We ordered 2 10k btu quiet units for our home and received them quickly. Unfortunately one of the units did not work properly. An email sent to the support team was responded to in a few hours, troubleshooting services suggested, and when that did not resolve the problem a new unit was shipped out to us quickly. It’s always frustrating to get a product that’s not working properly, but a great company sets itself apart by making a resolution quick and painless. Very satisfied with our purchase and will add a few more units to our 1525sft home in the coming season. Compliments to the design team and the customer service team.

We ordered our first windmill product about a month ago. Setup was really easy and the design of the AC unit is aesthetic. After a few weeks we had a issue with what we think is the compressor. We immediately reached out to the company and got a quick response. After troubleshooting a few things we realized that the unit had to be replaced. Customer service was top-notch and they really stood by their product. They shipped us a new unit and everything is working perfectly now. Would highly recommend to all.

I cannot thank the windmill team enough for their help with a service issue. Everyone was nice, responsive and knew the a/c system well. When we found we could not repair, customer service reached out and replaced our unit. AT. NO. COST! Virtually unheard of. We went with windmill originally because we wanted a smart a/c (controlled on smartphone and Alexa) and a unit that was quiet. We are staying because of the care we received when we needed help. We will not go anywhere else for our cooling needs. It is only 95 degrees today. 🥵 But later this week we can’t wait to see temperatures reach 105 and hotter. We will be watching it all from our frigid bedroom. Thank you Skye, Maggie and Mike!

Upgrading from 5 year old ACs to the Windmil WhisperTech made a massive differnece in our home. We needed the silence for my partner's home office where he's on video calls all day and couldn't believe how well it worked. We ordered 2 more for other rooms. The change in volume is remarkable, the ability to control them from an app makes keeping the pets comfortable without breaking the bank much easier when we're out, and I LOVE that they dont blow directly forward, but up and around instead. So much easier to sleep without getting congested when an AC is not blowing toward your face. We did have a small issue with one of them, and they promptly replaced it when I sent a video of the issue. Love this product and company.

I did a lot of research before buying a window AC. Originally, I wanted one of the U-shaped window ACs that have been popular in recent years. When they all started being recalled over mold issues last spring, I decided to go with Windmill instead because of the inverter technology. I'm so glad I did. I have the Whispertech 8k BTU and it keeps our queen size bedroom freezing cold in the summer. It's so quiet, and it was very easy to install. I like how sleek it looks. I got a second one for our guest bedroom and in the summer when both are on and the doors are open, our entire 1200sqft apartment stays really comfortable. Electric bills were entirely reasonable and I can't say I noticed any difference from having them. 10/10.

You heard that right! This is the Rolls Royce of ACs! Why? Because it is quiet, cool-looking and just fits seamlessly into your life style or it might actually upgrade it! I've had several ACs in the past for a large room and this is the first one that actually cooled the whole room to my liking. Not too much or too little. Perfect just the way I like it! I bought their fan and their air cleaner because I'm so impressed with the AC. This is a quality product hands down! RUN, don't walk, to order one for yourself. Trust me, it's a keeper!

We bought two of the 12k btu units when our mini-split died and was going to cost 9-10k to replace. I was skeptical at first because the reason I went with the splits in the first place was I could not stand the sound from window units....especially since the window it would in was right next to me when I watch TV. I was pleasantly surprised that these units are better than 50% quieter than other units I had before the splits. I was very nervous going back because the splits were virtually silent but these units were great! The space we are cooling is a very large open area which contains the living room, dining room and kitchen with a ceiling that is 13 feet at the peak and these handled it like a champ!! We like our house very cool (much to the dismay of friends) but these kept up no problem and we did not see any difference in the electric bill! Highly recommend these units and the customer service was top notch!

We have an old, New England Victorian home. We got quotes for installing a cooling system through the attic that would have cost upwards of $20K that we do not have! Windmill was the obvious next best solution and we are so happy with our ACs. They look pleasing to the eye and are not an eye sore, run great provided you follow the filter cleaning instructions regularly, and can even stay in place during the winter. We love that they are designed with winter in mind - we don't have any room to store them so currently they are still in place which the company actually recommends and with their stylish, fitted Winter AC covers. Their customer service is top notch also! They are extremely communicative and are happy to help support you in any way - trouble shooting the wifi connection with their remote control app, AC damage along the way (get the shipping protection!), or returns and refunds. We love you Windmill! A great company for all your cooling needs. :)

First AC I bought in awhile and it's a perfect buy. We moved into our first home and wanted to upgrade from our decades old ugly, loud, AC units.We bought a windmill AC which looks great, is quiet, has a great application.We loved it so much we bought an air purifier as well!

The Windmill AC actually looks good in your space, it's easy to install, and the app control is genuinely convenient. I definitely found it useful to control from bed. Cooling-wise, it does a solid job for small to medium rooms and stays pretty quiet! I've experienced other window ACs and they were super loud in comparison. Overall, I am glad I went with this one for my small NYC apartment