Putting this together was a blast. I love the Bilt app where it gives you very good pics and you can twist and turn the pics to make sure you have the right part. It even shows you what type of screw and how many. I put together another Member's Mark grill about a month ago using the Bilt app. So much easier than the manual. Can't wait to use this bad boy.

Pros: Heavy and well built. I ordered this for delivery and it showed up at my door at 220 lbs! A similar Blackstone weighed 138. This is a very neat, organized package with all of the necessary hardware including a spare screw, knobs, and hangers. It also included a very nice cover and a heavy duty scraper. Most everything on this grill is appreciably large...large control knobs for each burner, large wheels to roll around on (two of which are lockable), each side-shelf has generous depth so the shelf does not feel flimsy, the hinges holding each shelf are thick stainless steel (the shelves can fold down if desired) which mate to large diameter shoulder bolts. A departure from other grills I've owned is the lid is double walled as are the doors to the cabinets underneath the burners. The doors are ingeniously installed with spring pins for the top and a fixed pin in the bottom, each pin is stainless steel. Speaking of stainless steel, there are quite a few stainless fasteners used throughout the design including the nutserts installed into the sheet metal making up the cabinet. Its rare to see nutserts on mass produced consumer assembled equipment. Usually you have to use nuts, bolts, and washers or sheet metal screws used with undersized holes in the sheet metal. The nutserts are a step up and quite welcome. The Cons: Over half of the parts were not labeled though you can interpret which pieces to use by CAREFULLY looking over the excellent instruction manual. Some components are mirrors of the others, so pay attention. Two items were completely mis-labeled, the manual did not match with what was labeled. I found a few times the holes didn't quite line up but this could have been due to me assembling the griddle on my uneven wooden planked deck. However, I did find that the holes for the left side of the griddle were off by 1/8 inch or so. I used my drill and a 1/2" bit to bore out the hole in the back and my Dremel with a metal grinding stone for the front slot. Once enlarged they went together well. The average person may not have the equipment I have for these mods so this could be an issue for others. As I mentioned before the grill is heavy. For a single person of average height and strength they will find it difficult to assemble the grill alone as I did. As of matter of fact, the instructions indicate two people are required for some of the assembly. I'm 6'3" with a wide wingspan and I keep in shape, so I was able to lift and move the larger components by myself...with a bit of manageable difficulty. I did have a problem a few times with getting screws started into the nutserts, but nothing major. The griddle is manufactured by Winners Products Engineering Ltd in Hong Kong. They claim to be the largest grill manufacturer in the world. They also manufacture grills for Char-Broil, Coleman, and Canadian Tire (to name a few). It took roughly 2.5 hrs for me to assemble the griddle. Enjoy!!

At the moment, this is a sub optimal griddle with sub optimal customer service. The grease hole in the griddle does not align with the grease trap. Instructed to reach out the customer service instead of returning to the store and have been waiting for a replacement griddle that had the hole in the proper offset position for going on 3 months now.

Very good instructions. Easy to follow. i really like the ability to zoom and replay steps. Having the parts list available for every step is also very nice.

The grill is awesome. Great temp control and plenty of heat to make excellent smash burgers. after less than a year, my lid is discolored in one spot. I always use the included cover when the griddle is not hot.

I would have given a 10. But my griddle was missing the hardware pack which caused a 7 day delay in assembly. However, customer service was knowledgeable ,polite, and friendlyI absolutely love the BILT app for assembling the unit

Assembly was fine. Griddle wasnt perfect out of the box. Overall it looks nice. Will preform leak test, season it, and cook on it before knowing if I love it or not.

I’m giving it a ten because it looks like it going to be a good flat top. I just finished putting it together. It took me awhile. It’s pretty well built. I just have to season it and try it out! Can’t wait!

Put this griddle together with the BILT app, and it was fantastic! Haven't used the griddle yet, but the build was good, and it seems like a very well-built robust product. Everything lines up, and the fit and finish are excellent.

Great instructions. i am not very handy at all so it took my roughly 3 hours to put it all together alone. But the directions and illustrations realky made it easy.