I'm absolutely in love with the sleek design of these earbuds. They aren't too bulky and are a nice secure fit. The design of the case makes cleaning super easy and doesn't require a tool. As a student, the multipoint feature has been a game-changer, allowing me to seamlessly switch between my phone and laptop during classes. Also, being able to easily switch between the customizable noise-canceling options(quiet, aware, and off) with just a light tap, have made me feel safer and more focused in various settings, whether I'm exercising, commuting, or studying. I also often get overstimulated by loud noises and have found the noise cancellation to be amazing. I sometimes just wear these to help drown out background noise when I'm feeling overwhelmed or need to focus. These earbuds are also extremely comfortable, lightweight and have excellent audio quality. The intuitive controls make these earbuds user friendly yet super customizable. My parents who aren't too tech savvy have also tried these earbuds and found the controls and navigations in the app and earbuds to be super easy and user friendly! These were truly made with a great user experience in mind and I highly recommend them to everyone!

I was looking for a pair of noise canceling earbuds and had to go with Bose. I had a pair of bose noise canceling headphones that I was very impressed with. Upon receiving the earbuds, I notice the moice canceling mode did not work. After factory resets, uninstall ingredients the app and cycling the buds on and off multiple times, they still didn't work. I'm mow waiting for a replacement pair to see if they work. To be honest, not impressed with the earbuds. The sound isn't as advertised and disappointed with having to send back the earbuds after having them for only 3 days.

They are TOO Big for my ears and they hurt! I called and was told that they would send OUT a kit to fix this Problem!!!!!! Two weeks and NO Kit!!! then the kit doesn’t come in the color I had ordered how dumb! I can say that Bose does not have a good service base or web site. Will KEEP MY BOSE WIRED PAIR THEY HAVE GREAT SOUND and I can wear all day and all night!

Why would you make it impossible to find the serial number so one could get help to make this thing work in a simple way. Like turn on and not keep telling me how much battery life is left and not run till it runs out of charge. Features like quite are great but finding a simple way to play brown sounds to sleep with out all the stop and go and battery life interruptions and not able to get help unless some how finding the hidden serial numbers a want to return the product

Bought these based on prior experience with 25 years of other Bose products, like the feel, sound of the buds Bud would have liked to have at least a quick guide to get the buds up and working with my Bluetooth devices. Case in point, I did not know you had to load the Bose app to control the functions, such as volume up volume down on each of the earbuds and assumed right earbud was volume up, and left earbud was volume down. Had to go onto this out. Bose needs to do a better job and providing self instruction videos on their website for new and old products alike.

I love the quality of sound that they provide. The quiet mode is the best I have tried. The only thing that I do not like is that the right one tends to fall out while mowing the lawn or doing any activity other than working at my desk. It would be awesome if Bose would make an over the ear retention style adapter for these. Others just don't seem to have the sound quality. Not a specific Bose issue but this style of earbuds does not provide ambient noise cancellation for the person on the other end of a phone call. It would be real cool if they could be equal to the ambient noise control of the Blue Parrot headsets.

I bought these to replace my soundsport wireless, I like to alternate while listening to music from my Bose QuietComfort Ultra and my soundsport. But my soundsports only last 1-2 hours on a charge. So I purchased the Bose QuietComfort to replace the soundsport. The QuietComfort are great but not as good as the QuietComfort Ultra they are truly noise canceling. The QuietComfort I can hear some muffled noise in the background. Overall great product

[This review was collected as part of a promotion.] I have had those for a month and they have great sound. I have a little trouble with the fit in my ear. I switched to the smallest ear canal foam and it is a better fit in the canal now, but still is coming loose in the ear.

[This review was collected as part of a promotion.] Second set of earbuds I have, the first order was bad product, not working, really bad and a huge disappointment, the replacement was sent and it was giving some issues, so I called and the Bose agent was terrible, had no knowledge of the product, wanted for me to remove apps from my phone, and I totally disagreed, why do I have to be made a victim of his lack of knowledge. So I called my 20 year old son and got him involved the Bose agent was so out it was just sad, so my kid just connected the earbuds to my phone immediately without any issues and he asked for me to hang up the phone so we disconnected the call and the results were great but with NO help from Bose

I like the instant Bluetooth connection. However after the original Bluetooth setup with the Bose Quiet Comfort app the Apple iPhone IOS takes over and overrides the Bose app 50% of the time. Which means I cannot adjust any earbud settings through the Bose app.