Hi tvbuff, We are happy you are enjoying your new Samsung CU7000 TV with Mega Contrast HDR, allowing for a more natural appearance and a feeling of depth. We also appreciate your tip for future customers on the setup of your TV and console. If you have questions or need help, Samsung is here for you! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Hi Kittykat, We appreciate your feedback on the quality of the CU7000 TV. I have a few recommendations which may improve your experience. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you need help with settings or have any questions, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor