Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Dryer (DLEX4000B) model has been a strong addition to your stacked setup and that you’re enjoying the wide range of drying options. This model’s Sensor Dry technology and multiple specialized cycles are designed to give you flexibility while helping protect your fabrics and improve efficiency. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good ❤️ – LG Digital Care Team ^Juvy

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly