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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars1,814 ratings719 reviews
  1. 5 stars71% (1,280)
  2. 4 stars7% (128)
  3. 3 stars4% (80)
  4. 2 stars5% (82)
  5. 1 star13% (244)

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Showing 431-440 of 719 reviews
Jun 8, 2021
Amy
5 out of 5 stars review

AWESOME SUMMER POOL

Bought this pool to let my 3 kids play in & cool off in. Also bought it for myself to sit back and relax in the sun while they played. I see all these bad reviews & I don’t get it, this pool aired up sooooo easily with our shot vac & stayed aired up the entire use. We drained it and let it air dry and now it’s sitting in the garage aired up waiting for the next pool day!

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Mar 25, 2023
Meg
1 out of 5 stars review

Wouldn’t recommend

Bought this summer of 2022. It blew up fine, but the next day it was evident the bottom layer had a slow leak. I would constantly blow the layer up day after day and even scrubbed soap over the whole thing looking for the leak with no luck. Huge pain. Never did return because I live out of town and sams wants you haul the whole thing into the store to return.

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Jun 28, 2024
Peggy
5 out of 5 stars review

Verified Purchase

Summer fun

Grandkids love it. 😊

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Jun 26, 2024
Heather
5 out of 5 stars review

Verified Purchase

Roomy pool for a Hot Summer Day

Very roomy kids loved it

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Jul 24, 2023
Liz
5 out of 5 stars review

Verified Purchase

Great price

Great pool

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Mar 13, 2022
Stef
4 out of 5 stars review

Loved it

This pool lasted all summer for us last year with twin toddlers. It was fantastic! Down sides were that it was difficult to drain it in the yard without propping something underneath it to let water escape and the plug kept falling into the hole…so I got frustrated trying to keep it clear of there that ultimately I yanked it too hard and I made a tear near the plug. We patched it and it still lasted through the season, but it’s time for a new one since it was so great the first time.

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reply from Polygroup

Our consumer care team is available, at 888-919-0070 and warranty&#64;polygroup.com,<br />to assist you, if you have other questions. <br />Best regards, Polygroup Manufacturer

Apr 4, 2021
adriana
5 out of 5 stars review

Verified Purchase

Big and spacious

Love it

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May 2, 2021
Vanessa
3 out of 5 stars review

Verified Purchase

Amazing pool but you need an air compressor

Amazing pool but

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hi Vanessa, thank you for your comments. We recommend an air pump, such as one designed for inflating air mattresses or pool inflatables, to inflate the Member&#39;s Mark Elegant Family Pool (KB0819000). Please squeeze the base of the air stem, to open the check valve, when inflating. Air compressors may deliver air at too high pressure and are not recommended. Our consumer care team is available, at 888-919-0070 or &#39;warranty&#64;polygroup.com&#39;, to assist you if you have other questions. Best regards, Polygroup Manufacturer

Apr 6, 2022
jenbeam
1 out of 5 stars review

How bad could a blow up pool be??

Bad. I followed the instructions to inflate said pool and it took a long time (reviews had warned of this). I filled it per the instructions and let it be. I checked about 2 hours later and 1 portion is completely deflated , allowing water to flow out :( it has flooded my yard. It came in such a small box I could fit it in my little car but now that it’s all wet and full of grass it would be impossible to return. There are no apparent leaks and I laid out the pool gently making sure to follow directions.

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reply from Polygroup

Dear Valued Consumer, <br />On behalf of Member&#39;s Mark, thank you for telling us about your situation. Please contact our consumer care team, at 888-919-0070 or &#39;warranty&#64;polygroup.com&#39;,<br />for assistance with your Family Pool. <br />We are here to help. Best regards, Polygroup Manufacturer

May 18, 2022
22my
3 out of 5 stars review

Last season it was 5 stars, this year, maybe 2.

We loved this pool last year. We bought it early in the season and used it all summer. At the end of season we disposed of it. This year, two months ago, we bought a new one. It only lasted three plays before getting a hole and not being usable again. Just bought another one last week and only used it one time before it started deflating. What happened this season? So disappointed.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Thank you so much for taking the time to leave a review and feedback of your experience! We are very sorry to hear that it’s not holding the Air. All Member’s Mark items carry a 100% member satisfaction guarantee. Please give us a call toll-free at (888) 301-0332, from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays, for assistance with your Member&#39;s Mark Elegant Family Pool.