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Customer reviews for Member's Mark Adult Hard Arm Chair for
Member's Mark Adult Hard Arm Chair
4.6 out of 5 stars
stars
2,830 ratings1,053 reviews
  1. 5 stars79% (2,243)
  2. 4 stars11% (299)
  3. 3 stars3% (89)
  4. 2 stars2% (49)
  5. 1 star5% (150)

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Showing 971-980 of 1,053 reviews
Jul 1, 2025
Sharon
1 out of 5 stars review

Impossible to close

We bought 2 of these chairs for the beach. They are extremely hard to collapse. Tried to use them several times thinking it would get easier...it didn't. They are going in the garbage.

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reply from Member's Mark Team

We're sorry the chairs did not meet your expectations, Sharon. These chairs were not designed for exposure to sand. When the sand gets in the folding mechanism, it can become stuck. Please note all Member's Mark 100% Satisfaction Guarantee and can be exchanged or returned for a full refund. Contact Member Support at (888) 301-0332 if you need assistance.

Sep 1, 2024
koet
1 out of 5 stars review

Not good

Have bought a total of 6, 3 have already been thrown out since the plastic breaks and you are unable to fold up the chair. I'm assuming the rest will break soon, very disappointing.

Helpful?63OF1JB1ETGG13929859753
reply from Member's Mark Team

We're sorry there was an issue with one of your chairs, koet. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

May 9, 2022
randy
1 out of 5 stars review

Unable to close!!

Initially loved the chair’s seemed sturdy and comfortable.. and bought two more. Now can’t close three of them.. will be taking them back! Something is malfunctioning with these chairs!

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May 28, 2025
Jack Skellington
1 out of 5 stars review

Nice chair until you try to fold it up

I liked this chair until I tried to fold it up. We had two of them, and neither one would fold back up. I don't recommend these if you plan to take them to the beach. I think sand gets stuck in the gears and causes it to seize up.

Helpful?63OF1JB1ETGG13929859753
reply from Member's Mark Team

We're sorry the chairs did not meet your expectations, Jack. These chairs were not designed for exposure to sand. When the sand gets in the folding mechanism, it can become stuck. Please note you can exchange or return them for a full refund anytime with the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

May 26, 2025
Craig
4 out of 5 stars review

Nice but difficult to fold at first

Very nice chair, but difficult to fold. The directions to fold them are good but it gets stuck and will make the you think the directions are wrong. Put WD-40 on all the parts that slide because it binds pretty bad in thos areas. Fold and unfold several times after that and you should be good.

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Jul 23, 2025
KSN
1 out of 5 stars review

Thumbs down for the adult hard arm folding chair

Absolutely terrible once its open. It doesn't close. Had multiple people try, even two people at a time, and it would not budge. Ended up putting it in the trunk and tying the trunk lid down just so I could get home with it. Then watched a video on how to close it. Surprise more people have had this difficulty. Well, you just use a hammer and pound on the glides. So that the arms can go up and it will collapse. I guess ill carry a hammer. It's a terrible design. Love the color and sits comfortable.

Helpful?63OF1JB1ETGG13929859753
reply from Member's Mark Team

We're sorry the chair did not meet your expectations, KSN. Please note you can always return these for a full refund with the Member's Mark 100% Satisfaction Guarantee. You can also contact Member Support at (888) 301-0332 if you need assistance.

Jun 12, 2025
Vicky
1 out of 5 stars review

worthless chairs for the beach

we bought these chairs in May and were very pleased with the sturdiness of them. we took them to an outside graduation and they did fine. we are now at the beach and like many other reviews has said they will not fold back up. we work with them a long time one night and they finally folded up. tonight we could only get one to fold up. we have washed all the sand off and nothing has worked. other people have all also tried to help to no avail. we are going to take these back to Sam's as soon as we get home. backyard chairs they are fine. for the beach a definite no!

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May 15, 2022
AB
5 out of 5 stars review

Folding

We have 4 of these chairs. On folding them you stand behind them and pull up from the middle of the front seat. We were frustrated until we figured this out. The directions should be included in the sale to eliminate the frustration for buyers!!!!!!

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Jul 5, 2025
Cliff S
1 out of 5 stars review

Awful product, try it in store before leaving with

Looked nice in the store, was comfy to sit in. Then impossible to close (this was the first time using). We had 3 of them and all of them were jammed and would not close! We had 3 people on the beach come by and try to help. We all looked at the pitiful instructions, which indicated they should close just like every other folding chair of this type we'd used in the past. We even watched online videos, one of which recommended using a hammer to tap the feet to close it! Like we carry a hammer on the beach with us. So embarrassing to have carry back to our car fully opened. Managed to finally get 2 of the 3 closed by beating the feet on the parking lot. This garbage is going back for a refund tomorrow. Easily my worst purchase ever from Sam's Club. Very disappointed!

Helpful?63OF1JB1ETGG13929859753
reply from Member's Mark Team

We're sorry the chairs did not meet your expectations, Cliff. These chairs were not designed for exposure to sand. When the sand gets in the folding mechanism, it can become stuck. We are glad you took advantage of the Member's Mark 100% Satisfaction Guarantee and hope you had a seamless return.

Jul 26, 2023
John
5 out of 5 stars review

The best feature about these chairs besides that they are over sized and comfortable, is the extra strap attached to the chair. I mostly use these at outdoor concerts, when allowed, and the strap allows me to leave the bag in the car, and still have a way to carry them on my shoulders.

Helpful?63OF1JB1ETGG13929859753