This AC is such a huge upgrade from our regular window units. Not only does it look so much more appealing from both the outside and inside, it's way less noisy and the app is so helpful. We love it because when we are away we can control the air in our home to make sure our pets aren't TOO cold or TOO hot. Couldn't help but get one for each floor!

The 10k BTU air conditioner that I ordered was damaged in shipment. I got in touch with Windmill's customer support, and they were in real-time conversation with me via e-mail to troubleshoot the problem and then determined that the unit needed to be replaced. They worked with me to schedule shipment so it would fit my availability, and followed up to make sure all was well. Thank you Eddy and the rest of the Windmill support team!

The Windmill ACs live up to their positive Wirecutter reviews.They are easy to install, look great and work quietly to quickly cool and maintain desired temp.The app is a joy to use. I installed 3 units in my home and now have 3 zones that I can easily control.

Purchased one from Best Buy. It’s didn’t work and due Best Buy’s ridiculous return policy I had to contact the Windmill consumer service. Excellent customer service and they took care of everything. Sent out a new unit and I couldn’t be happier. Purchased another unit for my house. Great product and super easy installation .

My brother and I were ready to install it and had all these extra tools and stuff prepared and couldn’t believe how quickly it went, and also that we didn’t need any extra tools! Pre-assembled accordion sides is a time saver and game changer. Taking off one star bc despite being WhisperTech, it’s really quite noisy during the cooldown phase after the desired temp is reached and the compressor turns off.

This is by far the easiest window AC to install! It cools nicely and is very quiet compared to others I've had. It is a nice white noise, its there but you don't notice it. It is not obnoxious when its turns on/off. I will say it reads the temperature in the room a little off. I have it set to 66 and the room is more like 70, but works great!

After thoroughly researching AC units I decided to purchase a Windmill 10,000 BTU whisper tech. I am more than satisfied with the unit. Not only is it quiet, powerful and quickly cools my large home, it is aesthetically pleasing and easy to install and navigate. While 1 unit was enough, I ended up buying a second unit. Had to contact customer service for minor issues and they were quick, understanding, responsive and quickly and surprisingly corrected my issue above what my expectations were. Highly recommended this AC!

I have had such a great experience with Windmill Air. Not only is their product great with the sleek design and connectivity with other apps but the customer experience has been next to none. The team was easy to get hold of, provided detailed support for a product I bought almost 2 years ago. I couldn't recommend them enough! 

Purchased this for my niece who is pregnant for the summer. Her older air conditioner would pretty much do roast or titanic cold. They love the Windmill one! It is quiet and with the filter makes the air smell nice and clean! And now they are able to control the temperature WAY more efficiently.

Our Windmill window air conditioning unit was making a funny noise, so I contacted the company to see what the issue could be. After sending them videos of the sound, they decided to send us a brand new air conditioning unit! The customer service team at this family-owned company went above and beyond to help us out. When I mentioned that we had paid to have the unit installed the first time and would need to hire someone to install the new one, they offered to send us a gift card to help with the cost! Their customer service team was exceptional and I was so happy they were easy to work with. They even responded to my emails on the weekends! I really can't say enough about how fantastic this experience was! Thank you, Windmill!!