While the sound and comfort is very good, phone calls leave much to be desired. The mic picks up so much background noise to the point that your voice is overwhelmed and lost to others on the call. To be heard, be sure you take all calls inside in a quiet space, even then the mic quality is good on only a few calls. If this issue is fixed, these would be a truly great set of earbuds.

Dear Bose, I’ve ever since I was 21 years old . I’m almost 69 and this has to be my worst product I’ve ever bought from Bose. It doesn’t stay on ear with the slightest touch it falls off the ear. I bought it for my China trip and plan on getting a refund when I get back next month. What a bad experience. It’s the Bose new wrap around ear plugs.

I’ve been using the Bose open-ear buds since they were first released, and while there are some things I absolutely love, there are also a few key drawbacks. First, the comfort is fantastic. I often forget I’m even wearing them—they’re that lightweight and comfortable. The open-ear design is a huge plus when I’m listening to music or podcasts in a moderately quiet environment. The audio quality is excellent, delivering clear sound without feeling too isolating. However, when it comes to phone calls, this is easily the worst headset I’ve used. People on the other end constantly tell me I sound like I’m talking through a cup and wire, which makes it pretty much unusable for calls. If a call comes in, I have to switch to another device because the quality just doesn’t hold up. Overall, these are great for entertainment, but if you need something for regular phone calls, I’d look elsewhere.

Earphones are quality sound! Love the fact that you can hear anything without removing them. What I didn’t like was (1) with the headphones on, your cell phone still rings out loud and (2) the contact came of the caller is not announced. You’re provided with the phone number of the incoming call. I guess Apple me spoiled with those features. I am willing to forfeit quality sound and ear jewelry for those two key Apple features. Rating lost 2 stars for those reasons.

I was looking for something to be able to use for my long runs, work place ambiance, and working around the home. Honestly, I feel like these give me everything I was looking for while providing the great sound Bose is known for. For my runs, these stay in my ear even when I am sweating and bouncing around. The open design also allows me to keep attention on what's going on around me. Vehicles driving by or people trying to talk to me. For the work place, I can sit on my computer and get work done with some entertainment be it music or audio books. Co-workers do not notice that I am listening to music due to me being able to communicate back and carry on with work. The sound stays in my ear without being loud around me. For working around the house, these are great when using my power tools or when mowing the lawn. My attention can be kept to the sounds going on around me and still listen to music. The only downside is I can still hear my wife tell me what else needs to be done around the house. The app has a few settings to help customize your experience depending on what you like. Quick and easy EQ settings, Auto volume, and so on. Other benefits, I really like that my ear canals are not feeling stretched out as they have with other earbuds. It has allowed me to wear them up to 10 hours in a single day with great comfort. If you're looking for earbuds that are great all around and amazing sound then these are the ones for you!

I love them! Very light weight; i frequently forgtlet that I have them on. Great battery life. The volume isn't an issue like I was concerned it would be (they get plenty loud). Easy controls via the buttons on top of each bud. Overall, I'm very happy with my product.

[This review was collected as part of a promotion.] In essence, these earphones have elevated my quality of life. They've not only enhanced my music experience but also provided me with a much-needed escape during hectic days. If you're looking for a comfortable pair that can change how you interact with sound, I can't recommend them enough. They’ve truly been a revelation for me!

I have a lot of activities that require hearing protection. 1: I farm, so I use these earbuds to protect my hearing from tractors, bushogs, bailers and other implements. I do listen to music while farming and these sound great because cancelling the unwanted noise allows the music to be heard. 2: I also ride a motorcycle. I use these under my helmet to cancel out the wind noise. The loudest wind noise at highway speeds tend to crackle at the peaks. This is not the most ideal use for them and could use some enhancements in this area. I do realise they may not be designed for this use which has particular challenges which is understandable. 3: I recently used them at a gun range. They worked very well for the weapons I was firing. I did use a suppressor on the firearms that limited the report to about 115 decibels. The earbuds worked perfectly. Not sure how they would work for unsuppressed firing. 4: I am an indrustrial electrician by trade and work in a noisy environment. These earbuds drowned out all the background noise of machinery and conveyors so I can perform my duties without the harmful effects on my ears. And they work great. I have other bose buds and it seems the noise cancelling has been better with each product iteration. These seem to be even better. They do have a lot of control options and I find myself having to repeat actions to get what I want to happen. Maybe just me. I don't consider it a draw back though. Overall I really like these buds and think they will be received well by the adventurous user as well as the audiophile.

[This review was collected as part of a promotion.] I received these for Christmas and I have learned to really enjoy them. It does take some time to figure out the best ear position and it’s definitely not good if you enjoy the speaker in your ear loudly

[This review was collected as part of a promotion.] Bose, you’ve absolutely outdone yourselves with these earbuds! When I first got them, they felt a little unfamiliar, but now? It’s like they were custom-made for me. The comfort level is unreal—I genuinely forget I’m even wearing them! The ability to hear the outside world while still enjoying crystal-clear audio is nothing short of genius. The mic quality is top-notch—calls are crystal clear, and everyone can hear me perfectly, even in noisy environments. Battery life? Absolutely impressive! They last for hours on end, and I never have to worry about constantly charging them. These earbuds have completely changed the way I experience sound and communication, and I can’t imagine going back. Truly a masterpiece. Well done, Bose!