Thank you for taking time to leave a review. We are sorry to hear that the assembly did not go smoothly. Please Note: There is a 3D interactive app called BILT that is free to download for both Android and iPhone users. Many customers find it helpful during assembly. <br /><br />Alternatively, Sam&#39;s Club offers grill assembly through their clubs. For your convenience I have attached a link below that will take you to the assembly section of their website: https://orders.handy.com/partners/sams_club?service_sku&#61;sams_club_grill_smoker_assembly <br /><br />Should you have any difficulty, or require replacement parts, please reach out to customer care by phone or email at: support&#64;proseriesbbq.com or by phone at 1-833-454-0864.