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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars
1,835 ratings731 reviews
  1. 5 stars70% (1,292)
  2. 4 stars7% (129)
  3. 3 stars4% (82)
  4. 2 stars5% (83)
  5. 1 star14% (249)

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Showing 661-670 of 731 reviews
Jun 16, 2022
Reviewer name: Mel
1 out of 5 stars
1 out of 5 stars review

No good holes! Should have listened to reviews

As soon as we tried filling it we noticed it had tons of holes new out the box!

Helpful?2JKVQ0HONUQZ13927123649
Jun 24, 2025
Reviewer name: 1 and done
1 out of 5 stars
1 out of 5 stars review

null

Wondered why it was taking forever for thewaterto fill. There was a hole in bottom

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello, we are sorry to hear about your experience. Please contact Member Support at (888) 301-0332 for further assistance.

Mar 23, 2024
Reviewer name: Bra Bra
5 out of 5 stars
5 out of 5 stars review

The pool was great and easy to set up, just wish it came with a cover. Ready to used summer 2024

Helpful?2JKVQ0HONUQZ13927123649
Jun 11, 2022
Reviewer name: Joinson
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

member's mark elegant family pool

Great product in my family

Helpful?2JKVQ0HONUQZ13927123649
Jun 1, 2021
Reviewer name: KJ
1 out of 5 stars
1 out of 5 stars review

leaks air

Pool leaks air and it came with 3 holes in it. After patching the holes it still continues to leak.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello KJ, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Jan 9, 2021
Reviewer name: Amy C
5 out of 5 stars
5 out of 5 stars review

Nice pool and Great price!

This pool is a good size, setup was easy and price was great!

Helpful?2JKVQ0HONUQZ13927123649
Jun 2, 2021
Reviewer name: Ashley22
1 out of 5 stars
1 out of 5 stars review

Disappointed

We had it up for a day and it deflated the next day. Refilled it and the same thing happened.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Ashley, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Jun 16, 2024
Reviewer name: Franky
3 out of 5 stars
3 out of 5 stars review

Mixed feelings

We liked the pool did great for the kids. But spent come with a air pump so makes it more difficult to use and find a pump that fits.

Helpful?2JKVQ0HONUQZ13927123649
May 20, 2022
Reviewer name: Renee
1 out of 5 stars
1 out of 5 stars review

Doesn’t hold air

We just opened the box this Wednesday. Pumped it up Thursday and deflated today. Better to invest in something nicer. Waste of money.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Thank you so much for taking the time to leave a review and feedback of your experience! We are very sorry to hear that it’s not holding the Air. All Member’s Mark items carry a 100% member satisfaction guarantee. Please give us a call toll-free at (888) 301-0332, from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays, for assistance with your Member's Mark Elegant Family Pool.

Jun 6, 2021
Reviewer name: Ffjbenson
1 out of 5 stars
1 out of 5 stars review

Leaks air

Just took it out of the box and it instantly leaks air. Cannot find any holes. Filled it up 2 times in an hour.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Ffjbenson, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer