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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,428 ratings1,428 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (55)

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Showing 1,041-1,050 of 1,428 reviews
Jan 24, 2021
Reviewer name: RockyRac
5 out of 5 stars
5 out of 5 stars review

It is smarter than I am!

[This review was collected as part of a promotion.] I bought this dryer at the recommendation of my electronic repairman after owning a Kenmore dryer for 20 years. He told me LG has the best performance record. I like the height- easy to fold clothes on top of it. It has a large capacity and many dry cycles for all types of clothing. I have used the steam feature once and have yet to use the WiFi feature.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Nov 15, 2024
Reviewer name: DisDad
1 out of 5 stars
1 out of 5 stars review

Won't Dry, LG Won't Help, No Custom Settings

The dryer will not dry a load no matter what options are selected. LG requires that I pay an additional professional to come out, inspect the vent and certify in writing that the vent is clear and installed correctly (which it is, it was just professionally installed). The dryer I replaced dried fine with the same vent configuration. Then, after I pay and submit the certification, they may think about repairing or replacing the defective BRAND NEW dryer. The dryer also lacks any customizable cycle features; my old dryer allowed me to create my own cycle, such as medium heat, extra dry and sturdy fabrics. They offer some downloadable options but they are limited and must be downloaded every time. AND, the remote start option is a joke. To run the remote start option, you have to set the dryer to remote start AT THE DRYER every time? Who designs these machines?

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Digital Care Team

Hey there! We want to help get your new LG dryer running at 100% so your clothes can come out nice and dry. This link (http://spr.ly/6421sY3r5) can provide you with troubleshooting tips to help get your dryer working. So we can make sure you're taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, details about the troubleshooting you've tried, and details about your previous conversation with support. We look forward to hearing from you! *Josh

Jan 6, 2025
Reviewer name: Heath1018
4 out of 5 stars
4 out of 5 stars review

So far so good.

I've had it a few weeks. So far it's drying adequately and I was pleased with the bedding setting that allowed me to get my comforter dried in much less time than my previous dryer. I wish the light would come on whenever I opened the door. I'll never need or use most of the high tech features.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Digital Team

Thank you so much for sharing your experience Heath! We're thrilled to hear that the bedding setting has helped dry your comforter faster than your previous dryer—that’s what we love to hear! We totally get that not everyone needs every feature, but we’re happy you’re enjoying the ones that matter most to you. And we hear you on the light—it's always great to have that little extra touch of convenience! We’ll pass that feedback along. Thanks again for choosing us, and we’re so glad it’s making your laundry days easier! ✨ ^Anthony

Jul 8, 2024
Reviewer name: Angelus66
5 out of 5 stars
5 out of 5 stars review

Perfect Dry, Quiet, Love the App!

[This review was collected as part of a promotion.] We had our previous dryer for over a decade and the only reason we got a new on was because our washer broke and we wanted a matching set. I was skeptical at first because it was an amazing dryer, but I have to say LG has not disappointed. It dries perfectly, it is quiet and the push notifications that can be sent to my phone can ensure that I will never forget clothes in the dryer again.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Feb 20, 2021
Reviewer name: Blakester411
5 out of 5 stars
5 out of 5 stars review

Plenty of wash options!

[This review was collected as part of a promotion.] This washing machine has exceeded my expectations. The front gasket is so easy to keep clean and dry between loads! The cycles are all highly customizable to suit my needs. The control panel is easy to read even though some reviews claim otherwise. This unit is much more quiet than the one it replaced. I am very happy with this appliance!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jan 13, 2022
Reviewer name: Lmall
2 out of 5 stars
2 out of 5 stars review

Doesn't dry well

[This review was collected as part of a promotion.] I can't get any of my loads to dry well. It takes multiple dries to dry clothes and still some are dry and some damp still. Sheets as well as towels loads all tangle in each other, making it very hard to separate, very wrinkled, and not well dried. I have not been impressed with this dryer and regret my purchase decision. Steam settings leave my clothes very wet after the drying cycle is "done." It does have a lot of cool potential features if it were to work properly.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Dec 5, 2020
Reviewer name: Dotmaster
5 out of 5 stars
5 out of 5 stars review

High Tech

[This review was collected as part of a promotion.] This is more like a small space ship than a dryer. Don't take that wrong. As a 64 year old male, I love techy stuff. Getting matching washer next week to match. Can't wait. Does more than you can imagine.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Aug 28, 2024
Reviewer name: Ellie320
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] I had this for over a month now I love it very much. Drys like a dream. love the big drum. Just wish it was a stainless-steel drum. I noticed it has scratches on the inside of drum already from drying jeans. Probably from the zippers.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG

Hello, Ellie! We’re glad to hear how much you’re enjoying your LG Dryer and that the big drum and smooth drying performance are hitting the mark. It’s great knowing it’s been a dream to use so far. Stainless‑steel drums are a popular preference, and we appreciate you sharing your thoughts. Zippers can sometimes leave light marks, but it’s nice to hear the dryer is still delivering the results you’re looking for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 21, 2021
Reviewer name: JTPALH
5 out of 5 stars
5 out of 5 stars review

Easy to Use, Works as Advertised

[This review was collected as part of a promotion.] We've had this dryer for a couple of weeks. We've used several cycles, including the manual settings. It does a nice job. Absolutely no complaints. We probably will not use all of the features, but it is nice knowing that there are smart options, and multiple settings for special loads. It's also a solid piece of machinery. Definitely recommend it.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Dec 13, 2023
Reviewer name: domd58
4 out of 5 stars
4 out of 5 stars review

NEW & CLICK DRYER

[This review was collected as part of a promotion.] We just purchased our Dryer and so far so good. It is so quiet that we often forget it is running, we love that! What I would change is the lighting in the display because it is very difficult to read the print, the lighting appears next to your selection but if you can't see what you're selecting it actually defeats the purpose of any lighting.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567