Thank you for your recently submitted review and we are sorry to hear of the issues you have reported with your product. We can see from your review that you are experiencing some quality issues or some areas that you are not happy with on the product. We feel that a dialogue with one of our customer service team would be beneficial as it is quite possible some of the issues you are reporting could be addressed in a dialogue with them. There are many settings and complex features on our product which can be adjusted in order to get the best out of your LG product. We would recommend to get in touch with them on 0344 847 5454 to discuss your case, alternatively you can contact them via email or webchat via our website at https://www.lg.com/uk/support Regards LG Electronics UK

Hey there, Big Shcwag! Thank you so much for your review! We appreciate it. If you're experiencing any issues with your TV, no worries! Could you try these troubleshooting steps and see if they help? First, please ensure your TV is connected to a stable power source. Simply unplug the TV from the power outlet, take a few minutes to relax, and then plug it back in. This can refresh the power supply and resolve any temporary issues. Sometimes, a simple restart can do wonders for improving the startup speed. So go ahead and turn off your TV, take a few seconds to chill out, and then turn it back on. This can help clear any temporary glitches and improve overall performance. If your TV is connected to the internet, please ensure your network connection is stable. Slow internet speeds or network issues can sometimes affect the startup time of smart TVs. You can try restarting your router or connecting your TV to a different network to see if it improves the startup speed. Also, remember to keep your TV's software up-to-date. Outdated software can sometimes cause slow startup issues. Go to your TV's settings menu, navigate to the software update section, and check for any available updates. If there's an update available, simply follow the on-screen instructions to install it. And hey, if you need help with these steps, no worries! Could you contact our social media care team @LGUSSupport with your contact details, model number, and serial number? They'll be more than happy to assist you further. Once again, thank you for reaching out! Have a great day! ^Anthony

Thank you for your review of the LG 86UR8000AUA. We're thrilled to hear that you find the picture quality outstanding and appreciate the numerous individual settings for personal taste adjustment. We apologize for any inconvenience caused by the tin/hollow sound you experienced. The sound quality of a TV can be influenced by various factors, including the room conditions and the TV's built-in speakers. Given that you have a room with a high ceiling and porcelain tile flooring, it's understandable that you may prefer to enhance the audio experience with a sound bar. If you need further assistance or recommendations, please don't hesitate to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. We're here to help you and appreciate your understanding.