jul 14, 2023
Reviewer name: DN81
2 out of 5 stars
2 out of 5 stars review

Airflow Sensory Failure D90 or D80

Less than year of use this dryer, keep constantly failing airflow sensor error code shows d80 or d90. Cleaned every corner, inside machine, including house duct systems, nothing works. I loved LG machines are reliable and last longer. I am not happy with technology advances it keeps failing the machine performance. According to LG’s quote “Life is good”, it is great, but my life is very miserable with broken or malfunctioned dyer at the house. Life is not so good! Before you buy the dryer, please don't get excited about advanced technologies, instead do your research and find reliable one that doesn't fail.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Social Media

We're sorry to know that you are having problem with your LG dryer. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. -Carl

May 23, 2024
Reviewer name: ElleBee24
1 out of 5 stars
1 out of 5 stars review

You'll be paying extra money in repairs!

Within the first two years, we have had to replace the control panel after the door sensor stopped working, as well as replacing all 3 of the "fins" inside the dryer after they broke off. They're held on by two screws in flimsy plastic holes. I can't say I'll be buying an LG product again.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG

Hi Elle. Thank you for reaching out regarding your LG dryer, model #DLEX4000B. We understand the inconvenience you've faced with the control panel, door sensor, and the "fins" inside the dryer. Your feedback is important to us, and we'll share it with our product team for further improvements. If you need any assistance or have further concerns, please send us a private message on social media using @LGUSSupport. We appreciate your understanding and hope to better serve you in the future. ^Win

Aug 24, 2024
Reviewer name: JoeDuck
4 out of 5 stars
4 out of 5 stars review

Nice looking set, easy to use intuitive features.

[This review was collected as part of a promotion.] I have used this washer dryer pair for about three weeks now, no issues. I am surprised that the dryer runs cool about halfway through the dry cycle when clothes are still wet but have been told this is normal and part of the energy saving feature. Hum... that doesn't make sense to me so I have switched off energy save and started using the timed dry feature and this gets my clothes dryer faster without over drying.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Apr 22, 2021
Reviewer name: DirtyDan
5 out of 5 stars
5 out of 5 stars review

Exactly what I needed!!!

[This review was collected as part of a promotion.] I was using a decade old dryer and needed an upgrade. I wanted something simple and efficient. This dryer is everything and more. It dries the clothes super quick and cleaning it is easy. Instead of doing laundry all day, it merely takes a couple hours for 4 loads of laundry. I love it!!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 4, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great Machines

[This review was collected as part of a promotion.] We bought scratch and dent front load washer and dryer. The experience has been so wonderful. To have so many options built in on both is a blessing. You don't have to guess how to wash or dry anything that fits those. Really is one of the best things we have purchased recently.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567