Hi there. Thank you for reaching out to us and sharing your feedback on the LG TV (50UR8000AUA) model. We understand that navigating through the interface should be effortless and that the cursor on the remote should be accurate. We strive to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. We take your feedback seriously and will work diligently to improve these aspects of our product. If you would consider giving our product another chance in the future, we would be more than happy to assist you in finding a solution that meets your needs and expectations. You can reach out to us on social media @LGUSSupport if you need further assistance. ^Juvy

Hello there. Thank you for sharing your experience with us regarding the LG TV 50UR8000AUA. We understand your frustration with the issues you've encountered and the delay in repair despite having purchased a warranty. Your feedback is important, and we'd like to assist you further. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to explore possible solutions for you. We appreciate your patience and understanding. ^Sam

Hi, there. Thank you for sharing your experience with our LG TV. We understand your disappointment with the issues you've encountered, particularly the remote control failure and dead pixels appearing so soon after purchase. At LG, we strive to deliver high-quality products that meet our customers' expectations, and we take your feedback seriously. While it's uncommon for these issues to occur within such a short time frame, we recognize that it can happen in rare cases. We're committed to addressing your concerns and ensuring your satisfaction. To help resolve these issues promptly and effectively, we encourage you to reach out to us at @LGUSSupport on social media. We can provide personalized assistance, explore potential solutions, and guide you through the warranty process if necessary. Your experience is important to us, and we're eager to work with you to find a satisfactory resolution. - Zie