Customer reviews for LG 55" Class UR8000 Series LED 4K Smart TV

Customer reviews for LG 55" Class UR8000 Series LED 4K Smart TV for

LG 55" Class UR8000 Series LED 4K Smart TV

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4.4 out of 5 stars

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Showing 391-400 of 420 reviews

Oct 14, 2023

not my thing

3 out of 5 stars review

Picture quality is good

[This review was collected as part of a promotion.] I find the menu very annoying, the way one has to move around to select Roku or the DVD player. And I object to the "necessity" to have all data of how and what one watches collected and moved on to who knows who, the should be an option only for someone who really want that!

Review from lg.com

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reply from Customer Care

Thank you for your feedback on the LG TV (55UR8000AUA). We're glad to hear that you find the picture quality to be good. While your concerns regarding the menu navigation and data collection is surely understandable. We appreciate your feedback and understand the importance of providing options for users who may not want their data collected. We will take your concerns into consideration as we continue to improve our products and services. For the meantime, if you require assistance, you may send us a private message to @LGUSSupport on Facebook or Twitter. We'd be pleased to help anytime.

Jul 25, 2023

TLM75

5 out of 5 stars review

Point and click feature works like a mouse.

Bought this a few days ago to take acrylic painting tutorials on YouTube. Needed a sharp picture for close up pictures. Pictures are perfect and having a built in mouse on the remote makes it fast to move around the apps. No more sequential clicking to reach subject matter. Using this as a monitor and a TV is fantastic either way you look at it. Very happy so far.

Review from lg.com

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May 19, 2024

Crag

3 out of 5 stars review

Alexa smart capabilities disappointing

[This review was collected as part of a promotion.] Very disappointed with Alexa smart capabilities. The only thing I can do with my Alexa echo is work the volume on my LG UR8000 50 inch TV. When I ask for any other applications such as turn TV on/off I get the response “LG TV does not support that”. I had my options down for choosing two brands of Smart TV, I think I've made the wrong choice. More than anything first thing in the morning I just wanted to say “ Alexa turn my TV on” and then last thing at night “Alexa turn my TV off”. I don't think that was asking much. I have spent two days playing with getting Alexa to work for this TV registering re-registering unregistering, thin Q app, at one point Alexa app gave me an on/off capabilities within the app, once TV was turned off within the app it would not turn back on from within the app. And this only happened once when resetting and re-registering it. Also for some reason when it discovers the TV it shows two TVs within the app one said “TV” the others said “LG webOS 2023 TV”. Tried managing devices within the app to use with LG TV made no difference. guess I can look on the bright side, don't have to pick up the remote to change volume, at least for now. most of the time TV shows as off-line or unavailable within the app. Not to mention I do not want to be going in the app that is the whole reason for voice recognition to the echo device.

Review from lg.com

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reply from LG

Hi, There! We're sorry to hear about the challenges you've faced with the Alexa smart capabilities on your 50UR8000AUA TV. Your feedback is important to us as we continually strive to improve our products and services. We want to ensure that you can fully enjoy the convenience of your smart TV experience. While we regret any inconvenience this may have caused, we'd like to assist you further in resolving these issues. Please feel free to reach out to our support team via our social media channels @LGUSSupport for personalized assistance. Thank you for bringing this matter to our attention, and we appreciate your patience as we work to address your concerns. ^James.

Jul 11, 2023

tman694

2 out of 5 stars review

Avoid this TV, Mediocre at best.

I bought the TV yesterday, just set it up. The Good: - Interface is responsive The Bad: -Viewing angles are horrible, washed out if not right in front of TV. -Worst remote I have ever used. It would be going back but my wife says it's good enough for her craft room, it's only for background noise when crafting. It's also for her game cube and nintendo, where she is right in front of it.

Review from lg.com

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reply from Social/LG

We apologize for the disappointment you've experienced with the reliability of your LG LG 50 Inch Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV. Your satisfaction is important to us, and we make sure to provide products that deliver excellent performance and reliability. We hate that your present experience has not met your expectations, but there is assistance available to you. We recommend reaching out to our LG Social Support team on Facebook or Twitter using the handle @LGUSSupport. We are eager to help! ~Rita

Dec 2, 2023

LG TVs suck

1 out of 5 stars review

can't stream video from NAS

I am dumbfounded that I am unable to stream video from my NAS to my TV. My "dumb" Vizio TV could do this. I am returning the TV. I can't believe that this simple feature that has been around for years is not present. I guess I'm going to buy a Samsung, Vizio, or TCL TV

Review from lg.com

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reply from LG Social

Hi there. We understand your experience falls short of your expectations and we'd like to have a closer look into it! So that we can address any issues you're having, please feel free to reach out to us on Facebook or X. Our handle for both platforms is @LGUSSupport. Don't forget to include your phone number and TV information (model and serial numbers) in your private message to us. We look forward to hearing from you! ^Chris

Sep 2, 2024

Tveyes

5 out of 5 stars review

Amazing for price.

Picture very good. Sound amazing. All the smart features you could use.

Review from lg.com

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Dec 14, 2024

BigBry077

5 out of 5 stars review

Remarkable picture

Had this tv for 3 weeks now and I love it. Picture is clear and sound is great.

Review from lg.com

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Aug 21, 2024

Otigolf

5 out of 5 stars review

Love the picture very high-quality

Bought this in in December 20 23 for my Christmas present to myself love the picture

Review from lg.com

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Nov 30, 2024

wids1970

4 out of 5 stars review

Great features

Great picture and perfect size and excellant price

Review from lg.com

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reply from LG Digital Care Team

Hey there. Thank you for your feedback on your LG TV! It’s fantastic to hear that the great price, streaming apps, and LG Channels enhance your viewing experience. And having helpful customer support is just the cherry on top! For more feedback or questions, private message us on social media @LGUSSupport. Thanks for making LG a part of your home! ^David

Jun 20, 2024

Anonymous

2 out of 5 stars review

75 in TV

It seems a pixel blew out can not get any resolution on either getting it fixed or replaced and not even 6 months old

Review from lg.com

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reply from LG

Hello there. Thank you for sharing your experience with us regarding the LG TV 75UR8000AUA. We understand your concern about the blown pixel issue, especially since the TV is less than 6 months old. Your feedback is important to us, and we'd like to assist you further. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to look into this matter and provide you with the necessary support. We appreciate your patience as we work to resolve this for you. ^Sam