Can't get a human being to help. Ordered directly from the company site. Told the chat bot the correct dimensions. It insisted the units we purchased would fit but the instructions say otherwise. Don't know how I will be able to return such large items. I have Multiple Sclerosis and need proper cooling to function. I am physically challenged. This experience is becoming a nightmare.

Best AC unit ever. It’s like the Apple of window AC units. Quiet. Cool. Everyone who sees it comments on how nice it is. I’ve sent this link to multiple people. I’ll never buy another brand. I plan to slowly replace all four of my window units with these.

Shipped quickly and super simple to install - lovely to keep on all night as it's perfectly quiet white noise. Room stays cool, remote and app also very handy to make everything flow easier. Also aesthetically pleasing inside and out. Would always recommend !!

It has not been hot enough to use the AC consistently.It is a little louder than I presumed it would be. This may very well be because we have old windows in our home.I do like the look of the unit. It has cooled the room down very fast on the two occasions that I have turned it on. We live in the South with high humidity, so very soon I will be using this unit consistently and will have a more thorough review.

So far it’s gret

Nice and cool

We recently switched all of our air conditioners to Windmill. They are so quiet, you don’t even know they’re on. Even on the high setting, it is nothing compared to other units. I enjoy them and they have helped cool our older home down in the summer. We will definitely purchase other windmills in the future, if needed!

I live in the Chihuahua desert I stand by this product when it reaches 112 outside. I have one in every room of my house because I live in a historic building with no AC. And moreover I stand by this company with their amazing customer service who helped me out when I was in a pickle. They gave me stress-free troubleshooting and fast responses. The best support I've honestly had in years. And with no subscription go figure, other companies wish they had customer service like this.

I purchased two of these units last year, and I am so happy with them. I'm happy for 3 reasons. 1. They cool the room down very nicely. 2. They are quiet, very quiet. 3. They look nice in the window - sleek.I have two more rooms that use window AC's; however, the current ones still work, so I can't justify purchasing new ones. But when I do, I will head on over to the retailer that sells these amazing units. Very satisfied customer who will be returning for another purchase or two.

I got the 6000 BTU version for a teenager's small bedroom. The unit was great. Very easy to install. Looks sleek. Having it available through the app is a nice bonus. Plan to replace older, less efficient units with other Windmill ACs this coming summer