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Customer reviews for SAMSUNG 55" Class CU7000D Crystal UHD Smart TV - UN55CU7000DXZA for
SAMSUNG 55" Class CU7000D Crystal UHD Smart TV - UN55CU7000DXZA
4.6 out of 5 stars
stars
662 ratings575 reviews
  1. 5 stars72% (474)
  2. 4 stars20% (133)
  3. 3 stars4% (27)
  4. 2 stars1% (7)
  5. 1 star3% (21)

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Showing 11-20 of 575 reviews
Feb 17, 2024
Reviewer name: Tremblaymart
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I love the product!

Resolution one step ahead my old TV au inferior price. The star missing is for Google Chromecast incompability. Xbox Software Built in is a good suprise. I love the product.

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Jan 20, 2024
Reviewer name: ST
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Purchase!

Excellent. This is the second time we have purchased this same TV. Liked the first and purchased another for a different living space. Beautiful picture quality!

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Feb 17, 2024
Reviewer name: Rawadkan
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Have issue

The TV in general good but I have problems with Netflix app it stop working and I have to reinstall to work again and that bothering me a lot and TV does not have voice command

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Feb 6, 2024
Reviewer name: AmandaA
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't waste your money on this tv.

I bought this new and the backlight stopped working after only 2 weeks. Returned it to the store and bought a different brand. I'll never purchase another Samsung tv again.

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Jun 10, 2024
Reviewer name: Faiyaz
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Great TV but I want more!

Great tv for the price. I have it as my guest room tv! Do not expect it to be skinny on the wall. It is pretty thick and not the prettiest tv! But it does the job pretty well for the price!

Review from Samsung Canada
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Dec 21, 2023
Reviewer name: Big Poppa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent UHD, fine quality

Very Pleased with my purchase. Excellent quality and amazing picture. Picked this unit up on a black Friday Deal. I would recommend this UHD to anyone. Regards

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Jun 4, 2024
Reviewer name: MichelleS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

love my new TV

I like that there is trouble shooting with the click of a button. I love that I can connect my streaming sites to my tv. the picture and sound is amazing. very clear picture.

Review from Samsung Canada
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Jan 15, 2024
Reviewer name: S . Wiles
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not a smart tv

This tv is the worst Samsung product that I have ever had. Smart tv - not. Every time I turn off the tv, and turn it back on - no sound. It is so frustrating. I have to pull out the hdmi cable every day to get the sound back on.

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Apr 8, 2023
Reviewer name: MovieTVlover
1 out of 5 stars
1 out of 5 stars review

Great possibilities just next yet.

I was so disappointed in this TV. Install was easy, picture was amazing. Software has too many bugs. Auto screen controls shorted out and lost picture after a week. Screen went black could her sound, which was weird as no apps were open. Return it and went with another brand.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi MovieTVlover, Thank you for your review of the CU7000D TV. Please know that we are always here to help and may have been able to assist you with any issues you were experiencing. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Sep 25, 2023
Reviewer name: Dan
5 out of 5 stars
5 out of 5 stars review

Great paired with my Apple TV and Sony sound syste

Very happy. Been purchasing only Samsung for 20 years plus. This replaced a still functioning 2014 50 inch. Picture is great. Interface and remote are not. But I don't care. Using with my 4k Apple TV and 8 streaming services. Have antenna hooked up for sports only. Remote has no number pad so selection local air kind of hard. Hooked up via optical cable to my Sony sound system. Still have not been able to program my Apple Remote to turn on/off tv. My other Samsungs were easy. I'll get it eventually. Again…picture is clear and crisp. All types of media.

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