My husband and I spent nine days at the Fairmont Orchid Resort on the Island of Hawaii. Those were the best night's sleep I had in over five years. In our last morning in our suite I pulled the covers off to discover the brand of the mattress. It was Sterns and Foster, I did more investigating I called housekeeping, they informed me it was a Sterns and Foster Reserve mattress. As soon as we arrived beck home I went on line and ordered the Reserve Firm Pillow Top Split California mattress. It was delivered yesterday 4/12, we put the bedding on that was the included gift. Last night was the best sleep we have had since coming home from Hawaii. We woke up rested, refreshed , ready for the day. Beyond a shadow of a doubt this is the best mattress we have owned. The old adage is true You get what you pay for, in this case it is a luxurious well made mattress worth every penny we spent.

Purchased in June but already sagging & I have been rotating it too. Now it is sagging on both sides. Tried to file a warranty claim, there is a fabulous 10 yr warranty however, there are so many loopholes in the warranty it's worthless to me. For some reason I have to prove I bought the mattress although my invoice is on file by providing a pic of a law tag. That is a paper tag on the side of the mattress which of course I removed. Could hear the paper crunching when using the mattress. So I was told I could use a tag on the bottom of the mattress. I looked and it doesn't exist, I did not remove it and have never looked at the bottom of the mattress. It was delivered and placed right side up on the bed, I never saw the bottom. I wasted my money & cannot recommend this mattress. Beware if you plan to purchase & be sure to check out the warranty requirements.

[This review was collected as part of a promotion.] I received this Sterns & Foster mattress for free to review through BzzAgent. The Stearns and Foster Reserve Soft Pillowtop is substantially heavier and thicker than the current mattress I was using. It looks and feels luxurious. The mattress feels soft but it doesn't sink in when I lay on it. I wake up with no back pain. I would replace all my mattresses if I have the means. I would definitely recommend this brand to friend and family.

Mattress was great for 1 month until suddenly a 6 inch deep by 3 foot long hole appeared in the center of the mattress. It's unusable now. I have tried every phone number and customer support email on the website dozens of times, no response. You can't talk to anyone. It's supposed to have a 10 year warranty. Bought from a large furniture store but they special ordered this mattress, not a Stearns and Foster dealer, so they won't help at all. Worst customer service ever. I'm ready to drive the mattress 12 hours to the factory and return it in person. I'm hoping to get a response from this review as nothing else works.

[This review was collected as part of a promotion.] I received a free mattress to test from the BzzAgent sampling program. First, the mattress is, overall, comfortable and supportive. I would say for a Medium it feels a tad bit softer than I expected. I have slept on it using only the bottom sheet for just under a week- no extra toppers - in order to give my honest opinion. It doesn't sleep too hot. I think it would be perfect with an extra cotton topper. Also, I am typically a side sleeper and found this doesn't aggravate my shoulder.

[This review was collected as part of a promotion.] I have had the opportunity to sleep on the Stearns & Foster Reserve Firm Pillowtop for about 20 days now and both my girlfriend and I are loving it. First I love the quality of the mattress and the thickness of it. It feels like the mattress is made of good quality and it's a brand name mattress. Secondly, it feels soft and firm but not too soft so it works out perfectly for any body. Before having this mattress I was sleeping on a foam mattress called Lessa and it was good but nothing like this. This mattress feels like an actual mattress and has the quality for a good night sleep. The support the mattress gives is by far best then the mattress I have slept in previously. I did receive this mattress to test however, my opinion is honest and it is a delight to sleep in. I cannot wait to have this for years to come so I can have a good night rest every night.

[This review was collected as part of a promotion.] First off, I have to comment on the design. The mattress itself is just so beautiful I almost didn't want to cover it with a sheet! It's this beautiful blue and has a fun design on it. The material they used is also very soft. Now on to the mattress itself. The mattress was so comfortable! I wasn't sure if it was going to be too firm for me, but the medium was absolutely perfect. I felt like Goldilocks when she found the "just right" bed I slept like a baby (with 3 kids that's always a plus) and woke up without any weird kinks in my neck or any discomfort. I would absolutely recommend this bed!

[This review was collected as part of a promotion.] First off, would like to say Most new mattress make my back hurt. The first night and this one did not. Was very surprised before i start let me say i recieved this mattress as part of a promotion and was blessed to get to review it. I like the handles in the side makes it easier to move around. 2nd thing I noticed was the little air holes on side. Was super excited about that I'm a hot sleeper live in Texas can say I think this idea actually works its not like a ice box bit I diffenelty seem to be cooler at night not so stuffy . So that wad a major bonus with me . It's pretty tall when you put it on a box spring I really like that. Get deep pockets sheets also. Havnt had any issues with sheets coming off so that another thing I like usually sheet is half off by morining. And I received the soft lux hybrid first time with a mattress with memory foam. And I loved it. I like that it's a hybrid so you get the benefits of both memory foam and springs. I'm a side sleeper and havnt woke up to my shoulder hurting and that is awsome. The only thing is that my and my husband I feel end up in the middle some nights leaning on each other and with it being soft it feels like you kinda sink in but I like it and love it first luxury mattress I have owned and it did not disappoint. I received this as part of a promotion

[This review was collected as part of a promotion.] I received this Stearns and Foster Reserve Firm Pillowtop mattress for free to test out and review. This is my first experience with this brand, but it won't be my last. We absolutely love this mattress! It is very thick and I do plan on buying some deep fitted sheets, but that's not a big deal. Because it's so tall, it is able to offer much support. It's firm, but the pillow top offers just enough softness to be very comfortable. I'm a side sleeper and my husband sleeps on his stomach, we both have been sleeping great on it. A good night sleep is so important and comfort makes all the difference. We have owned mattresses from other big brands, but this one is by far our favorite. Even the material of the mattress feels luxurious and is attractive. It's obvious thought and detail went into making it. It was also a very easy and painless delivery. The service sent many updates and the delivery drivers were very kind. I will definitely be recommending this mattress to friends and family looking for a new one.

Very disappointed in spending this much money on a mattress that hurts my body so bad to sleep on and can't even return it. There is nothing level on it, it's stiff in some spots and super soft in others. You would think with a price tag like that it would feel like a luxury bed. I will never ever buy another stearns and foster again as this was my second one after exchanging a different one because it was ungodly uncomfortable. Their is no way the same mattresses are in the store than being sold. And I am well past the break in period so my body doesn't just need to adjust.