Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color
4.3 out of 5 stars
stars
459 ratings454 reviews
  1. 5 stars71% (326)
  2. 4 stars10% (47)
  3. 3 stars6% (27)
  4. 2 stars5% (21)
  5. 1 star8% (38)

Member photos

Sort by |
Showing 371-380 of 454 reviews
Jul 3, 2020
Reviewer name: Emarie517
5 out of 5 stars
5 out of 5 stars review

Electronic Toothbrush

[This review was collected as part of a promotion.] Been using the electronic toothbrush for a few weeks now and I really like it a lot. The i07 series has a lot of cool features like bluetooth capabilities that let you get an enhanced brushing experience. I like that it helps you know exactly how long you should brush and gives you guidance by using colors to show you if you are brushing correctly. The brush itself for me wasn't too soft or too hard and I liked that it has both regular bristles and rubber ones as well and not only does it spin it vibrates too.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Jul 13, 2020
Reviewer name: christopher13
5 out of 5 stars
5 out of 5 stars review

Exceptional Toothbrush

[This review was collected as part of a promotion.] This Oral-B black iO7 replaced my previous Sonicare toothbrush, and it's an exceptional step up from that other model. The iO7 is extremely comfortable when brushing, and you can actually feel it fitting to the gumline as it cleans. Fantastic. It gives that just-from-the-dentist feeling (in the best sense!). But more than that, it's also beautiful. This thing looks fantastic on the countertop. And the digital display and travel bag are both great bonuses. Highly recommend this one!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Jun 11, 2024
Reviewer name: zabokke
1 out of 5 stars
1 out of 5 stars review

OralB not resolving battery issue

I had the Oral-B Genius 7000 series and 5000 series for over a decade. I recently gifted the iO Series 8 which was meant to be quieter, more compact and have better battery life. I started having issues with the device after about 6 months. It would randomly switch off even though it showed battery level above 50%. I tried troubleshooting using instructions on their website which didnt help. I eventually sent it in for repairs. I was given a new toothbrush. After about 6 months with the new toothbrush I started experiencing the same issues as the old toothbrush. It would randomly switch off and need charging even though it was charged a few days earlier and the indicator showed more than 50%. Now I'm not getting assistance from Braun/Oral-B as my brush (even though its 6 months old) is no longer under warranty. I would not recommend this brush.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from Customer Care

We're disappointed to hear this. With the extensive quality tests that these brushes go through, this isn't the result we expect. Our team is always here to help, so we'd like to learn more. So we can best assist you, we ask that you give our team a call at (800) 566-7252.

Jun 28, 2020
Reviewer name: Cat90
5 out of 5 stars
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] I love my new Oral-B iO toothbrush! It's nice and lightweight and every time I brush my teeth I feel like I've just left the dentist, especially in those hard to reach areas. There is a new pressure sensor that turns green when I'm brushing at just the right pressure, so I'll never have to guess again. I also love the colored LED display with the timer and battery indicator. I feel like I have everything I need right in the palm of my hand and the sleek design looks so beautiful on my bathroom counter!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Jul 6, 2020
Reviewer name: Paddy412
5 out of 5 stars
5 out of 5 stars review

Clean Teeth!

[This review was collected as part of a promotion.] This electric toothbrush is great and I would put it up against any day it’s more expensive competitor. I also really like the different modes and how easy it is to switch between the modes. Nothing bad to say and I would recommend this toothbrush.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Jun 6, 2021
Reviewer name: Bob234
1 out of 5 stars
1 out of 5 stars review

Mold accumulated on toothbrush head

The Bluetooth is abysmal. Half the time it doesn’t understand that I’m in a different quadrant. I could easily get over that but wanted to mention in case you’re a completionist like me and wanted your health app to keep track. Most importantly is the mold. I’ve had this brush about a month and I brush twice a day. I take the head off after each brush and since the bristles and inside the head and base. One day I noticed some blank gunk. I thought maybe it was the design. After careful inspection, I realized it was mold. I’m going back to sonicare flex. That toothbrush lasted over 7 years and I wish I hadn’t thrown it away for this moldy garbage. I’d never recommend Oral B I/O.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from The Oral-B Team

We’re very sorry to hear that was your experience, Bob, and we’d like to help. While very rare, this can occur if the toothbrush is stored in a location that is exposed to mold and bacteria, and the plastic comes into contact with ingredients of a corrosive nature (e.g. cleaning agents, sprays, cosmetics, soaps, etc.). Certain ingredients used in those types of products can make the plastic porous, allowing dirt and moisture to find places to settle. It sounds like you’re doing a good job of cleaning your brush, so we’d like to learn more about your routine and those Bluetooth tracking issues so we can help further. Please give us a call at (800) 566-7252.

Aug 24, 2023
Reviewer name: MW_NYC
1 out of 5 stars
1 out of 5 stars review

Too expensive to break so soon

I bought this just over 2 years ago. After about a year it wouldn’t hold a charge or charge properly, I sent into Oral-B as it was still under warranty. Oral-B sent a fixed toothbrush or replacement back to me (not sure which). It has started doing it again and I am now just outside of warranty. This toothbrush is way too expensive to only last 2 years.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from Customer Care

We're very sorry to hear this has been your experience with your iO9. Our products go through many quality checks to ensure they work for 3-5 years, so we wouldn't expect to hear this was the case for you, especially after making use of the warranty. Make sure you're not charging on a metal surface for the best results. We want to learn more from you, and offer further assistance with getting your brush working again. Please give us a call at 1(800) 566-7252 at your earliest convenience.

Apr 17, 2022
Reviewer name: Trev123
5 out of 5 stars
5 out of 5 stars review

Wow!

[This review was collected as part of a promotion.] I can’t explain how amazing my teeth feel after using my new toothbrush only just a few times now. I’m excited for my teeth and their new potential. My teeth are getting whiter and i feel them to be so much cleaner. I can’t wait in between brushes now and get excited every time I get to use it. It feels very gentle but it does such a thorough job cleaning my teeth. I love my new toothbrush!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Jul 18, 2020
Reviewer name: Jacob12
4 out of 5 stars
4 out of 5 stars review

Feel like i just got a cleaning!

[This review was collected as part of a promotion.] Arrived in great condition, ive gone through a few electric toothbrushes and this ones the best one ive had. My teeth have never felt so clean! it really gets inbetween the gums, will not. be going back to a regular toothbrush thats forsure!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
May 24, 2023
Reviewer name: MeganD
1 out of 5 stars
1 out of 5 stars review

Not worth it..

When I bought this toothbrush a year ago, I was excited. My other electric brush I had for like 10 years and decided to upgrade. The app didn’t work well since day 1. Now one year later, my toothbrush does not hold a charge. I am on day 3 of it dying when I am using it regardless of charging overnight. Just crazy given the price. On top of that, my tooth brush smells no matter how much I rinse and change out my head. Never had this issue with my prior tooth brush. Would have rather kept that one - missing buttons and all.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from Customer Care

That is crazy and not what we expect, Megan. This is why we have a limited 2-year warranty on our brush. We're sorry that you're not a fan of our app, that this is happening, and that there's a weird smell coming from your brush, especially when cleaning it after each use. If you have not done so already, please try to fully charge your brush, discharge it, and repeat the process at least two more times. This may help, but we'd like to collect some additional information about why you weren't impressed with the app, and see how we can get rid of that smell after hearing what exactly you've been doing. Please call us at (800) 566-7252.