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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color
4.3 out of 5 stars
stars453 ratings449 reviews
  1. 5 stars71% (323)
  2. 4 stars10% (47)
  3. 3 stars6% (27)
  4. 2 stars5% (21)
  5. 1 star8% (35)

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Showing 411-420 of 449 reviews
Apr 26, 2022
Transformer
5 out of 5 stars review

Outstanding !!

Received as a gift and couldn't be happier. I call it the "Cadilliac of tooth brushes". I love the blue tooth tutorial and other amenities. A 5-star tooth brush indeed.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Sep 21, 2021
lajoyatx
5 out of 5 stars review

Great

I have this since 2 weeks ago and it has made a real impact in my life. I no longer need to put so much pressure on my gums, thinking that I am not cleaning enough... The brush does everything and the app couches you!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Jun 21, 2020
sgande
2 out of 5 stars review

Looks great but not connecting to the app

The brush looks and feels great. However, no matter all the different troubleshooting methods I try, the brush will not connect to the app. Very disappointed.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from Oral-B

Hello sgande, We're delighted to hear that you like the brush, and sorry that you are having an issue connecting to our app. We want to help! We recommend making sure that you update to the latest version of the Oral-B App, version 8.0.3! It's also important to make sure that your location settings are turned on (if you have an android phone) and to make sure you aren't connected to any other Bluetooth devices for the best connection. We hope this helps! Please feel free to contact us directly if you need further assistance. You can reach us at 1-800-56-ORALB (800-566-7252) M-F 9-6pm EST. Happy Brushing! Your Friends at Oral-B

Feb 28, 2023
Emmie
3 out of 5 stars review

Did not last very long!

I bought this a little over a year ago and it does not spin anymore. I am so disappointed and of course can not find my receipt!! :(

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from The Oral-B Team

Maintaining a healthy smile is so important to us, Emmie, so we're very sorry to hear that your brush is no longer spinning. If you have not done so already, please try removing the brush head and rinse the parts under warm running water. There may be hardened toothpaste preventing the brush from moving as expected. We'd love to learn more about this and help you with your iO Series 9. Please call us at (800) 566-7252.

Aug 23, 2021
francesco
2 out of 5 stars review

Battery discharge too fast

The battery lasts 3 / 4 days for 3 time brush per day (2 min each). Too low with respect to what is declared

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from The Oral-B Team

The Oral-B iO 9 should last between 7-14 days on a single charge depending on your brushing habits. If you brush for the dentist-recommended two minutes, twice a day you should get at least 10 days from a single charge, but brushing more often will mean you’ll also need to charge the handle more often. It still doesn’t sound like you’re getting the battery life we expect, however, and we’d like to learn more about what’s going on so we can help. Please know all of our rechargeable electric toothbrushes come with a manufacturer’s warranty against defects. Give us a call at (800) 566-7252 and we’d be happy to assist you.

May 26, 2023
PamH56
1 out of 5 stars review

Mold!!!

Mine got full of black mold within a year. Poor design. Never had this issue with my old Oral B Triumph.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from Customer Care

As you can imagine, this isn't the experience we expect you to have with your brand new Oral-B iO, Pam. This is likely because it got into contact with an ingredient that is corrosive in nature and made the plastic porous. These things are found in things like soaps, cosmetics, and cleaning agents. You can clean the brush after each use and store the brush head and brush handle in a well ventilated and it should prevent this from happening in the future. For further assistance, please contact us by dialing (800) 566-7252.

Jan 20, 2023
Bluemanta19
3 out of 5 stars review

Battery only holds 1 week

Good brush but holds battery just about 7-8 days Replaced it 3 times already - same result. Looks like series 7 is not as advertised

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from The Oral-B Team

When brushing 4 minutes a day, we expect your iO Series 7 to last around 2 weeks. We're sorry it's not lasting as long as you had expected. Please charge the brush for 24 hours, discharge it completely, fully charge the brush again, and repeat 2-3 more times. This may help improvise the battery performance, but we'd like to hear from you about this and help some more. Please call us at (800) 566-7252.

May 8, 2022
Anonymous
1 out of 5 stars review

Stopped working well

It stopped working well after 6 months. The head would only vibrate on the high setting after a while

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from The Oral-B Team

We want you to be blown away with the amazing cleaning performance of our iO series 9 brushes, so we're so sorry to hear this wasn't your experience. We want our brushes to last for many years after rigorous quality testing which we stand behind with our Oral-B Money Back Guarantee, so we'd love to learn more. When you have a moment, we hope you'll give us a call at (800) 566-7252.

Mar 2, 2022
CJ00
1 out of 5 stars review

Worst experience

Broken out of the box will work at all will not charge, has been at repair facility for 3 weeks with no status changes. Will not use oral-b anymore

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from Oral-B

We're sorry to hear about your most recent experience with your purchase. Our brushes go through many tests so that they work the best for you. Please give us a call at (800) 566-7252 so that we can help check on the status of your repair.

Jun 7, 2021
mlmiller240
5 out of 5 stars review

Best toothbrush ever!

This toothbrush is the best. My teeth have never been cleaner, plus my gums are in better shape. Great toothbrush!!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273