Hi there, thank you for your feedback! The QuietComfort Earbuds offer impressive battery performance. The earbuds themselves provide up to 9 hours of use on a full charge. The charging case can recharge the earbuds approximately 2.5 times, extending the total usage time to around 31.5 hours. Additionally, a quick 20-minute charge can power the earbuds for up to 3 hours, making it convenient for on-the-go listening.<br /><br />If you&#39;re having trouble charging the earbuds properly, here’s a helpful guide that can assist you: http://bose.life/4fUmC0t<br /><br />Jelyn - Bose Customer Support

Hey there, thank you for sharing your feedback on the Bose QuietComfort Earbuds. They’re designed for a secure fit, with a trio of eartip and stability band sizes to help ensure comfort and keep them in place. We’re sorry to hear they’ve been difficult for you to wear, and we’d love to help find the best fit for your ears.<br /><br />Be sure to check out our helpful support article at https://bose.life/4pN3tBh which will help improve your experience. Hope this helps. <br /><br />Klariss – Bose Customer Support

Hi Gina. Thank you so much for your valuable feedback, and we’re truly sorry to hear about the microphone issue you’re experiencing with your earbuds. Each earbud is equipped with three microphones, working together as a six-microphone system designed to deliver excellent noise cancellation and voice pickup. However, we understand that certain environmental or technical factors can still impact performance. No worries, we’ve compiled some helpful tips and troubleshooting steps that may resolve the issue: http://bose.life/47fS2uu. We hope this helps improve your experience! Kurt - Bose Customer Support

Hello, Marla. Thank you for sharing your feedback regarding the Bose QuietComfort Earbuds. We understand your concerns about their performance when used with an Apple iPhone and appreciate you taking the time to let us know about your experience.<br />We will be more than happy to help you with your concern. Please contact us directly through Bose Customer Support so that they can assist you and help address your concern quickly. You can reach our support team using the following link: https://bose.life/4tdDaWg<br /><br />Our support team is available to guide you through troubleshooting steps and provide further assistance as needed.<br /><br />Cedrick - Bose Customer Support

Hi Shan, thank you for your feedback. If there’s anything we can assist you with, please feel free to share your product’s serial number along with your country location, and we’ll be happy to look into it for you. You can reach us through this link: http://bose.life/globalsupport <br /><br />Jelyn - Bose Customer Support

Hi, thank you for bringing this to our attention. We&#39;re truly sorry for the experience you&#39;ve had, and we appreciate your patience. We&#39;re more than happy to assist you and ensure this gets resolved as quickly as possible. Here is a troubleshooting link that can help you have the best fit of your QuietComfort Earbuds: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language&#61;en_US<br /><br />This will help get you back to enjoying your Bose QuietComfort Earbuds as intended!<br /><br />-Jelyn, Bose Customer Support