I went through a bit of a three bears process with my Windmill in order for it to work optimally, but now that it’s not in direct, glaring sunlight, it’s magic. The customer service was off the charts amazing. The unit itself is beautiful, easy to install, and so convenient to control by phone. And I prize that it’s a more environmentally-friendly design. Overall, I’m in love with my Windmill AND with the brand experience, which counts for a lot. It’s a great product and a great company.

We were searching for some new window ac units that were quiet, small enough to fit our new windows and attractive. While doing a lot of research, I saw windmill mentioned in several reviews online from reputable sources and so decided to look into them. I was having a lot of trouble finding nice looking 10K btu units that would fit our windows (in fact, I had to give away our only 2yo LG unit bc it didn’t fit the windows in our new apt) and was very pleasantly surprised that the 10j Windmill was small enough to fit! We decided to go with 2 smaller 6k btu units first in our smaller rooms to test out and were thrilled. They looked so much nicer than normal AC, we’re quiet and can be controlled on our phones. We then took the plunge with a 10k unit and couldn’t be happier with the results. It’s so quiet and our apt finally feels like it has central AC! Would 10/10 recommend.

The air conditioner is next level really great. I like that it also comes with the charcoal filters. They’re rather small and overpriced for the size in my opinion. Otherwise the company is great having immediate Corrispondense when you reach out to them.

I have purchased 4 windmill A/C units and have loved the easy installation and their appearance. Unfortunately, when I went to install 1 of the units after having it out during the Winter, the unit would not blow cold air. I emailed Windmill and was supported by two different people that provided fantastic service. They walked me thru the troubleshooting and then helped replace the unit when it was deemed irreparable. They were quick and helpful and truly supportive. The other units I purchased are working just fine but it’s great to work with a fantastic customer service team. I highly recommend this product backed by an incredible support team. Thanks Maggie and Eli!

I absolutely love my Windmill AC! Absolutely incredible design and looks fantastic in my apartment. It is so easy to use and really quiet. I also like that I feel that my air is actually cleaner in my apartment from using it as opposed to the old bulky AC I used to have. Could not recommend this product more.

There are some incredible pros and some not so great things, which I’m hoping aren’t common and just unique to my unit and home, but I’m doubtful. I have a cat that I leave alone for about a week at a time when I travel, and I live in NYC, so it’s really nice to be able to have the security of keeping a steady temperature in the room that I can control from anywhere. However, the thermostat is incredibly unreliable and almost always reading 6 degrees cooler than it actually is in the room. I have had to get used to that math when I set the temperature. I’m not sure if this is attributed to the fact that the AC’s fans blow the air upward and to the sides, as opposed to straight forward, and my window is set in/recessed about 5 inches. If this is the case, that’s a really bad design flaw. I set two automations that fired correctly the first few times, but then I’ll check to see that the set temp is different than the automation for no reason sometimes. The unit is so beautiful, easy to install, and the app is user friendly for sure. It’s about half as loud as my last AC I purchased in 2019. I’m not sure it’s worth the price tag.

We love it! We needed a quieter ac for our baby, and Windmill did the job. Installation was pretty easy! I like the app. I can turn it on and off when away, and monitor the temperature of the room. One thing I’m having trouble with is that I use celsius, and when I convert my profile to it there’s a glitch that won’t let me change the temperature. Also the Alexa skill doesn’t work for me, haven’t been able to login.

We started with one unit and now have four. We bought an 1830's 3-story house that has never had central AC. We consider installing central air but the cost was astronomical. We bought one unit to tryout and loved it so we bought 3 more. Two 10,000 btu units cool our entire 1st level. We have an 8,000 btu unit in our master bedroom and a 6,500 btu in our guest bedroom. Second level stays comfortably cool. Units are way quieter than other brands we considered and they look great. They are heavy so it's a two person job to install. I love being able to adjust each unit from my phone. Only option I would like to of had are timers on the units.

I purchased a Windmill directly from the manufacturer. Upon installation, I noticed it didn't seem to cool the room very much. I contacted customer service, and Lisbeth helped me run some troubleshooting ideas. When those didn't work, she arranged for delivery of a new unit to arrive the next day, free of charge. She was so helpful and communicative and I really appreciated the level of service and care. Thank you Lisbeth! Now I have the new unit installed and it works great! I've noticed that eco mode works best under 70º or so; for higher temperatures I have to use the cool setting. I love that everyone in the household is able to control the unit from our phones, and am very happy with this purchase. Thank you!

Hello!! We love our new Windmill A/C!!!!! It is absolutely all those great things that other reviewers described: beautiful aesthetically, easy to set up, very quiet & it cools our bedroom so that we can once again have a comfortable & good night's sleep!! Thank you to all involved in creating & supporting this more environmentally friendly air conditioner. I'm sure we will enjoy it for years to come! Oh, & one more thing: the unit arrived expeditiously once I had placed my order & I did receive several updates on the status/delivery. This has truly been an exceptional experience & purchase from start to finish! Sincerely, Kathy H.