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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color
4.3 out of 5 stars
stars
454 ratings449 reviews
  1. 5 stars71% (324)
  2. 4 stars10% (47)
  3. 3 stars6% (27)
  4. 2 stars5% (21)
  5. 1 star8% (35)

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Showing 371-380 of 449 reviews
Oct 2, 2020
Jacquie76
5 out of 5 stars
5 out of 5 stars review

Sparkling Clean

[This review was collected as part of a promotion.] Oh! My! Goodness! I'm in love with this toothbrush. I wasn't expecting much but was pleasantly surprised when I started using it. I tried the intense clean and at the end it felt like when I leave the dentist after a cleaning. Pretty powerful little brush. Would definitely recommend and know that you won't be disappointed.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from Oral-B

Hi Jacquie, Thank you for leaving this review, we are so happy to hear that you are experiencing a post dentist visit feeling after use! Happy Brushing! Oral-B

Jul 1, 2020
Momminya
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] This is a great product. My husband loves that is is rechargeable and he does not have to replace batteries all the time to use it. It took a bit of time for him to understand how it works since he has sensitive teeth and he used the brutal mode. I told him there was a sensitive mode and he loves it

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Aug 24, 2023
MW_NYC
1 out of 5 stars
1 out of 5 stars review

Too expensive to break so soon

I bought this just over 2 years ago. After about a year it wouldn’t hold a charge or charge properly, I sent into Oral-B as it was still under warranty. Oral-B sent a fixed toothbrush or replacement back to me (not sure which). It has started doing it again and I am now just outside of warranty. This toothbrush is way too expensive to only last 2 years.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from Customer Care

We're very sorry to hear this has been your experience with your iO9. Our products go through many quality checks to ensure they work for 3-5 years, so we wouldn't expect to hear this was the case for you, especially after making use of the warranty. Make sure you're not charging on a metal surface for the best results. We want to learn more from you, and offer further assistance with getting your brush working again. Please give us a call at 1(800) 566-7252 at your earliest convenience.

May 1, 2022
Barbara 15
5 out of 5 stars
5 out of 5 stars review

Works Great

[This review was collected as part of a promotion.] I bought this for myself about three weeks ago. Hopeful that I will like using it, and it would be better for me. My dentist said I brush my teeth very hard, Hopefully this will help me with that. It definitely was an adjustment for me with moving my hand as much as I did before. But I really liked using it and I think it works great and does a great job.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Jun 29, 2020
singatune
3 out of 5 stars
3 out of 5 stars review

Good toothbrush that needs some tweaks.

[This review was collected as part of a promotion.] This toothbrush was partially charged out of the box, so I was immediately able to use it. It is a sleek looking toothbrush with a light band that changes colors. It looks really cool. The first problem I had was with the app. No matter what I did, I could not get the toothbrush to pair with my phone. I tried uninstalling and reinstalling, restarting my phone, turning on and off bluetooth, turning the toothbrush on and off multiple times, and even factory resetting the toothbrush. Nothing worked. I finally gave up on the app. For the actual toothbrush, first the pros: There are several settings on the brush, including a sensitive setting, a regular setting, and a more intense clean. The rotating brush feels good on the teeth. It keeps a timer to let you know how long you have brushed. It doesn't take up much space on the counter, which is nice. Now for the cons: The brush shaft is TOO wide. While it feels good to brush, no matter what I do, I end up dribbling toothpaste all over me because the entire thing is too big for my mouth. I can't close my mouth around the neck of the brush enough to keep from dripping. This is a major design flaw in my opinion. The other issues is just a personal thing. The toothbrush keeps track of how long you brush and alerts you every 30 seconds so you can know how long you have been brushing. However, if you brush for less than 2 minutes, it gives you a frowny face. I don't know why, but this really bugs me. I guess I just feel like don't need judgement from a toothbrush! It could just tell you how long you have brushed. It doesn't need to make you feel bad if you don't meet some arbitrary standard. I know it's a little silly, but it is unnecessary and makes me feel like a scolded child. You do get a smiley if you brush for over 2 minutes, but again...this is unnecessary. Overall, this is a fine toothbrush, and if you have a large mouth, you probably won't have the issues I have. Just a few minor adjustments would make this a much more satisfying experience in my opinion.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from Oral-B

Thank you for sharing with us your feedback! We'll make sure that the Development Team hears about this. We'd be happy to hear more or answer any questions you may have just give us a call at 800 566-7252 when you have time.

Dec 20, 2021
trob09
3 out of 5 stars
3 out of 5 stars review

Good, not great.

I bought this toothbrush to replace an aging one. overall, I was expecting 'more' for the premium $$. In general, the brushing experience is fine - with one significant downside. OralB has added an additional drain hole at the bottom of the stem on the brush head. I can understand ho this would make it easier to clean. What it also does is leak toothpaste-y drool all over the brush handle and your hand while you are trying to finish brushing your teeth. Did they not do any user-testing with this? OralB - fix this, please!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from Oral-B Team

Your loyalty to Oral-B is truly appreciated, and we're sorry you're not completely happy with the design and brushing experience of your iO9. A lot of thought and testing goes into our products, and we have strict controls throughout the manufacturing process, to ensure top quality and performance. We stand behind our products so be sure to give us a call if you need any further help, at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday. Our Oral-B Team is standing by.

Aug 3, 2022
alan278
3 out of 5 stars
3 out of 5 stars review

Not for me

I'm sure it's a great toothbrush for many folks but did not work well for me. (1) the app did not properly pick up the activity i was doing - i mean, maybe it was accuratre, but I do not think it was, saying i did not get to an area of my mouth which I, for sure, covered (2) the every-use recommended cleaning of the brush head and electric portion (handle) is a pain (3) I find the brush head to be thick to the point that I cannot brush without making a mess I will be going back to my old brand. But I do really appreciate the money back guarantee. I've returned the brush at my expense and now need to wait 6-8 weeks for a refund.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from The Oral-B Team

We're sorry to hear that you weren't a big fan of our Oral-B iO Series 9 and our Oral-B App, Alan. Whenever we design our brushes, we do many checks to get it just right, so we appreciate your feedback regarding your overall experience. While we understand that you've already taken advantage of our money-back guarantee, if you decide to use our app in the future, if you aren't already, we recommend going over each tooth slowly, and keeping the head on each tooth for a second or two before moving on to the next one. We'd love to hear your thoughts about this, so when you have a moment, please give us a call at (800) 566-7252.

Jul 2, 2020
Eggo
5 out of 5 stars
5 out of 5 stars review

Awesome health tool

[This review was collected as part of a promotion.] This is a great toothbrush! I love the different settings for different types of cleaning. I've been using the whitening setting along with some whitening toothpaste, and I've really noticed a difference. I also like the timer function to stay on track.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
May 31, 2023
Tara
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Must buy

Love the toothbrush. The other oral b electric toothbrush are great but this one is the bomb.

Review from walmart.com
Helpful?5G7CSZAS6ZCL13927409273
Aug 4, 2023
Tracey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots of power removes all the Tartar

Review from walmart.com
Helpful?5G7CSZAS6ZCL13927409273