[This review was collected as part of a promotion.] I traded these in for my 2 yr old QC earbuds. While the sound is excellent, especially the immersion feature, I have a couple of issues with them. First, they don’t fit quite as well as the QC’s, even with the adjustable inserts. Also, they’re very sensitive to touch. If I try to adjust them while listening, it will sense this as a tap. I’ve had to disable that feature. Overall, very good product and I would get them again.

I really like these earbuds because they sound so nice and I love that they have good noise cancellation, and the battery life is genuinely insane. I've had these for 3 MONTHS and they've been sitting at 90-100% at all times. I actually never charge these earbuds for more than five minutes at a time and they've been full battery since I got them in February. This is SO AMAZING and I love this about these earbuds so much. They are just so finicky and very, VERY annoying at times. I'll be using both earbuds and one of them will randomly turn off and not reconnect until I put both back in the charging case. They'll disconnect for no reason and won't connect with my phone at all until I plug the case into a charger. Why so specific? I have no idea! But the funniest thing? This only stopped happening so frequently once I uninstalled the app! (Which is an entirely different app made only for this specific product, because the other app that supports the other headphones and earbuds apparently can't support these earbuds?) For whatever reason having the app on your phone makes the earbuds disconnect whenever they feel like it. Genuinely this is the weirdest thing I've experienced with technology. Sometimes I still have connection issues but since I've uninstalled the app it's only once in a while there's an issue compared to every single day. My biggest issue is the fact that you cannot turn of the sensors that detect when the earbuds in your ear, so if you happen to want to put one back it just turns your music off entirely and you have to manually reopen your app to turn it back on. Apparently a different model of the Quiet Comfort earbuds have a setting to toggle it off, these ones just don't. This is SO annoying that I genuinely want to return these headphones at times because of it. You can put tape over the sensors, I guess, but I shouldn't have to put ugly tape on my earbuds so they function the way I want them to. If there was a button to toggle the senors off in the app I'd be happy, but apparently that's too difficult? Please don't get me wrong I use these earbuds everyday because I genuinely do like them and I spent my money on them, but I wish I knew how frustrating they would be before I bought them because I might have looked for other options. TLDR: if you don't enjoy technology that is finicky and annoying to operate or you just get frustrated easily, DO NOT GET THESE! Don't do it, you will not enjoy them. If you can look past minor connection issues and don't mind not having access to the app (it makes the earbuds turn off and disconnect randomly) I would definitely recommend these earbuds! The battery life on mine is crazy and they sound amazing

[This review was collected as part of a promotion.] I’m on my second set in two years after the first ones were replaced under warranty. The pins in the charging case stop extending and making a connection with the ear bud to charge it. Frequently leaves me with one working ear bud. On the plus side, when the battery isn’t charged it lets me hear my surroundings very clearly. When brand new and functioning properly I do love them though, just wish they weren’t disposable after 6 months.

[This review was collected as part of a promotion.] I bought these for my wife and they are amazing! She loves the sound quality and clarity while being able to hear her surroundings, it's incredible how this technology works. The earbuds themselves are very stylish, (even make for a beautiful accessory) the materials and build quality it top of the line, and the controls are easy and intuitive. If you're someone that is not comfortable with over the ear or in ear devices, these earbuds are for you!

[This review was collected as part of a promotion.] These are my go to earbuds. I can hear my surroundings and they have great sound. The connectivity works great but I have had some small issues. Good range on Bluetooth. I have used them for running and they are exceptional. Battery life is okay. The charger works well.

[This review was collected as part of a promotion.] The Ultra Open Earbuds become part of the body after a short while. It doesn't feel like you are wearing it. It is surely fitted clamp onto the ears without reminding you it's there. These earbuds best use in the house or in office environment. Heavy traffic while walking on the street or on a bus render very thin sounding music. Base is lacking for people with larger ears. It would be fuller sounding if it can be expanded for people with larger ears. The negative aside, these earbuds are great in the house or in the office. You can hear the music and conversation with others very clearly. It can even use while talking to others on an office headset doing an interview. The first pair had issue with charging with the right earbud. Bose website is great for warrantee service. The replacement pair have not issue, work as advertised.

[This review was collected as part of a promotion.] I bought these a year ago and I've been happy with them. I liked the idea that I could listen without having something in bedded in my ear canal; I find these to be comfortable, several times I have fallen asleep with them on. Now these have fit into my lifestyle because I wake up a lot and can't get back to sleep; and with these I can comfortably rest and listen to symphonic music and not wake my wife. Listening to rock while I'm awake is also nice. They do have some drawbacks, they are set to a peak volume and at times normal listening will be interrupted by daily ordinary noise; I would say that they are best used in silence or when you don't mind being interrupted by a question. I understand why the technology doesn't allow for an increase in volume, they're tiny speakers reproducing the sound of many instruments just outside the ear canal to tun them up higher would cause it to sound like an earpiece on an old transistor radio. If this doesn't concern you try them, you are allowed a "test drive".

[This review was collected as part of a promotion.] Absolutely love the Ultra Open earbuds! I actually have had a pair for a year and bought a second pair as a backup. Bout my daughter a pair as well. No ear fatigue and most of the time I forget I’m wearing them! Super comfortable. Great sound quality. Only issue is with my older pair, it started having connectivity issues but I basically rest everything, had my phone forget the connection and reconnected as a new item. No issues since!

[This review was collected as part of a promotion.] Love them. They are comfortable and relatively easy to use took a little time to learn but once they are on the sound is awesome and can still hear surrounding noise or someone speaking. I’d recommend them to anyone looking for ear buds.

[This review was collected as part of a promotion.] This is my sixth pair that I've purchased. I love how they allow me to wear glasses, hats, listening with great Bose sound quality, yet still able to hear other noises. But they can be bumped off accidentally; I've lost the left earbud of two different pairs. I have purchased pairs for others in my family; they love theirs too.