For Greasy surfaces apply full strength, or let soak for extra tough soils. For more information, or further questions, please call our P&G Professional Customer Contact Center at 1-800-332-7787. Thank you.

Please know, Pj, we always expect you'll be 100% satisfied with your Dawn Professional Multi-Surface Heavy Duty Degreaser. It may be helpful to know this product is a part of our Dawn Professional line, and we have a team of customer service agents there who would be happy to talk with you about how to get the best performance from this product. Their number is 1 (800) 332-7787, and they're answering calls from 9 AM to 6 PM, EST, Mondays through Fridays.

We're sorry to hear this, Joe. While Dawn Professional is formulated to be extra gentle on dishwashers hand's, we appreciate you taking the time to share this with us. We'll be sure to pass this along to the rest of our team. If you'd like to share more, you're always welcome to give us a call at (800) 725-3296.

We apologize that you had that experience. Please contact Sam’s Club directly for assistance regarding your leaking product. They can be reached at (888) 746-7726.