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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars
1,835 ratings731 reviews
  1. 5 stars70% (1,292)
  2. 4 stars7% (129)
  3. 3 stars4% (82)
  4. 2 stars5% (83)
  5. 1 star14% (249)

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Showing 331-340 of 731 reviews
Jun 17, 2021
Reviewer name: Rico
3 out of 5 stars
3 out of 5 stars review

Great item until....

Great item until we pulled the plug at bottom. Came completely off and tore into the pool itself. Now plugging it hasn't worked. Now to wait until its in stock.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Rico, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

May 23, 2021
Reviewer name: Chad
1 out of 5 stars
1 out of 5 stars review

waste

There have to be plenty of better options than this pool. Won’t hold air. No instructions or troubleshooting in the box. Website listed on the only paper in the box takes you to a website that doesn’t have anything for this product.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Chad, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Jun 12, 2021
Reviewer name: Tw
2 out of 5 stars
2 out of 5 stars review

Its OK for the price I guess.

Its ankle deep for an adult. It doesn't hold air at all! The seats are pointless, to much air you can't sit on them not enough air they just sink. I mean for 30$ is it an OK pool for kids 5 and under to cool off in. I wouldn't buy again tho.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Tw, thank you for telling us about your experience. The each of the seats with the the Member's Mark Elegant Family Pool (KB0819000) have a maximum load of 100 kg / 220 lbs, when inflated. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the pool. Best regards, Polygroup Manufacturer

Jun 8, 2025
Reviewer name: LDH
5 out of 5 stars
5 out of 5 stars review

Grandchildren Like it!

After 2 weeks we drained it and washed it with a towel. Filled again and being enjoyed by grandchildren ages 8 to 14. Surprised how much they like the feature of the inflatable chairs. The shape is unique and gives the pool character, making it seem bigger than it really is. Which is good because it doesn't take a crazy amount of water to fill. It has already been used about 8 times. I think they will be using it all summer.

Helpful?2JKVQ0HONUQZ13927123649
Jul 16, 2023
Reviewer name: Deb
2 out of 5 stars
2 out of 5 stars review

Didn't last but a month.

We bought this for our adult daughter, who has Down Syndrome. It lasted about a month. One of the seams on the wall came apart. We don't know if it was product design from not properly seamed together or weight of rain adding water to the pool. We couldn't repair it, so we threw it away and bought a more sturdier one.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

Hello, We are sorry for your experience with the pool. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. Please get in touch with Member Support at (888) 301-0332 if you need further assistance. Thank you!

Jun 16, 2022
Reviewer name: Backyard Mom
1 out of 5 stars
1 out of 5 stars review

Won't hold air!

Was so excited to set up our new pool for my toddler when we had family in on Memorial Day weekend. We filled it with air and set up the hose and noticed it deflating within 20 minutes. Water spilled out everywhere. We tried reinflating several times and it just deflated faster. So disappointed. Plus no easy way to send for returns through Sam's app

Helpful?2JKVQ0HONUQZ13927123649
Jun 4, 2025
Reviewer name: WASafan
2 out of 5 stars
2 out of 5 stars review

Loved the old one

The inflatable pool they had last year lasted rough use! This new one I have bought twice now and both of them have a slow leak in either the top or bottom tube. My kids were so excited each time I set it up to warm up and the water is gone in the morning before they even get to use it. It is a great size for littles though and easy to put up.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark Team

We're sorry to learn about your experience with the pools, and we hope you had hassle-free returns, WASafan.

Mar 12, 2022
Reviewer name: AdamR
2 out of 5 stars
2 out of 5 stars review

Great for….two weeks

The pool has been fantastic for two weeks. Today, we noticed a leak. Used the patch kit to fix the leak and thought all was good. Keeps leaking air in the bottom section. We can’t find a leak anywhere, but it’s definitely not holding. Filled up with air and within 2 hours, it’s gone.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

On behalf of Member&#39;s Mark, we thank you for telling us about your experience.<br />Our consumer care team is available, at 888-919-0070 or &#39;warranty&#64;polygroup.com&#39;,<br />to assist with questions about your Member&#39;s Mark Elegant Family Pool. <br />Best regards, Polygroup Manufacturer

May 29, 2025
Reviewer name: AGS
5 out of 5 stars
5 out of 5 stars review

Love this pool!

I've purchased this pool for myself (grown adult here) and I've given it as a gift to friends and family. It's amazing. Large enough for me and another adult to lounge in for sun bathing and beverages. I have not been able to find a pool cover made for its odd shape but i guess you can't have everything.🤷‍♀️ I keep mine up all summer and I've never had a leak. It's very durable. I do have it sitting on concrete with a "hot tub mat" under it. I love it!

Helpful?2JKVQ0HONUQZ13927123649
Jun 13, 2022
Reviewer name: HKJ
1 out of 5 stars
1 out of 5 stars review

Pool Had Several Holes

The first time we tried to use it and began to fill it with air and water, we noticed it had several holes preventing it from staying inflated. Otherwise the pool is a great size for our kids, but unfortunately we will be returning it due to the defects.

Helpful?2JKVQ0HONUQZ13927123649